J Star Chrysler Dodge Jeep Ram of Anaheim Hills - Service Center

The customer service is always great at JStar! Dallas was great. He made sure to stay in touch and kept me updated on my services. great. He made sure to stay in touch and kept me updated on my services. More

First rate service Nacho my service writer always takes excellent care of my car and my service. I always make an appt,. and it makes it so simple to get in and out. I h Nacho my service writer always takes excellent care of my car and my service. I always make an appt,. and it makes it so simple to get in and out. I have used other dealers closer to me, but their service became a hassle. J Star has been a nice change for sure. More

Always great service experience with Jay, He is very pleasant and will always go out of his way to help and happy to help you pleasant and will always go out of his way to help and happy to help you More

Jay never followed up with me. Was short and rude like i was bugging him. Ignored me when i arrived to pick up my car. Worst service ever and wI’ll not come back. Bailey was fantastic. He could learn a few was bugging him. Ignored me when i arrived to pick up my car. Worst service ever and wI’ll not come back. Bailey was fantastic. He could learn a few things about customer service from her. More

Good and bad. The good is they got me in fast and had a loaner for me. The bad is my vehicle was there for 2 days and I received 0 calls. Their communication needs improvement. I still don't know how long loaner for me. The bad is my vehicle was there for 2 days and I received 0 calls. Their communication needs improvement. I still don't know how long before my recall and warranty part will arrive. More

Just in for service Jason is an excellent service person who has knowledge of my Jeep and has worked and added aftermarket item to it in the past. Very trustworthy. Jason is an excellent service person who has knowledge of my Jeep and has worked and added aftermarket item to it in the past. Very trustworthy. More

Easy and Friendly Experience I met with Cindy and she was very nice and easy to talk to when I brought my Jeep in for service. My check engine was on and I called and she advised I met with Cindy and she was very nice and easy to talk to when I brought my Jeep in for service. My check engine was on and I called and she advised me to bring it in on a Saturday, so it would get looked at first thing Monday morning. I called Monday morning to talk to Cindy and she had to call me back to give me the update on my Jeep and 10 mins later she called me to let me know that my Jeep was ready for pick up! Just Cindy's customer service skills and friendliness make my experience at the dealership very good! I will definitely come back to J Star in the future. More

Oil Change Service I chose J Star CDJR for my oil change and tire rotation. Everything about the experience was great. I was helped in a timely manner as soon as I drove I chose J Star CDJR for my oil change and tire rotation. Everything about the experience was great. I was helped in a timely manner as soon as I drove to the service drive and was out of there within minutes. I went for lunch and ran a couple errands and my car was done when they said it was going to be done and I was on my way home. I will continue to go to J Star for my services and recommend them to family and friends. More

Excellent customer service Jstar Chrysler Dodge Jeep and RAM of Anaheim Hills goes above and beyond in the customer service department, and all departments for that. Have had no Jstar Chrysler Dodge Jeep and RAM of Anaheim Hills goes above and beyond in the customer service department, and all departments for that. Have had nothing but excellent experiences with servicing my car there, leasing a car there and all the personal interactions with the employees. Best experience I’ve ever had at a car dealership. More

One happy customer My experience was the ABSOLUTE easiest and most inviting experience I’ve ever had at a car dealership! My Jeep Wrangler is my baby and I will NEVER tr My experience was the ABSOLUTE easiest and most inviting experience I’ve ever had at a car dealership! My Jeep Wrangler is my baby and I will NEVER trust it in anyone’s hands except for JStar! JStar feels more like a family or a welcoming place to hang out then a car dealership. Instead of just trying to hustle you in and out or treat you like a dollar sign, they take whatever time you need with you, answer any questions you might have and professionally handle anything you need! Fantastic owner, management and staff!!!! More