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JTs Kia

Columbia, SC

4.5
1,179 Reviews

190 Greystone Blvd

Columbia, SC

29210

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Showing 1,179 reviews

October 20, 2020

Always get excellent service. They kept me well informed on the stratus and they tell you up front how long it will take and what it will cost. I've never had a bad experience with them. More

by James8214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Oct 20, 2020 -

JTs Kia responded

It means so much to hear that you've received consistently excellent service from our JT's Kia of Columbia team. Thank you so much for supporting us with a rave review! We hope that you enjoy your day.

October 19, 2020

Worked with me to find the right price for the right vehicle for myself & my growing family. Attentive sales team. Would highly recommend others in need of vehicle. More

by mrjenifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Oct 20, 2020 -

JTs Kia responded

We appreciate you taking the time to post about your experience. I am pleased to hear that our team helped your family into a suitable vehicle! If there is anything we could have done to elevate your rating to 5-stars, please let us know. Thanks for your business, Mark Coleman - General Manager - 803-509-5555

October 16, 2020

I received a courteous greeting and was directed to waiting area. Vehicle was serviced in an acceptable amount of time. To date my only concern with JT's Kia service department is the long wait for More

by chhakim2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Representative
Oct 16, 2020 -

JTs Kia responded

Thank you for stopping by to review us. I'm very glad to hear that you enjoyed your recent visit, but I do apologize that we weren't able to get you in for service sooner. I appreciate this feedback and would be glad to speak with you directly should any concerns arise in the future. Justin Goodwin - Service Manager - 803-509-5555

October 13, 2020

The service is always excellent. The staff is always helpful. I look forward to my service visits. I love the snacks you offer. The waiting area is always clean. More

by Korykhloe1
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can't remember the name
Oct 13, 2020 -

JTs Kia responded

Thank you for your continued support. We're glad to hear that you enjoy the service and amenities at JT's Kia of Columbia and we look forward to taking care of you next time!

October 12, 2020

I had a great experience with the dealership. The process was easy in and out; however the service took a little longer than usual. No coffee was available. More

by Mayesrick69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of names
Oct 12, 2020 -

JTs Kia responded

I apologize if your visit took longer than anticipated. We strive to provide a seamless and enjoyable process for guests and I will address this feedback with the right people so we can work towards improving. I would like to point out that we are unable to serve coffee at this time due to our Covid-19 safety protocols. If you would like to share any additional details, I am here to take your call. Thank you, Justin Goodwin - Service Manager - 803-509-5555

October 03, 2020

Ryan kept me updated about when the car I wanted came in and stayed late to make sure we were able to get it that day! More

by Laura S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Miller
Oct 05, 2020 -

JTs Kia responded

Hi Laura - What great feedback! We love that Ryan helped you get into the car you wanted in a timely manner. Thanks from all of us here at JT's Kia of Columbia!

October 02, 2020

I have purchased two Souls from JT’s. Love the vehicle! Love JTs! They always do quality service checks on my car. Now that I am disabled, they pick it up, service it and return it to me. More

by Judith11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service staff
Oct 02, 2020 -

JTs Kia responded

It's our privilege to assist you, Judith! Thank you for trusting your business to JT's Kia of Columbia time and time again. We look forward to our continued relationship.

October 02, 2020

HORRIBLE! DON'T BUY FROM THEMI bought a Kia Seltos 2021 HORRIBLE! DON'T BUY FROM THEM I bought a Kia Seltos 2021 for my wife 4 weeks ago. The car was dripping water under the dashboard on the driver's sid More

by jararat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Israel, Jim
Oct 05, 2020 -

JTs Kia responded

I'm so sorry that you've run into issues with your newly purchased vehicle. I understand how frustrating this must be, but I can also assure you that we would never intentionally mislead our customers. I think it would be best for us to speak about this together. Would you please call me at your earliest convenience? Thank you, Justin Goodwin - Service Manager - 803-509-5555

October 01, 2020

I drove 3 hours to get there and the drive was well worth it. $20 in gas saved me thousands on my new Optima. I couldn't have been more pleased with the total experience. From the moment I drove up until I d More

by Xgames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ Jones
Oct 02, 2020 -

JTs Kia responded

Thank you for the 5-star review! We are so glad you enjoyed working with our team at JT's Kia of Columbia, and we couldn't be more proud that we earned your business and made your trip out to see us worth it. Safe driving in your new Kia Optima!

September 30, 2020

This was our first Kia purchase and was very satisfied with the whole process. Dealership was very clean, people were friendly & helpful. TJ was awesome! More

by hodgestide55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ (can’t remember last name),Mark Coleman
Oct 01, 2020 -

JTs Kia responded

We're honored that you came to us for your first Kia! It's so good to hear that TJ and the rest of our team made the buying process so rewarding. Welcome to the JT's Kia of Columbia family - we hope you're loving your new car!

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