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JM Chevrolet Cadillac
Lufkin, TX
224 Reviews
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224 Reviews of JM Chevrolet Cadillac
March 26, 2026
Helpful, respectful, took time with me from the sale to finance dept and then to explain the details with the purchase of my new 2026 Equinox. The service dept had built my trust with JM dealership for pas finance dept and then to explain the details with the purchase of my new 2026 Equinox. The service dept had built my trust with JM dealership for past 4-5 years, so using their sales dept was a good and natural transition. More
by Becky Martin
Employees Worked With
Gustavo in sales, Jeff Barnes in service and cannot remember the finance person, but he was great, too.
April 16, 2025
the only thing that I didn't like was the condition of my tires need to be replaced pretty soon. I didn't check on this and they didn't say anything. tires need to be replaced pretty soon. I didn't check on this and they didn't say anything. More
by Guillermo Alvarez
Employees Worked With
Ben Castillo
January 18, 2024
Had 1 bad visit. But, they have went above and beyond to make things right. I am very pleased with the end results and will definitely use them in the future, if need But, they have went above and beyond to make things right. I am very pleased with the end results and will definitely use them in the future, if need be. Thank you! More
by minytie
Employees Worked With
service department
December 03, 2023
Service Dept. did unsatisfactory work. Power steering was working when I brought my Impala in. Did not work when I left with it. did unsatisfactory work. Power steering was working when I brought my Impala in. Did not work when I left with it. More
by minytie
Employees Worked With
Peter
February 03, 2021
2021 Escalade. Charged 3400 over advertised msrp. Bad motor before 1st payment made. Dealership told me to contact Cadillac rep joe west. Joe told me not to contact him again. motor before 1st payment made. Dealership told me to contact Cadillac rep joe west. Joe told me not to contact him again. More
by Larryculp9
Employees Worked With
Joe west
December 19, 2019
Friendly and helpful Got in and out fast with good information Price could be a little lower would make me wanna come back more often. Offer better coupon deals Got in and out fast with good information Price could be a little lower would make me wanna come back more often. Offer better coupon deals More
by jimmyelmer1983
Verified CustomerEmployees Worked With
No
December 14, 2019
Excellent service Have used Jm chrelilet many times. Jorge is especially professional, knowledgeable and courteous. His team are awsome. Will this team again in the f Have used Jm chrelilet many times. Jorge is especially professional, knowledgeable and courteous. His team are awsome. Will this team again in the future. BLH More
by bharvey923
Employees Worked With
Jorge Riojos
December 12, 2019
Happy customer once again! Alex R. has always been so professional and very friendly. He's our go to person all the time, as this is not our first purchase here. Excellent servi Alex R. has always been so professional and very friendly. He's our go to person all the time, as this is not our first purchase here. Excellent service!. It feels amazing that you are well taken care of and all your needs and expectations are highly met! Thank you JM Chevrolet $ Alex Rodriguez! More
by lydia.luna
Employees Worked With
Alex Rodriguez
