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J Star Chrysler Dodge Jeep Ram of Anaheim Hills - Service Center
Anaheim, CA
357 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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357 Reviews of J Star Chrysler Dodge Jeep Ram of Anaheim Hills - Service Center
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July 18, 2020
Working hard I have had some issues with my new Ram 1500, and the factory is involved trying to resolve them. Jay has been helping to get the work completed and re I have had some issues with my new Ram 1500, and the factory is involved trying to resolve them. Jay has been helping to get the work completed and resolve the issues. Much better service at J Star than I had previously at the other dealer. More
by MRMOPAR63
Verified CustomerEmployees Worked With
Jay Ligorria
July 16, 2020
My truck has been in multiple times. They are always friendly, patient, and kind. Cindy keeps us updated in a timely manner. Thank you for all your help. friendly, patient, and kind. Cindy keeps us updated in a timely manner. Thank you for all your help. More
by ELLENSSHEETS
Employees Worked With
Jason Green, Cindy Shelton, Baylee Shelton
July 16, 2020
key fob Great service Baylee was the best super helpful and made sure we had the right part and that appointment was set up when i had to change it to the nex Great service Baylee was the best super helpful and made sure we had the right part and that appointment was set up when i had to change it to the next day. Cindy was also super helpful at getting my work done and getting me on the road asap! More
by DLIZRDKNG
Employees Worked With
Cindy Shelton, Baylee Shelton
July 16, 2020
I’ve always been very satisfied with your service department until this past visit. I came in for an oil change and was told 1 hour max so I waited and was there 2 1/2 hours. I would have dropped off department until this past visit. I came in for an oil change and was told 1 hour max so I waited and was there 2 1/2 hours. I would have dropped off if I was told up front it was going to take that long. The worst part was after waiting one hour I was told it would be done in 20 min. More
by BRPBRUCE
Employees Worked With
Cindy Shelton
July 15, 2020
Great service experience and great work on my trackhawk- Jay, Baylee and Abraham were a pleasure to work with, I would highly recommend the service department at Jstar Jeep. Jay, Baylee and Abraham were a pleasure to work with, I would highly recommend the service department at Jstar Jeep. More
by gwatkins1
July 14, 2020
I really appreciate the new spare key that was provided. Thanks so very much for the opportunity to help me out to get my spare backup key for my vehicle. Thanks Thanks so very much for the opportunity to help me out to get my spare backup key for my vehicle. Thanks More
by CCNOKES
Employees Worked With
Cindy Shelton
July 13, 2020
Every time I’ve taken my truck in to be serviced, they listen to my concerns and addresses them right of way. The turnaround time to get my car back has been great. Customer service I received from Jay ha listen to my concerns and addresses them right of way. The turnaround time to get my car back has been great. Customer service I received from Jay has always been excellent and will keep taking my truck to back to this dealership! More
by MOMONJ
Employees Worked With
Jay Ligorria
July 12, 2020
Car still runs rough Brought the car into JStar to fix a rough idle problem. The car still idles rough after two days of service. No follow-up from dealership. Brought the car into JStar to fix a rough idle problem. The car still idles rough after two days of service. No follow-up from dealership. More
by Rich
Employees Worked With
Cindy Shelton
