JTs Kia

Outstanding I did not have to wait for my appointment at all! They took my vehicle in immediately. Also since it was rather early in the morning, they had fresh c I did not have to wait for my appointment at all! They took my vehicle in immediately. Also since it was rather early in the morning, they had fresh coffee and morning snacks. My service advisor, Ronald, kept me informed of my vehicle status. Also, he was very professional and knowledgeable. Very enjoyable service visit. More

Well done Those in charge of my information are good to keep me informed of the status of my Kia Soul's service. Waiting is comfortable and there is plenty to e Those in charge of my information are good to keep me informed of the status of my Kia Soul's service. Waiting is comfortable and there is plenty to eat. More

My experience was great. Mr. Hicklin was an awesome salesman. Adhering to my request and finding the vehicle in my payment range with the features I requested. He made sure th Mr. Hicklin was an awesome salesman. Adhering to my request and finding the vehicle in my payment range with the features I requested. He made sure that my payments were affordable. The financial officer explained all the paperwork and set up biweekly payments. This is the second car I have purchased from JT Kia. I will buy there again. More

New car puirchase with trade in We had a big problem with negative equity with our old car. JKT's worked with us to save us thousands on the old care and put us in a new KIA. The sal We had a big problem with negative equity with our old car. JKT's worked with us to save us thousands on the old care and put us in a new KIA. The sales staff were terrific and we are happy customers. More

noise in back of car I have complained about a noise in back of my car for a year. Always brushed off as break dust until in Feb. when Matt kept checking my car until he f I have complained about a noise in back of my car for a year. Always brushed off as break dust until in Feb. when Matt kept checking my car until he found the noise and got it fixed. Matt is the first service advisor in 2 yrs that kept checking for the promlem. Hope he there on my next visit More

Great customer service I had the best customer service than from any other dealer I had been to. The staff were all great and very attentive to my needs.I had been to anothe I had the best customer service than from any other dealer I had been to. The staff were all great and very attentive to my needs.I had been to another Kia dealership and was treated very rudely. I'm glad that I came to JT's and got exactly what I wanted. Thanks JT's More

Great experience, I especially like the perks, such as free pre-trip car check, free oil change for a year, extended warranty. Sales person was excellent, his name is I especially like the perks, such as free pre-trip car check, free oil change for a year, extended warranty. Sales person was excellent, his name is Vince, he has even called me after the sale to see how I was enjoying the car. Usually dealers sell you a car & forget about you, not JT's Kia. More

Always a good experience! From the time they honored oil change coupons from a totally different dealership and they agreed to honor my 60K warranty, I have had nothing but ter From the time they honored oil change coupons from a totally different dealership and they agreed to honor my 60K warranty, I have had nothing but terrific experiences at JT's Kia! From the oil changes to the all over service maintenance to buying tires, I've never had them fail me. The one time I even noticed they missed something, they fixed it right away with no arguments or unnecessary drama. When I'm ready to get another Soul, I'll definitely start my shopping here! More

Awful . So tired of dealing with them. The Service Department play around too much. I referred 2 ppl and they purchased cars and I couldn’t get a referral b . So tired of dealing with them. The Service Department play around too much. I referred 2 ppl and they purchased cars and I couldn’t get a referral bonus. More

Didn't contact me and I had to pay for rental car. Had my car in after an accident. They had to replace the motor. It was finished on Thursday. They contacted the body shop, but did not tell me it Had my car in after an accident. They had to replace the motor. It was finished on Thursday. They contacted the body shop, but did not tell me it was finished until Monday. Since it was finished and I did not know, I had to pay for the extra 2 days of car rental. More