JTs Chrysler Jeep Dodge

My wife and I went in to look at a 2013 Hyundai Electra. We were greeted by Don at the door and he assisted throughout the process. It was fairly painless and we were on our way in less than 2 hours. We were greeted by Don at the door and he assisted throughout the process. It was fairly painless and we were on our way in less than 2 hours. More

The reason I rated the service a 3 is due to the lack of professionalism that I experience, not only this time but each and every time I come in. The service writers do not look up your history in the syste professionalism that I experience, not only this time but each and every time I come in. The service writers do not look up your history in the system and this can become frustrating because they want to charge your for services that are supposed to be free. I was not the only customer waiting that experienced this, and this is unprofessional. Some of the service writers are great, but others have a lot to be desired. More

My family and recently purchased a dodge caravan and we had a budget and Kurt helped us to stay with in that budget. I don't like when u go to a dealership and they seem like they are pushing you into buyi had a budget and Kurt helped us to stay with in that budget. I don't like when u go to a dealership and they seem like they are pushing you into buying something, here I did not feel that way and I appreciated that. Kurt was very helpful in explaining everything to us because it was our first time buying a car from a dealership. I would recommend him to anyone who is looking to buy a car.thank you More

I set up an appointment online to veiw a Dodge Durango, upon arriving I met Isacc very fiendly we sat down & he asked me what are the three most important things to me in the vehicle the first thing out of upon arriving I met Isacc very fiendly we sat down & he asked me what are the three most important things to me in the vehicle the first thing out of my mouth was a v-6 engine I do not want a v-8, the leather and sun roof, he thought a minute & said let me go grab the keys & we took a test drive He proceeded to show me all the features of the vehicle. I have purchased many new vehicles in the past and got what I was asking for, I really like the way the vehicle drove & the comfort and alot of the features, so we sat down & talked pricing. Needless to say I actually bought a vehicle without lifting the hood to noticed that there is a v-8 Hemi in the vehicle I purchased! Not happy! I would recommend the dealership but stay away from Isacc he claims to be an honest person & even told me this, but he is not I guess the laugh is on me but a lesson well learned don't trust a salesman, and that's really bad! More

After finding some choices via the internet and making an appointment the same way, I was contacted by two different employees before I arrived the next day. Seemed like the vehicles would be ready to be see appointment the same way, I was contacted by two different employees before I arrived the next day. Seemed like the vehicles would be ready to be seen and driven. They were not! I was hurried to a different vehicle, which was not to my liking. Next my credit was run for this vehicle I didn't want. Next, I was given a monthly payment amount but never any specific terms of an agreement. I had to tell the salesman, Robbie, it was not the vehicle I came to see nor did I need to see numbers on this other vehicle. He says they don't have it. So why was it advertised and confirmed by an employee less than 24 hours previous? Why did they say I could see it if they didn't even have it? To top it all off, upon leaving, a long while later, I'm shown another vehicle. Still not the right one and even less likable. After telling R. I didn't like it he said, "Well I can't sell you something you don't like" then he got out out and walked back inside without another word just leaving me there sitting in their vehicle in front of the dealership! Courteous? No! Considerate? No! Kind? No! Pushy? Yes! Aggressive? Yes! I was never even given a choice of similar vehicles to choose from. Really bad business practices. It seemed like just another day at the office for old Robbie. More

Found the vehicle I wanted on-line and set up an appointment for a test drive. I got to the dealership very early so I could have some "me" time looking at the vehicle. After checking the vehicle appointment for a test drive. I got to the dealership very early so I could have some "me" time looking at the vehicle. After checking the vehicle out, I started toward the showroom and was met in the parking lot by Carolyn. I had done extensive research on my future purchase, so I knew what exactly I was looking for. She accompanied me on my test drive and if I had a question she couldn't answer, she didn't blow me a bunch of smoke. She IMMEDIATELY went and found out the answer. Much to my agrin, it was usually for the better. She has kept in contact with me for the last couple of weeks, making sure the vehicle is in proper order. The vehicle might as well be new, it sure looks like it. I would definately recommend JT's and ask for Carolyn. Truly good people. More

John has been great with customer service! He follows up on every issue/question I have had along the way. This is my first car buying experience from a dealership and John has made it so easy! on every issue/question I have had along the way. This is my first car buying experience from a dealership and John has made it so easy! More

I enjoyed the visit to the service department. The people were efficient and polite during the whole time. They cleaned the jeep up after unlike some times I have had service done. were efficient and polite during the whole time. They cleaned the jeep up after unlike some times I have had service done. More

Robbie Ruple was an excellent sales man. From the moment we walked through the door until the time that we walked out in our new car, our experience was great! Couldn't have asked for anything better! The s we walked through the door until the time that we walked out in our new car, our experience was great! Couldn't have asked for anything better! The sales manager and finance man were great too! Thanks for making this car buying experience great! More

Robbie Ruple was awesome. Made you feel comfortable and actually listened to what you wanted. It was a perfect experience. We are happy with jeep actually listened to what you wanted. It was a perfect experience. We are happy with jeep More