
JTs Kia
Columbia, SC
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Treated Poorly after sales Our dealing started at JT Kia’s was pretty good the salesman was helpful and showed us a lot of vehicles. Once we found the one for us and we came to Our dealing started at JT Kia’s was pretty good the salesman was helpful and showed us a lot of vehicles. Once we found the one for us and we came to an agreement on the price we would pay, but by the time we spoke to the financial person things went South very quickly and he became very rude after we turned down all extra warranties and another costly service since we were paying cash in full for our car he become very rude and very personal to anything we answered back to his question then they took nearly an hour to just touch up everything on the car after we had finalized the deal. After a couple of weeks after our purchase when we contacted our sell person back about our tagtransfer and he became very rude and got very short with his answers to us, we will not be going back to JT Kia for anything else. Will share this with our family and friends on how poorly they treat you afterwards. More
GettingBetter After genuinely HORRIBLE experiences in the service dept, I can see strides being made to make it better. The last time I was there for about 1 hour. After genuinely HORRIBLE experiences in the service dept, I can see strides being made to make it better. The last time I was there for about 1 hour. Normally I sat there for at least 3-4. However, the tech did install some warranty work wrong which I had to bring back for fixing. Still, its better at JTs. More
Love buying from JT kia My overall experience was wonderful especially working with Antone I like how professional they were in helping me make my decision and I appreciate e My overall experience was wonderful especially working with Antone I like how professional they were in helping me make my decision and I appreciate everything More
Refreshing The experience was overall good, fast, and pleasant. The service department is a bit slack and leaves alot to be left desired. Again the process of pu The experience was overall good, fast, and pleasant. The service department is a bit slack and leaves alot to be left desired. Again the process of purchasing a new car was fast and smooth. More
Very professional and friendly I enjoyed the atmosphere and the professional service that I got with the salesman Keith and the friendly attitude and he knew the answer to every que I enjoyed the atmosphere and the professional service that I got with the salesman Keith and the friendly attitude and he knew the answer to every question that I asked . I would highly recommend anyone in the market for a car to stop in and enjoy the experience that I did. It was actually fun. More
Wonderful Customers Service From all the Services people. JT KIA customers personal work together to to ensure that customers are taking care and help customers feel welcome. The Showroom and customers servic JT KIA customers personal work together to to ensure that customers are taking care and help customers feel welcome. The Showroom and customers service area are well taking care of at all time. Everything it just totally nice and comfortable for customers.... More
Love the new Soul Inferno! Was working with four dealerships since we are in the middle of them all. We choose JTs friendly folks. Best deal, and found what I wanted. Ask for Va Was working with four dealerships since we are in the middle of them all. We choose JTs friendly folks. Best deal, and found what I wanted. Ask for Valerie Bellini, she's the Best! More
JTs best dealership ever!!! I love my kia forte so much the first one got hit in the back and was totaled after 2 months of having it. Went back to JTs and they helped get me int I love my kia forte so much the first one got hit in the back and was totaled after 2 months of having it. Went back to JTs and they helped get me into another one. They are always so nice and they always go out there way to help me. I'll always refer JTs to anyone. More
Experience and Honesty I took my Kia in for service. I was treated with respect and my technician was on point with how long my wait would be. She checked on me periodically I took my Kia in for service. I was treated with respect and my technician was on point with how long my wait would be. She checked on me periodically, and offered me refreshments. When my vehicle was finished she escorted to checkout and walked me to my car, even with a full waiting area. That we excellent customer service. More
Don't buy here. You get the bait and switch here. According to Robert the salesman they didn't have the cars at the price advertised even though we called before goin You get the bait and switch here. According to Robert the salesman they didn't have the cars at the price advertised even though we called before going and they said they had 13. I bought a car over the weekend. Was not told by Robert that Monday they would be giving away cruises with a purchase. When I found out about this naturally I used him about it. He told me if I wanted a cruise I had to buy another car. I want buy anything from another JT company. Go somewhere else. More