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J Star Chrysler Dodge Jeep Ram of Anaheim Hills - Service Center

Anaheim, CA

4.8
356 Reviews

356 Reviews of J Star Chrysler Dodge Jeep Ram of Anaheim Hills - Service Center

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August 27, 2020

This is our new spot for Jeep service and all our dealer needs. Cindy went above and beyond for our car and our warranty rights. We decided to transfer our service contract to J Star after discovering that More

by JeepNadi
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cindy Shelton
August 27, 2020

I was not notified by service writer that vehicle was ready. Vehicle was not available for pick up when I arrived . I had to wait approximately 10 minutes. Never received follow up regarding rust issue. More

by rshaus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nacho Mora
August 25, 2020

Great service. Very nice people. Easy directions to drive to. Pick up driver was super nice and was a good driver. Overall great place to take your car. More

by susanmartian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Shelton
August 25, 2020

Service was for a recall - I wish they would have called me to tell me my brakes needed to be fixed:( — I would have kept my car there longer to get those done More

by Mary
Recommend Dealer
Yes
Employees Worked With
Jay Ligorria
August 22, 2020

Great service all around!!! Will recommend to other friends and family!!! Car works great, and really happy about the work. Will return in the near future! More

by HappyCostumer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Ligorria
Aug 25, 2020 -

J Star Chrysler Dodge Jeep Ram of Anaheim Hills responded

THANK YOU We appreciate that you have chosen to do business with us here at J Star Chrysler Dodge Jeep and Ram. Sincerely, The J Star FAMILY

August 21, 2020

First time visit with my 2017 JKU. Clean entry. Coffee and seating available. Used a coupon to get a better rate on an oil change. Cindy was friendly and responsive. Cons, i never got any email of the More

by JKU Rubicon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Shelton
Aug 25, 2020 -

J Star Chrysler Dodge Jeep Ram of Anaheim Hills responded

THANK YOU We appreciate that you have chosen to do business with us here at J Star Chrysler Dodge Jeep and Ram. Sincerely, The J Star FAMILY

August 20, 2020

Cindy was not only helpful and quick but she had remembered me from my previous visit which had to have been at least 4 months prior. It’s nice to have your car serviced where people are friendly an More

by HDIECKGRAEFE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Shelton
Aug 20, 2020 -

J Star Chrysler Dodge Jeep Ram of Anaheim Hills responded

THANK YOU We appreciate that you have chosen to do business with us here at J Star Chrysler Dodge Jeep and Ram. Sincerely, The J Star FAMILY

August 16, 2020

Great Service All Around I recently switched to this dealer for Jeep service and am very impressed! When they answer the phone, they are very helpful and take the time to expl More

by LYNETTEMSWANSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nacho Mora, Baylee Shelton
Aug 17, 2020 -

J Star Chrysler Dodge Jeep Ram of Anaheim Hills responded

THANK YOU.... We appreciate that you have chosen to do business with us here at J Star Chrysler Dodge Jeep and Ram. Sincerely, The J Star FAMILY

August 15, 2020

Excellent work. Jstar was a clean and inviting, made me feel comfortable, everyone was super helpful. Couldn’t ask for a better experience. And they work very quick. More

by c.allmendinger1
Recommend Dealer
Yes
Employees Worked With
Jared Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Ligorria, Nacho Mora, Cindy Shelton, Baylee Shelton
Aug 17, 2020 -

J Star Chrysler Dodge Jeep Ram of Anaheim Hills responded

THANK YOU.... We appreciate that you have chosen to do business with us here at J Star Chrysler Dodge Jeep and Ram. Sincerely, The J Star FAMILY

August 14, 2020

Jay in Customer Service at J Star is the Best! I am very happy with J Star Service, but more than anything, our customer service representative, Jay, who was always in contact with us, and keeping More

by JDKENT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Ligorria
Aug 17, 2020 -

J Star Chrysler Dodge Jeep Ram of Anaheim Hills responded

THANK YOU.... We appreciate that you have chosen to do business with us here at J Star Chrysler Dodge Jeep and Ram. Sincerely, The J Star FAMILY

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