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JTs Kia
Columbia, SC
1,181 Reviews
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July 17, 2014
JTs KIA Service Department Is NOT Trustworthy JTs KIA Service Department LIED to me. Took my JTs KIA purchased vehicle in for "free" oil change. Service department ignored me until my husband sho JTs KIA Service Department LIED to me. Took my JTs KIA purchased vehicle in for "free" oil change. Service department ignored me until my husband showed up (do they have a problem dealing with women?). The representative had an attitude, acted like he was doing me a favor, and verbally tried to put me down (he talked using auto industry terms/abbreviations then acted bored/put out when I asked for explanation in lay terms). An hour later service rep called to tell me my car needed alignment, wheel balance, and cabin air filter replaced (total cost $142.00 plus). The vehicle had 14,900 miles. I did not authorize work; picked up car and took to another service center. Surprise - my car did NOT need any of the work JTs KIA service department said it needed. Another service center, which could have charged me for the work, said the car did NOT need an alignment, wheel balance, nor cabin air filter. JTs KIA service department LIED to me. There is no such thing as a free lunch! June 17, 2014 I wrote a letter to Mr. Gandolfo about my service department experience. To date (7/16/14) he has not bothered to respond. If you cannot trust a dealership's service department why bother to purchase a car from that dealership? More
by Puptrips
Employees Worked With
Employee did not wear nametag; service order lists "Kritter" as "advisor"
July 14, 2014
EXCELLENT! When we pulled to the dealership my car was on it's last leg. Mr Lyles was very helpful and made sure we left the dealership happy in a brand new car! When we pulled to the dealership my car was on it's last leg. Mr Lyles was very helpful and made sure we left the dealership happy in a brand new car! More
by khaynes1105
Employees Worked With
James Lyles (sales)
July 14, 2014
The best time ever buying a car. I can honestly say this was my best experience purchasing a car, we let our salesperson A.J know exactly what we were looking for and he delivered exa I can honestly say this was my best experience purchasing a car, we let our salesperson A.J know exactly what we were looking for and he delivered exactly that. More
by robrooks
Employees Worked With
A.J
July 14, 2014
Friendliness Staff is very friendly and prompt. I can't remember the guy name but he wore glasses and he was new to working with JT Kia. I was getting an oil chang Staff is very friendly and prompt. I can't remember the guy name but he wore glasses and he was new to working with JT Kia. I was getting an oil change and I was there no time. Great job keep up the good work. More
by SmileyJones
Employees Worked With
Don't remember his name but he wore glasses light skin guy
July 10, 2014
rhonda The experience was very pleasant and prompt. I can't complain. I had my Kia Soul serviced at JT Kia at Killian. The facility is always immaculate and The experience was very pleasant and prompt. I can't complain. I had my Kia Soul serviced at JT Kia at Killian. The facility is always immaculate and the lobby area is comfortable. Good job. More
by naw333
Employees Worked With
service department
July 10, 2014
Very prompt and friendly. Well kept areas. Staff very helpful and friendly. Popcorn is a great touch and coffee was very good. Service associate were excellent. Very pleasa Well kept areas. Staff very helpful and friendly. Popcorn is a great touch and coffee was very good. Service associate were excellent. Very pleasant experience. Keep up the good work. More
by designator1
Employees Worked With
Service Manager
July 04, 2014
correctional officer supervisor I wish i had gone to JT,s first. They me step by step details on there every move. If you are in need of a new car or just want one,go see them. I wish i had gone to JT,s first. They me step by step details on there every move. If you are in need of a new car or just want one,go see them. More
by jmalford
Employees Worked With
derrick
July 03, 2014
Good Service I received very good service on the day that I brought my car in for and oil change. I remember that called that day to make an appointment for servi I received very good service on the day that I brought my car in for and oil change. I remember that called that day to make an appointment for service and they were able to bring me in that morning. More
by Caesar7
Employees Worked With
Brian
July 02, 2014
My First time Buy The experience I received at JT Kia was incredible. All the people are extremely friendly and nice. They make you feel as if you are the most valuable The experience I received at JT Kia was incredible. All the people are extremely friendly and nice. They make you feel as if you are the most valuable customer. What I like most is that they meet you in the parking lot so the welcomed experienced starts before you even make it in the door I would recommend JT Kia to any one. More
by kfeater
Employees Worked With
Doug Sanders
June 28, 2014
Great Experience...Very Pleased with JT's Kia My experience with JT's Kia was excellent. My salesman was able to get me and my wife into exactly what we wanted despite any credit discrepancies pre My experience with JT's Kia was excellent. My salesman was able to get me and my wife into exactly what we wanted despite any credit discrepancies present. I definitely recommend them to anyone looking to purchase a brand new vehicle. More
by turnerp_1990
Employees Worked With
Willie Coleman
