
JTs Kia
Columbia, SC
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Worst Service Department The service department is the worse I have ever experienced. I have a issue with my car, some rear suspension issues, but I am about to bring the car The service department is the worse I have ever experienced. I have a issue with my car, some rear suspension issues, but I am about to bring the car back again for the 12th time because they do not know how to fix it. They know there is an issue but unable to solve the issue. They also claimed that they have contacted their corporate office to get suggestions how to fix it. I decided to open a case with Kia corporate office and they started to look into it. From their finding we discovered that JT Kia service department was misleading me and did not contact their corporate office and did not do the proper procedures to resolve the issue. Recently I discovered that JT KIA now have new management, both the GM and the service manager, I hope that their quality of service will now improve, and even get my car fixed. More
Had an appointment for an oil change, it took three hours. Took way too long because of lack of communication between employees. This is unacceptable service and should not have caused me to miss time at work. Took way too long because of lack of communication between employees. This is unacceptable service and should not have caused me to miss time at work. More
Knowledge, Friendly and Helpful I purchased my first vehicle after 11 years of driving a company car. Tim at JT’s Kia could not have been more friendly, knowledgeable, helpful or pat I purchased my first vehicle after 11 years of driving a company car. Tim at JT’s Kia could not have been more friendly, knowledgeable, helpful or patient walking me through the choices and which options best suit my needs. Awesome Service!! Thank you! I love my new car!! More
Follow up on my kia Angel and jason brown have been very helpful and have gotten me thru the process of me being upset about my car to making me feel comfortable again wi Angel and jason brown have been very helpful and have gotten me thru the process of me being upset about my car to making me feel comfortable again with the service department. Thank You all for being patient with me and helping me understand. More
Service Appointments at JT Kia on Killian I always take my car to be serviced here! Excellent & fast service & they always check on me throughout the process by updating me on my car. The wait I always take my car to be serviced here! Excellent & fast service & they always check on me throughout the process by updating me on my car. The waiting area is full with delicious treats & a charger port for my phone! More
A++++++ Dealership I went in to buy my 2016 Jeep on a Saturday afternoon. Had no issues at all. Staff was very nice and not pushy which I liked a lot. I went in to buy my 2016 Jeep on a Saturday afternoon. Had no issues at all. Staff was very nice and not pushy which I liked a lot. More
Fantastic experience I definitely recommend JT's Kia of Columbia. Jason Brown did an outstanding job helping me find the right vehicle at the right price. I am very happy I definitely recommend JT's Kia of Columbia. Jason Brown did an outstanding job helping me find the right vehicle at the right price. I am very happy with the 2016 Kia Sorrento that I brought yesterday. This is the second vehicle I've purchased from JT's Kia of Columbia. I will return when it is time to buy my next vehicle. More
Most professional and friendliest people ever!!! We have purchased 2 vehicles from these fine folks and they have always treated is with respect, kindness and professionalism. You can't ask for than We have purchased 2 vehicles from these fine folks and they have always treated is with respect, kindness and professionalism. You can't ask for than that!!! More
Professional and Outstanding Vyus Fuller was absolutely the most professional, knowledgeable and outstanding salesman I have ever encountered. He made our car buying experience so Vyus Fuller was absolutely the most professional, knowledgeable and outstanding salesman I have ever encountered. He made our car buying experience so enjoyable that we can back and bought another car for my mom. More
Very patient and professional. Jason was awesome. He made the car buying experience relaxing without stress. He is personable and knowledgeable. He makes you feel relaxed and calm. Jason was awesome. He made the car buying experience relaxing without stress. He is personable and knowledgeable. He makes you feel relaxed and calm. Excellent! More