J T Auto Mart Corporation

Good place to visit for a reasonably priced vehicle, good customer service! Both Austin and Jon were very helpful in the process from beginning to the end. Just wished Austin was able to be there to close o customer service! Both Austin and Jon were very helpful in the process from beginning to the end. Just wished Austin was able to be there to close out our transaction. Jon assisted in the close and was very thorough, just wanted to end at least with Austin in the building, very friendly guy to work with. More

I had an appointment yet they conveyed that was seemed to be an inconvenience to show me a car though there was no one else at the dealership. Will no recommend to anyone. be an inconvenience to show me a car though there was no one else at the dealership. Will no recommend to anyone. More

Found the car online that we were interested in and called ahead to confirm that it was still available before driving almost two hours away! This car was a golden nugget with our name on it❤️ We were called ahead to confirm that it was still available before driving almost two hours away! This car was a golden nugget with our name on it❤️ We were in and out in a timely manner and not to mention the awesome deal Billy gave us! Very much worth the drive after searching for this particular car for months! Thank you! More

We walked in without an appointment at a very busy time of day & were helped immediately. After walking around the lot searching for vehicles, we went inside where we were met by Sophia & Darren. We test d of day & were helped immediately. After walking around the lot searching for vehicles, we went inside where we were met by Sophia & Darren. We test drove the vehicles we were interested and during the entire experience were treated well. We closed a deal within 3 hours & they even helped us with some new tires. Highly recommend More

Nice folks for sure! I would have loved to had that 2005 V8 Mustang Convertible!! V8 Mustang Convertible!! More

Run! Do not buy a vehicle from here! Bad business, several complaints with the Better Business Bureau! Brought a $30,00 truck less than 6 months needs a new engine! several complaints with the Better Business Bureau! Brought a $30,00 truck less than 6 months needs a new engine! More

Charles was able to help me get the car I wanted. His kindness and hard work for me was exceptional. kindness and hard work for me was exceptional. More

Vehicle Purchased: 2015 Toyota Sienna, April 22, 2019I Vehicle Purchased: 2015 Toyota Sienna, April 22, 2019 I found JT Automart and the 2015 Toyota Sienna on the internet for $19,400, talked via cell p Vehicle Purchased: 2015 Toyota Sienna, April 22, 2019 I found JT Automart and the 2015 Toyota Sienna on the internet for $19,400, talked via cell phone to Charles and set an appointment for noon on April 22, 2019. A friend drove me to JT Automart, approximately 80 miles from my home. I arrived on time. Issues undisclosed or avoided at purchase. NO GPS—Salesman Charles met me and had the Toyota Sienna parked in front of the office. I saw on the screen “traffic” with our location quite obvious. Charles clearly said, “The GPS manual is in the glove compartment.” It was there so I accepted his word. I commented that I would have to study the manual later. He may have been clueless! However, his job as salesman is to inform the potential buyer of such matters. I later learned from the Toyota manufacture that this particular model does not have a GPS system! Two Warranties were pasted on window: the largest one was later determined to be “catastrophe warranty” only, second smaller, clearly stated: “No warranty!” No door fob provided with purchase; I accepted as a minor consideration. Stability unit not functioning. Either Charles or Devin made a comment that problem was only a “sensor” but they did not have time to fit it before I arrived. Much more that a simple sensor, the cable sub-control cost $474 (see photo) online. I did not find this out until I returned home and had my local repair shop look at it. Ultimately, I had the sensor installed locally costing over $800. When I called to ask about the sensor, the JT Automart maintenance department said, “I had agreed to accept the vehicle as it was for the “reduced” price of $19,000.” I did agree but I was under the impression that the “sensor” would be under the $400 price reduction. They did offered to install if I bought the unit and brought it to their location! When I called for clarifications, I was directed to maintenance department. I could not talk to the salesman or manager. The manager, Devin Wicker, offered to reduce the sale price from advertised $19,400 to $19,000 because I intended to pay cash. I did pay cash because I thought I could replace the fob and sensor for $400. Of course, the sensor was a far more expensive than just a “sensor” because it also controlled much more. I am quite certain the manager knew the $400 was not going to cover the sensor because they did not want to pay for it. I cannot know this for sure. However, when he would not speak to me on the phone, I became suspicious. I think these issues: the GPS was not as implied, the stability sensor was far more than implied, the warranty was not as implied… all made me quite certain the “deal” at best was misrepresented. Yes, I signed documents that I was buying the vehicle without a warranty but the window sticker said a warranty exists on the vehicle. Why have I waited so long to write? I realize that my problem will not be corrected. However, perhaps one or more reading this review will be more careful in buying from JR Automart. One last comment: Somewhere in their advertising, JR Automart mentions they give special consideration to veterans! Much was made of my two tours in Iraq and a total of 21 years in uniform. Nothing was mentioned about special consideration. More