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JTs Chrysler Jeep Dodge
Lexington, SC
547 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 547 reviews
June 29, 2020
Purchased a used vehicle on May 24th.On 26th stated having issues called George he told me to bring the vehicle out there to be looked at he later informed me that I needed an engine. 3 days after purc having issues called George he told me to bring the vehicle out there to be looked at he later informed me that I needed an engine. 3 days after purchase. George assured me that I would be taken care of which he did he put me in a loner vehicle. He said it has to go to Nissan for repair which I was fine with. Called June 8th spoke with someone in the service dept they didn't know what I was talking about they would call me back. 4days later June 12th no call I called and told it was still at Nissan. Same on June 19th. June 24th a month later spoke with someone in the service dept asked if she could tell me if Nissan returned my vehicle she told me that I need to call Nissan I ask which one she said she didn't know. So I ask to speak to the service manager. Spoke with Mike the Manger explained my situation he said he would call me back by the time I got the call I was already there. I stood there in the service dept waiting he came out of the office look at me and stood by a customer service person who was assisting someone another associate ask me what I needed and told me someone would be with me. 30 minutes later I'm still stand by this time he was hold a casual conversation with the other 2 gentlemen still not acknowledging me. Another gentle man walk up to me I told him my problem. He said I would be taken care of. Mike finally decided to walk over I told him who I was he informed me that that my vehicle had been repaired a week ago in never left the lot it was never at Nissan your dealership repaired it. Then he says we have been calling you. I responded now one called me he wanted to go back and forth with I told him that he was not going to talk down on me and just get my vehicle. Mike was real rude and I have never been talked to the way he talked to me. Im very disappoint overall. I picked my vehicle up on the 24th of June only to have to callback on the 25th it sounds like a dump truck when it gets up to 40 miles it takes off fast this is dangerous. I spoke with someone on the 25th she assured me that the General Manager would be calling me no call yet. I'm not the type to go over others head but what else am I to do. I have never had such and exhausting experience I guess I have to just come back in person instead of waiting on a phone call. More
by missdiva.jk
Employees Worked With
George James, Mike Proffitt
June 15, 2020
Caleb Watson, was my sales person that handled my purchase. he was very professional friendly and represented your company very well. He’s called me a couple times to follow up to make sure everythin purchase. he was very professional friendly and represented your company very well. He’s called me a couple times to follow up to make sure everything is OK. It is I love my new Jeep thank you very much for such a wonderful experience. I would consider buying another vehicle and recommend people buy vehicles from your company. JT’s Provided everything I needed in my purchase I’m very pleased! Thanks Dale Poe More
by Tooldude101
Employees Worked With
Caleb Watson
June 05, 2020
JT Jeep, Dodge, Ram service department is awesome. My advisor Randall is super professional and answers my questions, gets my truck serviced in a timely manner. advisor Randall is super professional and answers my questions, gets my truck serviced in a timely manner. More
by Mountain Gal
Employees Worked With
Randall
May 29, 2020
We had a nice experience with the sales staff. They were nice and welcoming. However, their finance manager, Robbie, was EXTREMELY rude, unprofessional, and a liar. Quoting “state law” that is false. We wil nice and welcoming. However, their finance manager, Robbie, was EXTREMELY rude, unprofessional, and a liar. Quoting “state law” that is false. We will never be back due to the disrespect we received. More
by Mackenzie
Employees Worked With
Robbie (finance manager)
May 29, 2020
recall Came in for a recall meet friendly service adviser in and out in a hour i would recommend them for your all service needs Thank Came in for a recall meet friendly service adviser in and out in a hour i would recommend them for your all service needs Thank More
by rlmdow
Employees Worked With
Don"t remember
May 26, 2020
Very goid ecperience with two exceptions. Only given one key then called to get another. Was ni5t given that option at pick up until I called. Left with kess than 1/4 quarter tank of gas. Given the amount t key then called to get another. Was ni5t given that option at pick up until I called. Left with kess than 1/4 quarter tank of gas. Given the amount that I spent you would have thought it would have been filled. Still waiting to get my service coupons. Bought at the end of April. More
by jennifershepard11
Employees Worked With
Ken
May 26, 2020
The Service department rude and unprofessional! Also after getting an estimate I called galeana and the same work was half the price ! Find another dealership ! after getting an estimate I called galeana and the same work was half the price ! Find another dealership ! More
by Two babe Jenkins
Employees Worked With
Karen
May 22, 2020
Worst dealership experience ever!! Very unprofessional and your typical liars just to get you in the dealership only to be lied to!!! I would not be surprised if they don’t have many law suits!!! and your typical liars just to get you in the dealership only to be lied to!!! I would not be surprised if they don’t have many law suits!!! More
by Kellyabston1
Employees Worked With
Finance management
