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JH Barkau & Sons Inc

Freeport, IL

not yet
rated
220 Reviews

1102 East South Street

Freeport, IL

61032

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220 Reviews of JH Barkau & Sons Inc

August 31, 2012

I have always had very good service at both Freeport and Cederville. The employees are very friendly and helpful. I will continue to buy my cars from them. More

by funkgb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat, Pat Gillespie
July 31, 2012

I stopped one evening looking for a used car to drive to work. I was greeted by Bob Reed who assessed my needs and led me to a car that I thought a possibility. The next evening I called ahead let Bob know More

by crc15
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Reed, Bob Reed
July 23, 2012

Was very pleased with the fast response to my request to look at and drive several cars, felt that the salesmen were courteous and very friendly, answered all of our questions about the cars that we were in More

by sj20r60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Gillespie, Jim Barkau, Jim Barkau, Pat Gillespie
July 20, 2012

After visiting Kia of Madison we were pleasantly surprised by the astronomical level of friendliness and courtesy we were shown by Bob and Jim. We came looking for a car that suited our needs and di More

by MajorRood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Fleischer, Jim Barkau, Jim Barkau, Bob Fleischer
July 14, 2012

I could not be happier with experience of buying a used vehicle again. The staff is always so friendly and treated me with the upmost respect. More

by racegirl80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John C, John Corrigan
July 12, 2012

I was very pleased with my buying experience at Barkau's. They have an extensive inventory and easy to use website. The sales staff was very courteous and helpful. This is the second car I have bought the More

by zzzzz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
pat gillespie, Pat Gillespie
June 26, 2012

My overall experience was great. PAT was great to work My overall experience was great. PAT was great to work with,he made sure everything went as smooth as possible.Pat was never pushy with me. I dislik More

by dogman27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Gillespie, Pat Gillespie
May 31, 2012

I was impressed with the overall service I received from the salesperson and the finance manager. I am extremely happy with my purchase and I will recommend Barkau to others who may be shopping for an auto More

by betty.carrool
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
May 26, 2012

Representatives were friendly, professional, and overall very helpful with our car buying process. Financing was very quick, easy, and financially satisfactory. Vehicle selection and positive prior experi More

by gecikuh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Corrigan, John Jackowski, John Corrigan
May 25, 2012

This guy is kind of a jerk when he has no chance of getting your money. Clearly he becomes "Mr. Personality" when he has the opportunity to sell something to someone. I definitely will not be buying More

by selover111
Recommend Dealer
No
Employees Worked With
Pat Gillespie
Jun 20, 2012 -

JH Barkau & Sons Inc responded

Our Dealership participates in the Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and I am very sorry you feel this way. I called in a personal favor with the lender to help you over your credit problems, after you let your insurance lapse the bank had no choice but to put forced placed insurance on your car which I know increased your payment. Please stop in at your convenience and I will be happy to explain why the lender is no longer interested in helping you with your next purchase. Sincerely, Pat Gillespie

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