J T Auto Mart Corporation

long ordeal Issues with state registration lasted a few months but JT Auto mart got it fixed. It took a while due to situations out of our control. Issues with state registration lasted a few months but JT Auto mart got it fixed. It took a while due to situations out of our control. More

good cars bid selection of cars. friendly employees to work with. i will be back for future purchases. i will recommend to anyone to purchase at this dealership bid selection of cars. friendly employees to work with. i will be back for future purchases. i will recommend to anyone to purchase at this dealership. More

Great It was a great experience they communicated with me and worked with the price they also was very friendly people and i will b recommending more peopl It was a great experience they communicated with me and worked with the price they also was very friendly people and i will b recommending more people More

Awesome service!!! Very fast & friendly! I went in not expecting to get a car today but I got to drive my dream car home. Thank you Nikita!!! Very fast & friendly! I went in not expecting to get a car today but I got to drive my dream car home. Thank you Nikita!!! More

Worst dealership experience in my life! I will preface by saying that I never write online reviews. I prefer to let my friends and family know of unfavorable experiences with businesses rath I will preface by saying that I never write online reviews. I prefer to let my friends and family know of unfavorable experiences with businesses rather than putting them on blast on a public platform. My wife and I own a small business, so we can definitely understand and appreciate how bad reviews, whether warranted or not, can affect business and potential customers. That being said - I hope there is no word limit to this review box. Let me start off by saying that this JT dealership is roughly 120 miles round-trip from my house. I was excited to check out the Infiniti FX50 that they had for sale. It is a particularly rare vehicle, so I was happy to find one that was close enough to drive to in an afternoon. First trip: I arrived at the dealership and spoke to one of the sales reps who attempted to locate the vehicle. After about 5 minutes of waiting - they said they could not find the keys. I signaled to them that I could see the car on the lot from the window inside the sales office. Again - it is a rare vehicle and matched the color from the photos, so I was sure that was it. After another 5-10 minutes of waiting, I am informed that the vehicle is prepping to go into the shop for maintenance. I left the dealership without getting to drive the vehicle or even see it outside of the sales room window. A week passes in between visits. In that time, I speak on the phone with a manager named Josh. I expressed my concerns about my first trip and he assured me that he would personally check on the vehicle and for me to let him know when I wanted to come down a second time. I told him a date and time that I would come by. Second trip: I arrived for a second time at the date and time that I gave Josh. We speak for a moment while a sales rep goes to fetch the keys to the car. Again to my surprise - unable to find the keys. Scrambling ensues and then it is said that the car is likely at their OTHER dealership, which is about 15 minutes further from the current dealership. I express that I don't want to drive to that dealership as I already spent time and, at that point, around 180 miles worth of gas to see this car. They agree to have a sales rep drive me down to that dealership in one of their cars. Once we get to the second dealership - surprise again! No car! Another 15 minute drive back to the original lot, and we find the car sitting again in plain sight at this dealership. On this second trip, I never made my way into the sales room, and the car was otherwise obstructed from my view on the main lot. The vehicle was still "in line" to enter the shop to be serviced. I asked the manager Josh to speak with the service manager. It was by him that I was informed that they have no idea what is wrong, and the car has never touched their service shop since they got it. Keep in mind that I had been searching for a car for some months, and this car was not new - it had been on their website for sale for at least 2 months prior to my initial visit. He says that they should be able to get the vehicle in the following Monday to ascertain the potential issues. Needless to say, I didn't get a call back on the following Monday. On that same Wednesday, I reached out via text to Josh, the manager that I had been speaking with. He told me with no sugar coating that he quit his job the very next day after my second visit, and to avoid them at all costs. Even so - I still pursued. This is a rare car we are talking about - and regardless of how crappy a dealership is, the price was decent and IF the car is sound, I would still buy. Although in hindsight, I wouldn't trust the word of this in-house run shop as far as I could throw it. After the scathing texts from a very recent former employee, I made another call to inquire about the car. I spoke with a man who identified himself as the sales manager, though I do not remember his name. He told me that the car has more problems than it's worth - basically. That they were likely going to send it back to auction because it would cost too much to fix the problems. Fair enough, I said, going on with my search after an already terrible experience. To my surprise, while still searching elsewhere for the same car, I see the Infiniti FX50, still for sale, but now with $3000 ADDED to the price tag. To end this long winded post, I have never had such a ridiculously - LAUGHABLY - bad experience with any dealership in my life. That is why I made this review, I want to make sure that everyone who will listen knows of my experience. They should know about the blatant lack of professionalism, organization, and conscience of this dealership. I would not recommend this place to anyone - take your money and your sanity elsewhere. I have read the other negative reviews from customers on this page - as well as the selective replies to some of them from JT, and I would love to see what you could possibly say to downplay my experience. I didn't buy anything, so the "car is sold as-is" argument won't really apply here. More

Con men!!! Beware Do not buy a car from here. They sold me a car that they illegally failed to inspect, and when I took it in, I was told it was never inspected by the Do not buy a car from here. They sold me a car that they illegally failed to inspect, and when I took it in, I was told it was never inspected by the dealer and was unsafe and illegal to drive. When I called to talk to JTmart, Louis told me, and I quote "I don't give a xxxx". So, fine Louis, I will see you in court. Zero stars at all levels. DO NOT BUY FROM THIS DEALERSHIP!!! More

2 time buyer I have purchased two vehicles from JT automart in the last year. I couldn't be happier with their selection, service and ability to get you financing. I have purchased two vehicles from JT automart in the last year. I couldn't be happier with their selection, service and ability to get you financing. More