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JTs Kia

Columbia, SC

4.5
1,179 Reviews

190 Greystone Blvd

Columbia, SC

29210

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Showing 1,179 reviews

January 10, 2018

Worst Service Department The service department is the worse I have ever experienced. I have a issue with my car, some rear suspension issues, but I am about to bring the car More

by Disappointed Guest
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Angel, Service manager
Jan 19, 2018 -

JTs Kia responded

We would like to personally apologize for the series of unfortunate incidents that you experienced during your visit with us. We will look into each issue that you have noted, in an attempt to correct and improve our policies. We continually try to do our very best for all our customers and would appreciate the time to know the feedback.

January 09, 2018

Had an appointment for an oil change, it took three hours. Took way too long because of lack of communication between employees. This is unacceptable service and should not have caused me to miss time at work. More

by Pamela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown/ Kia off of Killian.
Jan 11, 2018 -

JTs Kia responded

Hello, Pamela. First and foremost, thank you for bringing this to our attention. Please contact us at (855) 806-2136 and ask for our service manager, Rich Koellner.

January 08, 2018

Knowledge, Friendly and Helpful I purchased my first vehicle after 11 years of driving a company car. Tim at JT’s Kia could not have been more friendly, knowledgeable, helpful or pat More

by MarketingRepSC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Moran
Jan 09, 2018 -

JTs Kia responded

Congratulations on your new car! Providing our customers the best customer service we can offer is our goal and we will go above and beyond to assure that it is the JT's Kia of Columbia way. We want you to feel apart of the family here, so we are pleased that Tim Moran was able to provide that for you. We look forward to working with you again and hope you have a good day.

January 02, 2018

Follow up on my kia Angel and jason brown have been very helpful and have gotten me thru the process of me being upset about my car to making me feel comfortable again wi More

by Kenya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angle and jason brown
Jan 02, 2018 -

JTs Kia responded

Hello, Kenya! Thank you so much for leaving us a review. We work really hard to provide our customers with service we can be proud of and a fantastic environment for both you and our staff. It is wonderful to see those efforts pay off.

January 02, 2018

Service Appointments at JT Kia on Killian I always take my car to be serviced here! Excellent & fast service & they always check on me throughout the process by updating me on my car. The wait More

by Megan23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Jan 03, 2018 -

JTs Kia responded

Thank you for taking the time out of your day to leave us a great review, Megan! We work really hard to provide our customers with service we can be proud of and a fantastic environment for both you and our staff. It is wonderful to see those efforts pay off. Please don't hesitate in coming back here for your future automotive needs!

December 30, 2017

A++++++ Dealership I went in to buy my 2016 Jeep on a Saturday afternoon. Had no issues at all. Staff was very nice and not pushy which I liked a lot. More

by Hammer1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Jan 02, 2018 -

JTs Kia responded

Thank you for labeling JT's Kia of Columbia an A+ dealership! It was an honor to help you purchase your 2016 Jeep. We wish you safe travels and hope to work with you soon. Thank you so much!

December 30, 2017

Fantastic experience I definitely recommend JT's Kia of Columbia. Jason Brown did an outstanding job helping me find the right vehicle at the right price. I am very happy More

by Djones4202
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Brown
Jan 02, 2018 -

JTs Kia responded

Congratulations on your 2016 Kia Sorento! Thank you for being a loyal member of JT's Kia of Columbia. We strive to help all our customers in finding the perfect vehicle. We hope to see you soon and have an awesome day!

December 28, 2017

Most professional and friendliest people ever!!! We have purchased 2 vehicles from these fine folks and they have always treated is with respect, kindness and professionalism. You can't ask for than More

by cargal,bobbie475
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember all their names because they were ALL exceptional
Dec 29, 2017 -

JTs Kia responded

Congratulations on your car purchases! Thank you for taking the time out of your day to leave us this amazing review. Our staff is highly trained to treat our customers with the utmost respect, kindness, and professionalism. We hope to work with you soon. Please feel free to come back to us for any of your future automotive needs!

December 28, 2017

Professional and Outstanding Vyus Fuller was absolutely the most professional, knowledgeable and outstanding salesman I have ever encountered. He made our car buying experience so More

by RetArmy`SG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vyus Fuller
Dec 28, 2017 -

JTs Kia responded

Thank you so much for leaving us this amazing review! We are very proud of our staff and are encouraged by your comments. Customer service has always played an important role here. Have an amazing day!

December 20, 2017

Very patient and professional. Jason was awesome. He made the car buying experience relaxing without stress. He is personable and knowledgeable. He makes you feel relaxed and calm. More

by RaiderJ.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Brown
Dec 21, 2017 -

JTs Kia responded

Thank you so much for taking time out of your day to leave us this amazing review! We work really hard to provide our customers with service we can be proud of and a fantastic environment for both you and our staff. It is wonderful to see those efforts pay off here at JT's Kia of Columbia. We wish you nothing but the best in your new car and happy travels!

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