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JTs Kia

Columbia, SC

4.5
1,179 Reviews

190 Greystone Blvd

Columbia, SC

29210

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Showing 1,179 reviews

June 07, 2018

Treated Poorly after sales Our dealing started at JT Kia’s was pretty good the salesman was helpful and showed us a lot of vehicles. Once we found the one for us and we came to More

by Mhatter1058
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Abrian Jones
Jun 13, 2018 -

JTs Kia responded

Thank you for the review. We appreciate your feedback and we are discouraged to hear about your experience with us, that was never our intention. We strongly believe in customer satisfaction and take resolving these matters professionally. With the information you have provided us, we will do what we can to remedy the situation and hopefully gain back a loyal customer in the process. Thank you for your business and we hope you have a wonderful day.

June 06, 2018

GettingBetter After genuinely HORRIBLE experiences in the service dept, I can see strides being made to make it better. The last time I was there for about 1 hour. More

by Sedona1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
Jun 07, 2018 -

JTs Kia responded

Thank you so much for the positive review! Providing our customers the best service we can offer is our goal. We will go above and beyond to assure that customer satisfaction is achieved for JT's Kia of Columbia. We look forward to working with you again and hope you have a good day!

June 04, 2018

Love buying from JT kia My overall experience was wonderful especially working with Antone I like how professional they were in helping me make my decision and I appreciate e More

by Ruby.Richardson66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ANTONE THOMAS
Jun 06, 2018 -

JTs Kia responded

We want to thank you for taking time out of your day to leave us this awesome review and rating! Our dedication to delivering our customers with satisfied vehicle purchases and ensuring they receive the ultimate JT's Kia of Columbia experience is a goal we strive to accomplish with everyone.

June 02, 2018

Refreshing The experience was overall good, fast, and pleasant. The service department is a bit slack and leaves alot to be left desired. Again the process of pu More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Lightfoot
Jun 04, 2018 -

JTs Kia responded

We believe that we can (and do) make a difference in the way our customers perceive us and we strive to provide a quality car-buying experience for every customer. Have a great time in your new vehicle!

June 01, 2018

Very professional and friendly I enjoyed the atmosphere and the professional service that I got with the salesman Keith and the friendly attitude and he knew the answer to every que More

by Slick Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith
Jun 04, 2018 -

JTs Kia responded

We would like to thank you for your review. We have been making great efforts to provide the type of service that you have described and are very proud of all of our staff members who have really embraced the JT's Kia of Columbia customer service culture. Have a fantastic day!

May 31, 2018

Wonderful Customers Service From all the Services people. JT KIA customers personal work together to to ensure that customers are taking care and help customers feel welcome. The Showroom and customers servic More

by Calvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie
May 31, 2018 -

JTs Kia responded

Thank you so much for taking the time out of your busy day to leave JT's Kia of Columbia this amazing review and rating! Providing our customers the best service we can offer is our goal. We will go above and beyond to assure that customer satisfaction is achieved for JT's Kia of Columbia. Have an amazing day Calvin!

May 31, 2018

Love the new Soul Inferno! Was working with four dealerships since we are in the middle of them all. We choose JTs friendly folks. Best deal, and found what I wanted. Ask for Va More

by Sgec7
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valerie Bellini
May 31, 2018 -

JTs Kia responded

Thank you so much for the great review and rating! We want you to feel apart of the family here, so we are pleased that Valerie took the time to find the vehicle that best suits your needs. We look forward to working with you again and hope you have a good day!

May 30, 2018

JTs best dealership ever!!! I love my kia forte so much the first one got hit in the back and was totaled after 2 months of having it. Went back to JTs and they helped get me int More

by adinkns1993
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm not sure
May 30, 2018 -

JTs Kia responded

We want to thank you for taking time out of your day to leave us this awesome review and rating! Our dedication to delivering our customers with satisfied vehicle purchases and ensuring they receive the ultimate JT's Kia of Columbia experience is a goal we strive to accomplish with everyone. Have an amazing day!

May 29, 2018

Experience and Honesty I took my Kia in for service. I was treated with respect and my technician was on point with how long my wait would be. She checked on me periodically More

by Christel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NAOMI CLEMENTS
May 30, 2018 -

JTs Kia responded

Providing our customers the best customer service we can offer is our goal and we will go above and beyond to assure that it is the JT's Kia of Columbia way. We want you to feel apart of the family here, so we are pleased that Naomi was able to provide that for you. We look forward to working with you again and hope you have a good day.

May 25, 2018

Don't buy here. You get the bait and switch here. According to Robert the salesman they didn't have the cars at the price advertised even though we called before goin More

by Fjt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert
May 31, 2018 -

JTs Kia responded

Thank you for bringing this situation to our attention. First and foremost, we would like to apologize for any inconvenience we may have caused you, as well as any miscommunication that has led to your distrust in our dealership. We are discouraged to hear of your negative experience, but please understand that it was never our intention. Above all else, providing excellent customer service is our main goal and we hope you will be willing visit us again in the future. We hope you have a wonderful day.

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