
JM Chevrolet Cadillac
Lufkin, TX

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222 Reviews of JM Chevrolet Cadillac
Excellent The service department at JM Chevrolet is excellent in my opinion! They treat you like you are a valuable person! Always do a good job. You don’t have The service department at JM Chevrolet is excellent in my opinion! They treat you like you are a valuable person! Always do a good job. You don’t have to worry about your vehicle. They tell you what they find and make necessary service after checking with you! I will be a repeat customer!!’ More
New tires Service was great!! New tires!! Yeah!! And my car got washed!!! Our car was picked up at home by Jeff. New tires and washed and returned to our house Service was great!! New tires!! Yeah!! And my car got washed!!! Our car was picked up at home by Jeff. New tires and washed and returned to our house by Jeff. More
Didnt fix my truck I gave them the symptoms my truck was having, and they hooked it up to a diagnostic ($127). 3 hours later they gave me a $290 bill and claimed to hav I gave them the symptoms my truck was having, and they hooked it up to a diagnostic ($127). 3 hours later they gave me a $290 bill and claimed to have fixed it. Before i left the parking lot i realized they didnt do crap. I turned around and told them to fix it. They then said i needed a new engine mount ($160) and it will take 6 hrs of labor. Total being $719. So i went to an auto parts store, bought an engine mount for $90 and replaced it in just under 3 hours. I am not a certified mechanic, i dont have a lift, and i dont have a dozen other people around to help me. So, they tried to screw me on labor, and cost of parts. And then they charged me $290 to run a diagnostic and replace the oxygen sensor (which i did NOT ask them to do) More
Great Service!! JM was great to work with. Aaron , Scott and of course JJ were professional and delivered superior service. Highly recommend JM Chevrolet and the grea JM was great to work with. Aaron , Scott and of course JJ were professional and delivered superior service. Highly recommend JM Chevrolet and the great team there More
Very courteous and knowledgeable. Enjoyed the visit I bought my last truck there experience a good relation with sales person. Again experienced a good relationship with sales man will Enjoyed the visit I bought my last truck there experience a good relation with sales person. Again experienced a good relationship with sales man will definitely recommend JM Chevrolet. More
Fuel filter replaced Very friendly and knowledgeable service reps. They got me right in and took care of it. They also washed my truck once the work was done. Very good ex Very friendly and knowledgeable service reps. They got me right in and took care of it. They also washed my truck once the work was done. Very good experience More
Awesome ! We take 4 vehicles here for service and these guys all go above and beyond on customer service . We won’t take our vehicles anywhere else We take 4 vehicles here for service and these guys all go above and beyond on customer service . We won’t take our vehicles anywhere else More
Sales associate very helpful Our sales associate found us just what we were looking for. She was attentive to our needs and budget and didn’t try to over sell to us. Our sales associate found us just what we were looking for. She was attentive to our needs and budget and didn’t try to over sell to us. More
Honesty Mr. Barnes was quick to get back with me in accessing the situation. His honesty about the problem with the car was so great. JM Chevrolet is lucky Mr. Barnes was quick to get back with me in accessing the situation. His honesty about the problem with the car was so great. JM Chevrolet is lucky to have a rep such as Jeff Barnes. More
Great Service work Reuben Esteves and Todd (Manager) were EXCEPTIONAL is keeping me posted with status updates, etc. I will be sure and use JM Chevrolet in the future. Reuben Esteves and Todd (Manager) were EXCEPTIONAL is keeping me posted with status updates, etc. I will be sure and use JM Chevrolet in the future. More