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J Star Chrysler Dodge Jeep Ram of Anaheim Hills - Service Center

Anaheim, CA

4.8
356 Reviews

356 Reviews of J Star Chrysler Dodge Jeep Ram of Anaheim Hills - Service Center

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August 26, 2021

Great service and treatment from beginning to end. Service team is friendly and professional. More

by GianC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie- Loaner Car Service, Nacho Mora
August 20, 2021

Nacho thanks for helping me out with everything. You did everything possible to get me back in the road, and you are very professional thanks for everything. More

by Guy….
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nacho Mora
August 15, 2021

Fast service, wonderful employees as always. Prices are very fair and the staff is not pushy about service recommendations or upgrades. They are very accommodating as well to my requests. More

by L.SILBER79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Gama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Ligorria, Nacho Mora, Cindy Shelton
June 25, 2021

I needed some recall work done when the vehicle just died. They replaced one sensor and did the recall work and just charged me for the part. I was not expecting that. I am extremely happy. More

by RCVandiver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nacho Mora
June 15, 2021

The service advisor was very helpful and kind,,............it was not a problem that they can fix. Will go back again for other Jeep issues. More

by tianaho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Shelton
Jun 26, 2021 -

tianaho responded

Great service

March 26, 2021

I came in for a regular scheduled maintenance. It was I came in for a regular scheduled maintenance. It was easy to schedule the service, quick to perform the service, and the team members provided goo More

by Michael C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nacho Mora
March 09, 2021

Top notch dealership. They know their stuff, everyone is very friendly. It makes me feel good and appreciated when I am recognized and acknowledged. The place is well-kept and clean, a lot of nice cars to d More

by Wagster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Ligorria, Nacho Mora, Cindy Shelton, Baylee Shelton
December 31, 2020

J Star is the only place I take my car in for service. They are quick and deliver my car when promised. My car is in good hands More

by LuAnna.je2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Gama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Ligorria, Nacho Mora, Cindy Shelton, Baylee Shelton
November 28, 2020

Cindy was very helpful and kept me updated on the progress of the truck. I’m very happy with the work that was done and will use service again More

by MOHAMMED.EID
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Shelton
November 24, 2020

Extremely poor customer service. Management does nothing to check on their customers experience or improve. They do not honor their COVID commitments, as many staffers do not wear masks or sanitize the car More

by TODD44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nacho Mora, Cindy Shelton
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