Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
JM Chevrolet Cadillac
Lufkin, TX
220 Reviews
Filter Reviews by Keyword
By Type
220 Reviews of JM Chevrolet Cadillac
November 23, 2018
Didnt fix my truck I gave them the symptoms my truck was having, and they hooked it up to a diagnostic ($127). 3 hours later they gave me a $290 bill and claimed to hav I gave them the symptoms my truck was having, and they hooked it up to a diagnostic ($127). 3 hours later they gave me a $290 bill and claimed to have fixed it. Before i left the parking lot i realized they didnt do crap. I turned around and told them to fix it. They then said i needed a new engine mount ($160) and it will take 6 hrs of labor. Total being $719. So i went to an auto parts store, bought an engine mount for $90 and replaced it in just under 3 hours. I am not a certified mechanic, i dont have a lift, and i dont have a dozen other people around to help me. So, they tried to screw me on labor, and cost of parts. And then they charged me $290 to run a diagnostic and replace the oxygen sensor (which i did NOT ask them to do) More
by Ty Huff
Verified CustomerEmployees Worked With
I dont remember the guys names
Helpful November 18, 2018
Great Service!! JM was great to work with. Aaron , Scott and of course JJ were professional and delivered superior service. Highly recommend JM Chevrolet and the grea JM was great to work with. Aaron , Scott and of course JJ were professional and delivered superior service. Highly recommend JM Chevrolet and the great team there More
by patrick.ronaghan
Employees Worked With
Aaron Wiley, Todd Green
November 18, 2018
Very courteous and knowledgeable. Enjoyed the visit I bought my last truck there experience a good relation with sales person. Again experienced a good relationship with sales man will Enjoyed the visit I bought my last truck there experience a good relation with sales person. Again experienced a good relationship with sales man will definitely recommend JM Chevrolet. More
by jajohnsonretired
Employees Worked With
Service department excellent , Tyler Baxter
November 17, 2018
Fuel filter replaced Very friendly and knowledgeable service reps. They got me right in and took care of it. They also washed my truck once the work was done. Very good ex Very friendly and knowledgeable service reps. They got me right in and took care of it. They also washed my truck once the work was done. Very good experience More
by DRHUGHES
Employees Worked With
Jeff
November 14, 2018
Awesome ! We take 4 vehicles here for service and these guys all go above and beyond on customer service . We won’t take our vehicles anywhere else We take 4 vehicles here for service and these guys all go above and beyond on customer service . We won’t take our vehicles anywhere else More
by srossmotorsports
Employees Worked With
Todd Driscoll
November 13, 2018
Sales associate very helpful Our sales associate found us just what we were looking for. She was attentive to our needs and budget and didn’t try to over sell to us. Our sales associate found us just what we were looking for. She was attentive to our needs and budget and didn’t try to over sell to us. More
by KKAYBROCK
Employees Worked With
Deadra Stringer
November 11, 2018
Honesty Mr. Barnes was quick to get back with me in accessing the situation. His honesty about the problem with the car was so great. JM Chevrolet is lucky Mr. Barnes was quick to get back with me in accessing the situation. His honesty about the problem with the car was so great. JM Chevrolet is lucky to have a rep such as Jeff Barnes. More
by joannt
Employees Worked With
Jeff Barnes
November 07, 2018
Great Service work Reuben Esteves and Todd (Manager) were EXCEPTIONAL is keeping me posted with status updates, etc. I will be sure and use JM Chevrolet in the future. Reuben Esteves and Todd (Manager) were EXCEPTIONAL is keeping me posted with status updates, etc. I will be sure and use JM Chevrolet in the future. More
by Edd
Employees Worked With
Reuben Esteves, Todd (Manager
November 03, 2018
Transmission flush Good service and they diagnose quickly. They explained what they thought was the issue was and it was what fixed the problem. I was very pleased to re Good service and they diagnose quickly. They explained what they thought was the issue was and it was what fixed the problem. I was very pleased to receive a call to pick up my truck within a couple hours. More
by Junkman35
Employees Worked With
Reuben
November 02, 2018
AWESOME! Needed part replaced on driver's seat, control panel cover. Service department was about an hour wait. Hey! There was coffee, fox news, I was set! Needed part replaced on driver's seat, control panel cover. Service department was about an hour wait. Hey! There was coffee, fox news, I was set! More
by vickiesaltzman
Employees Worked With
Ruben Esteves
