JTs Chrysler Jeep Dodge

oil change Using one of my free oil changes. It took about an hour finally after seeing my car was brought back about ten minutes I got up and asked a service ad Using one of my free oil changes. It took about an hour finally after seeing my car was brought back about ten minutes I got up and asked a service advisor to bring me my keys. As I was checking out my car is being driven away which is odd being I thought I had the keys. Wish they were a little faster in getting me out the door More

New car I never thought of buying a new car, but left the dealership with a new Jeep. I loved all the people I dealt with, everyone was so friendly. I would I never thought of buying a new car, but left the dealership with a new Jeep. I loved all the people I dealt with, everyone was so friendly. I would recommend everyone that wants a car to visit this dealership. More

Great experience! Everyone at JT's was very friendly and efficient! Rhett Huffman was very helpful in helping me find and purchase my new Jeep. Every time I walked th Everyone at JT's was very friendly and efficient! Rhett Huffman was very helpful in helping me find and purchase my new Jeep. Every time I walked through the front door, I was greeted and asked if I needed any help. I would recommend JT's to anyone looking to buy a new pr pre-owned vehicle. More

raymond butler Found car desired online. Met right away at door. No pressure from salesman who was upfront about everything. Drove away in the car I wanted very Found car desired online. Met right away at door. No pressure from salesman who was upfront about everything. Drove away in the car I wanted very happy More

New Ram 1500 My Ram 1500 Is everything I wanted in a truck , It's a great truck that drives like a car and all so quiet the ride is smooth and the handling is jus My Ram 1500 Is everything I wanted in a truck , It's a great truck that drives like a car and all so quiet the ride is smooth and the handling is just great, I was happy with the price and the overall buying experience at JTs Chrysler Jeep Dodge in Lexington and salesman Scott Grantham. More

Exceptional Service from beginning to end. From my experience on the phone to my arrival at JT's customer service was exceptional. Wade was wonderful. He greeted us at the door and listened t From my experience on the phone to my arrival at JT's customer service was exceptional. Wade was wonderful. He greeted us at the door and listened to what we wanted. After being escorted to his office we sat down completed an application, and credit paperwork. Wade was kind, thoughtful, and caring, and he did his best to accommodate us. He showed us the Jeep that was of interest , and then allowed us to test drive it. It was great. JT's not only serviced, cleaned, checked out the car, and the tires, but they made the paperwork process painless, and timely. I highly recommend them. More

Great service but horrible price Don was a great sales person, but we believe that the price could have been lowered, especially when a few weeks later the dealership lowers the price Don was a great sales person, but we believe that the price could have been lowered, especially when a few weeks later the dealership lowers the prices. That was just unfair to us. Our interested rate is too high, but we are dealing with it. I feel that we could have gotten a better deal. We did not get what we asked for, and we even asked for a hitch to be included, since we just purchased and had one installed in the vehicle that we traded in. Again I will say Don was a great sales person, but the dealership will not see our business again. we were told we would have a hitch on our jeep 3 weeks ago, with us having to pay for it, and it still has not been done. We are getting married on April 26, 2014 and we really needed it by then. So, we will not be purchasing from this dealership ever again. We will not be recommending anyone there either. Thank you for your time, GOD Bless. More

Lloyd was very very helpful on everything. The only horrible thing is that a family member bought a jeep from them as well and they didn't give him a car fax report. Come to find out the car has been horrible thing is that a family member bought a jeep from them as well and they didn't give him a car fax report. Come to find out the car has been crashed and they didn't replace the radiator or a.c. condenser . Well its been 2 months and he is still waiting on a fender liner . The finance manager sucks as well I ended up paying 3000 down after they said I was approved after they sent my credit to almost every bank in the world. Then they went with the very first bank . More

My wife and I went in to look at a 2013 Hyundai Electra. We were greeted by Don at the door and he assisted throughout the process. It was fairly painless and we were on our way in less than 2 hours. We were greeted by Don at the door and he assisted throughout the process. It was fairly painless and we were on our way in less than 2 hours. More

The reason I rated the service a 3 is due to the lack of professionalism that I experience, not only this time but each and every time I come in. The service writers do not look up your history in the syste professionalism that I experience, not only this time but each and every time I come in. The service writers do not look up your history in the system and this can become frustrating because they want to charge your for services that are supposed to be free. I was not the only customer waiting that experienced this, and this is unprofessional. Some of the service writers are great, but others have a lot to be desired. More