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JTs Kia
Columbia, SC
1,179 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,179 reviews
April 04, 2019
Great salesperson, but dealership needs help In no way do I want this to reflect on the salesperson, Lonnie Graham. Lonnie was awesome! The dealership, however, needs help. I have a credit union In no way do I want this to reflect on the salesperson, Lonnie Graham. Lonnie was awesome! The dealership, however, needs help. I have a credit union that I have worked with for years. They give me great rates and protect me from slimy car dealers. I get pre-approved before going in so when I get there, I pick a car and sign the papers. JT’s Kia, charged me $1,000 for having my own financing ;-(....That’s what I thought, smh. Stupid me for buying the vehicle, but my wife and I really liked the vehicle and I asked for another $1,000 for my trade (which was still below the NADA trade in value) Sorry Lonnie, but I can’t send anyone to you unless they are going to get bamboozled with the dealers financing. The left turn signal and brake light was also not functioning. More
by Cap424646
Employees Worked With
Lonnie Graham
April 03, 2019
Bowen-2012 Kia Optima Turbo - great service!!! Scheduled a recall appointment and also had an issue with the air bag light staying on. Jonathan and Matt To care of the issue. The care was repaire Scheduled a recall appointment and also had an issue with the air bag light staying on. Jonathan and Matt To care of the issue. The care was repaired all in the same day. I have always received good service from JTs service department. I purchased this car new from their dealership and all service has been completed in their shop. Thanks for the great service!!! More
by 1961Buick$
Employees Worked With
Matt and Jonathan
March 29, 2019
Incompetent Service Department The Service Department at this dealership has the most incompetent Service Staff I have ever experienced. I scheduled an appointment for a diagnostic The Service Department at this dealership has the most incompetent Service Staff I have ever experienced. I scheduled an appointment for a diagnostic and repair for my Kia SUV on Mar. 19, 2019. My vehicle was experiencing hesitation when I initially accelerated from a stop. My vehicle received incorrect diagnostic codes multiple times, resulting in incompetent mechanics removing and replace ing parts unnecessarily. They have literally made my vehicle much worse then when I bought it in. It has taken them 9 days to do this damage. And, they are failing to take responsibility and insisting I pay them $1040.90 for their incompetence. More
by Chuck N
Employees Worked With
Justin Goodwien and Johnathan Morrison
March 27, 2019
Great Service As always, JT's Kia of Columbia took great care of me. They do a great job of communicating with me while my service was completed. Thank you. As always, JT's Kia of Columbia took great care of me. They do a great job of communicating with me while my service was completed. Thank you. More
by David A Brant
Employees Worked With
Lauren
March 27, 2019
Amazing experience despite many hurdles. My husband and I had an amazing experience buying our car, even though there were many hurdles to overcome. They work out the best deal they could pos My husband and I had an amazing experience buying our car, even though there were many hurdles to overcome. They work out the best deal they could possibly get us, and walked us through every step they were working on. More
by Mayo41
Employees Worked With
Victor, Robby
March 25, 2019
Great place to purchase a new or used vehicle. Mr Graham really went above and beyond the Call of Duty. He worked really hard to make sure that I was financed and able to get a new vehicle. I went Mr Graham really went above and beyond the Call of Duty. He worked really hard to make sure that I was financed and able to get a new vehicle. I went there for used vehicle but Mr Graham was an excellent salesperson along with the finance managers. To make sure that I was a happy and satisfied customer. And I want I'm driving off of the lot with a 2019 Kia Soul. When I went there for a used vehicle. Look at God. JT Kia rocks Ride Along With God. Anything is Possible if you have faith and have the Lord on your side. . Thanks JT Kia More
by Melissa46
Employees Worked With
Lonnie Graham
March 25, 2019
Great experience They went above and beyond to find me a great car for a good price and continue to do great maintenances on it. I love my Kia Forte! They went above and beyond to find me a great car for a good price and continue to do great maintenances on it. I love my Kia Forte! More
by Mckenziedk07
Employees Worked With
Joe Delmege
March 21, 2019
Great Service 👍🏽 Very great service. I came in feeling welcomed. Chase made sure he did everything in his power to get me in a car that I was happy with. Very great service. I came in feeling welcomed. Chase made sure he did everything in his power to get me in a car that I was happy with. More
by Tasha P
Employees Worked With
Chase
March 21, 2019
My sales person Jacobe was awesome!!!! I had the pleasure of having the BEST salesman name Jacobe!!! The kia team o f finance really made sure I understood how they were helping me!!!! They I had the pleasure of having the BEST salesman name Jacobe!!! The kia team o f finance really made sure I understood how they were helping me!!!! They made sure I left the dealership in a 2019 Kia Forte!!!! I would recommend the world if I could!!!!! The services was awesome and Micheal in the financial office really explain of the aspects so I fully understood!!!!! More
by !!!!!Tysean1
Employees Worked With
Jacobe
March 15, 2019
Amazing customer service! It will be 2 years in May since I bought my car. I have had excellent care every time my car has needed service. The customer service has been magn It will be 2 years in May since I bought my car. I have had excellent care every time my car has needed service. The customer service has been magnificent, they are very professional. Cordial and listen to your needs.. IR More
by Miriva
Employees Worked With
Do not remember the names
