JM Chevrolet Cadillac

Comfortable - like going to a friend's house to have my oil This is my third vehicle from this dealer and next year I'll get another one. Great customer service - from the moment I pulled up to the Service e This is my third vehicle from this dealer and next year I'll get another one. Great customer service - from the moment I pulled up to the Service entrance -- it feels like I'm at a friend's house -- a smile and a wave good morning from Jorge. I get out and walk to the counter - Ruben is already pulling up my information in the system. Less than a minute and I'm handing the key to Jorge. Three minutes later I'm in the waiting area enjoying coffee. Less than 20 minutes I'm standing in front of Dianna -- signing a warranty document. I turn to look out the window and I'm just in time to watch my truck exit the carwash. As I'm leaving the parking lot - I have the good fortune of running in to Shane. A hearty handshake, a wonderful update on his daughter and a quick fib from me about catching big fish at Lake Nacogdoches and I'm off to enjoy my day. Today - i didn't have a need for Courtesy Transportation but when I do -- it's always my pleasure to talk with Rafael. As I mentioned -- it feels like dropping in at a friend's house and asking them to -- take a look at my truck. Outstanding customer service/support. stacy More

Amazing Experience I was extremely pleased with my service. Someone showed up within minutes to take me to work and the customer service was amazing from all employees I was extremely pleased with my service. Someone showed up within minutes to take me to work and the customer service was amazing from all employees that I interacted with at the Service Department. More

Quick and convenient Thank you gm Chevrolet for have people that cares about there job and customer. Prices are convenient and I definitely coming back for all my car need Thank you gm Chevrolet for have people that cares about there job and customer. Prices are convenient and I definitely coming back for all my car needs More

Inspection Jorge is awesome. Always handles my vehicle needs very professionally. The guys that write the service orders are always spot on and courteous. Than Jorge is awesome. Always handles my vehicle needs very professionally. The guys that write the service orders are always spot on and courteous. Thank you. More

Service Department My car was there approximately 4 hours due to making a noise and jerks when you take off. Before closing it was ready. I like the fact they have a shu My car was there approximately 4 hours due to making a noise and jerks when you take off. Before closing it was ready. I like the fact they have a shuttle to take you to and from. More

Service on 6/20/19 As usual, the service department was exceptional. They were professional and courteous and completed the work on time. My service advisor, Jeff Barnes As usual, the service department was exceptional. They were professional and courteous and completed the work on time. My service advisor, Jeff Barnes, is always helpful and professional. More

Friendly and Curtious The service team was very knowledgeable, efficient and friendly. Expressed concern over our issue and the importance of finding a solution. They wer The service team was very knowledgeable, efficient and friendly. Expressed concern over our issue and the importance of finding a solution. They were mindful of our time and comfort during the visit. During the conclusion of our visit they were very precise in the discussion making sure we understood what had been done to the vehicle and had no further questions or concerns. More

Repairs It’s always a great atmosphere and friendly service. They do a thorough check when they do the maintenance and repair. They really do act like we’re f It’s always a great atmosphere and friendly service. They do a thorough check when they do the maintenance and repair. They really do act like we’re family. More

Great Todd Driscoll is AWSOME. Gave me a loaner and went above and beyond to make my experience a great one. Ill be back for sure. Todd Driscoll is AWSOME. Gave me a loaner and went above and beyond to make my experience a great one. Ill be back for sure. More

Amazing! My husband and I were first-time buyers and Alex really made us feel welcome and comfortable with the entire experience! He helped us get a great deal My husband and I were first-time buyers and Alex really made us feel welcome and comfortable with the entire experience! He helped us get a great deal on a brand new car that I will cherish for a long time! More