JTs Kia

Amazing Service The service provided was great the service manager kept my informed of status and personally came to get me when my car was ready will definitely retu The service provided was great the service manager kept my informed of status and personally came to get me when my car was ready will definitely return More

Bait and Switch Dealership Made a deal with Sales Manager to have a Kia factory auto start installed on new car purchase. They said that part was not in-stock and we would have Made a deal with Sales Manager to have a Kia factory auto start installed on new car purchase. They said that part was not in-stock and we would have to let them order parts to be installed at a later date. Now the "Switch". We take car back to have part installed and they "Switch" us to an aftermarket shop to get aftermarket parts installed. Sales manager now says there is not enough money in " The Deal" to have factory parts installed. Truly a "Pack of Liars" "Shifty Car Salespeople" should I say more? Just make sure you don't pay these people until you receive what you paid for. Your response has no merit. If what you say is true, then why did you say it had to be ordered? We could have taken car to a "aftermarket" person ourselves. Why now is your response that there is not enough money to put factory. I stand by my word. " SHIFTY " BTW we have left messages for you Mr. Coleman, with NO response. Shame on me for trusting a " CAR DEALER". That is truly my fault. More

2nd vehicle This was my second vehicle and AJ made things happen again! They will try their best to put you in a car with payment you can manage. I would like to This was my second vehicle and AJ made things happen again! They will try their best to put you in a car with payment you can manage. I would like to see improvements in their service department but I guess with so many car sales it’s hard to keep qualified technicians. More

Great Experience. All around great experience. Service, process, highly recommend. Dealership and showroom were clean, welcoming, very comfortable. Once I decided to bu All around great experience. Service, process, highly recommend. Dealership and showroom were clean, welcoming, very comfortable. Once I decided to buy, process was efficient and easy, painless. More

Service Always greeted by polite friendly staff. Service prompt and complete. Waiting area comfortable and customer friendly. Made to feel they appreciate you Always greeted by polite friendly staff. Service prompt and complete. Waiting area comfortable and customer friendly. Made to feel they appreciate your business. Highly recommend having your vehicle serviced here. More

My check engine light was on Warren where's my service representative. He was awesome. Actually I looked him up because he has served me before and I thought he was just great eve Warren where's my service representative. He was awesome. Actually I looked him up because he has served me before and I thought he was just great even with a follow-up call. During the whole time my car was in the back he kept me informed as to how they were coming with it. They found the problem thank goodness it was minor but they were great. They even washed and vacuumed my car. The waiting room wait was good. Nice refreshments TV Wi-Fi so was not in a rush. I'd like to say thanks again Warren for your great customer service More

Great Took exactly the amount of time they said it would take. Place was cold and comfortable with refreshments also very neat and clean with a place for th Took exactly the amount of time they said it would take. Place was cold and comfortable with refreshments also very neat and clean with a place for the kids. More

Very friendly service Jts Kia service department is very friendly and worked with my schedule. They kept me informed of the status on my car and also cleaned it (which is a Jts Kia service department is very friendly and worked with my schedule. They kept me informed of the status on my car and also cleaned it (which is always nice). Recommended More

Sales experience Haven’t used service dept yet but sales staff is courteous and above most. Had a very delightful experience dealing with jts. Would recommend to anyon Haven’t used service dept yet but sales staff is courteous and above most. Had a very delightful experience dealing with jts. Would recommend to anyone More

Hard ti Get Ahold of Svc Dept Well, This dealerships service dept was great back in 2012-2015. After that, the Svc Dept became the wayward child of the dealership. Sales Sales Sale Well, This dealerships service dept was great back in 2012-2015. After that, the Svc Dept became the wayward child of the dealership. Sales Sales Sales & Sales it what they focused on and I get that but now you have all those cars on the road & They need service. Things went from good to OMG 4 - 6 Weeks for an appt??/ They've now gotten better BUT...Your chances for getting them on the Phone are Slim to Almost Nil!!!! They other day I spent 18 minutes on hold after contacting the operator directly and their Voicemail box is always Full!!!! More