JTs Kia

I purchased a used SUV and had a fantastic Sales lady Bianca..My issues started the next day..my Newly purchased SUV hard to stay overnight at dealership ( new tires ..fantadtic truly thanks service mana Bianca..My issues started the next day..my Newly purchased SUV hard to stay overnight at dealership ( new tires ..fantadtic truly thanks service manager) ..The problem happened after I had been at JT Kia from 1-30 until 3 to pick up SUV after the tires & front end light were repaired a n d a wash & detail 1st issue - no wash- no biggie 2 issue - brought the car to me and said your all set..I am.happy ..open the door and the fort thing I see is the dirty sun visor with ve r y very dirty handprints..a food spillage at the driver door - windshield devider , I can't go d snyone to tell and so I speak to gentalman who are near service area He tells me he was only told to vacume..## I'm upset now it's several ours later and my new to me car experience has started to sink..I go. Speak to a man n the " fishbowl" area he was not concerned he actually. Ask me what. The matter. We put the tires on lke I told you we would , I was like yes you did but the detail ( do to it being very dirty and had some gross areas) was not done & the gentalman outside said he was only ask to vacume..?( at this point outside gentalman was cleaning the 2 specific areas I ask home to)I try to explain my feelings on this and was getting more frustrated and begain to cry ( I was feeling mad sad and several other emotional feelings)..The man then said we can lian you a car & take care of it..really it's Friday late afternoon I had got to. Off work and should be leaving with my cat that I'm paying for and not attempting to beg for that privlage! My whole experience that I had been thinking of for several myths took a turn at this point..then a very kind man. Mr Michael ask the other man to stop as he say how upset I was..we went outside he listened & Himself cleaned the other issues....I 3 rd. Have to return to dealership to get a new windshield( Supposed to be this Monday) and was told they would. Contact - text me..Its after ?8 PM on Saturday I've attempted to call no response _ I sent a text to Mr Michael - mind you I work M-F so a heads up about the appt time would have been great do I could notify my employer 4 th issue The lght that was repaired on the front was repaired However The SUV is Now Missing what looks to be the acces point to replace the lights decorative covering and looks horrable.. I didn't even look at the front on Friday I was so upset- I have reached out hopefully they will be stand up people in service department and handle ASAP 5 th issue went to leave dealership on Friday after the kindness of Mr Michael and I'm about to drive be of and an emergency light comes on the panel ..liw tire pressure Good grief said I placed d in park and went back in got Mr Michael and he goes gets someone from service..Thanks again! Seconds later 2 young men drive up pretty fast & I realize oh that's mine..walked over to express my Thanks and verify problem. .they were smart pants and said it just needed to be driven..Mr Michael shows up ask are we ok & tell him and Crank up to verify light is out... More

I enjoyed my experience in purchasing my car from JT's Kia. My salesman was very knowledgeable, nice and not pushing in any sort of way. He was completely honest and helped me find the right car for me. Kia. My salesman was very knowledgeable, nice and not pushing in any sort of way. He was completely honest and helped me find the right car for me. More

Service was excellent! Staff is nice I will continue to have serve done here whenever it is due. I’m in and out within an hour. have serve done here whenever it is due. I’m in and out within an hour. More

Loving my 2021 Sorento! Vic Taylor kept in contact with us and was an outstanding salesman. We will definitely return to work with him again! us and was an outstanding salesman. We will definitely return to work with him again! More

Sales reps are knowledgeable and helpful. They listen to what you want and make sure you get everything you need!! They don't give you want they want, they give you what you need!! what you want and make sure you get everything you need!! They don't give you want they want, they give you what you need!! More

Great customers services and always helpful. They always provide a thorough review of what services that need to be completed on your vehicle. they follow up with you to ensure the services is completed to provide a thorough review of what services that need to be completed on your vehicle. they follow up with you to ensure the services is completed to your satisfaction. More

Great customer service and always helpful. They always provide a thorough review of what services that need to be completed on your vehicle. They follow up with you to ensure the service is completed to y provide a thorough review of what services that need to be completed on your vehicle. They follow up with you to ensure the service is completed to your satisfaction. More

The team at KT’s Kia were courteous, professional. I arrived knowing exactly what I was seeking as far as a vehicle, and I drove off the lot in a record amount of time. I am very pleased with my vehicle arrived knowing exactly what I was seeking as far as a vehicle, and I drove off the lot in a record amount of time. I am very pleased with my vehicle and would recommend JT’s Kia for anyone seeking a new or used vehicle. More

Great service, excellent customer service, prompt, professional! As always very impressed with the professional and courteous customer service. The needed repairs were explained wit detailed and also professional! As always very impressed with the professional and courteous customer service. The needed repairs were explained wit detailed and also given prices. My car is running very smoothly ! More

My 2020 KIA Cadenze was totaled the beginning of 2021. I was able to secure a 3021 Sorento before the Monod January was over. Finding me the best car at a great replacement cost with all the options I desir was able to secure a 3021 Sorento before the Monod January was over. Finding me the best car at a great replacement cost with all the options I desires was their top priority.i am now the proud owner of my 3rd KIA. The customer service is of the highest standard.. highly recommended! More