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JTs Kia

Columbia, SC

4.5
1,179 Reviews

190 Greystone Blvd

Columbia, SC

29210

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Showing 1,179 reviews

October 21, 2017

Poor Service!!!! After hearing a radio advertisement, went directly to the dealership and they acted like they had no knowledge of the rebate and trade in advertisemen More

by Miracle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joy
Nov 29, 2017 -

JTs Kia responded

Hello Miracle, Thank you for bringing this situation to our attention. Customer satisfaction is always our top priority and not being able to accomplish that here is horrible. Normally we are known for our exceptional attention to detail and customer service, and we regret that we missed the mark as the behavior you described does not align with our team's values. We will do what we can to remedy the situation and hopefully gain back a loyal customer in the process. Thank you for your business, and we hope you have a wonderful day.

October 19, 2017

Bumper to Bumper coverage Good evening, my name is Charles Boone and I bought a service plan and it is called bumper to bumper, but really it is just a hoax.I am not happy with More

by Charles K Boone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember.
September 28, 2017

I was very pleased. I have 2016 Soul only had it serviced a few times the oil changed and a check-up and I was very pleased with the service including the time I was More

by Minnie A Campbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sorry I can not remember the name.
September 22, 2017

Wouldn't take my Soul anywhere else! I can't say enough nice things about JT's Kia! I didn't buy my 2011 Soul there and they honored what another dealership gave me for perks! Including h More

by DeniseLN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mostly Angel and Jose.
September 13, 2017

Recall Angel was very helpful as well as Jose! Recall issue. There was a little confusion and lack of communication initially but the problem was resolved an More

by KayDav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel, Jose
September 12, 2017

Services Experience Is excellent service. I never do an appointment i always walk in and ask for what i need and they help me. Always wait less time that waht they said More

by Ricardo Mercado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
i dont remember
September 12, 2017

Bought a Kia Sportage over a month and a half ago I've been waiting for the second key for it have called numerous times they said that the key is in but then when I go ov More

by No name
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacoby every time I call he's not there
September 10, 2017

Going the extra milei I continue to be amazed at the incredible customer service at JTs KIA! The Sales People, Manager and Funance Dept go beyond what is required to accomm More

by BubSal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince
September 05, 2017

My experience at jt's kia My reason for my review is the excellent service that is provided at JT's Kia. Every time I go I'm in and out within 30 minutes or less the team at JT More

by Sonya Mccullough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jakobi
September 05, 2017

Top Notch Dealers!! Terrell and his management team were super helpful, informed, and very efficient with the completion of my paperwork. I have never purchased a car and More

by ~Ms.Woods
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrell
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