
JTs Kia
Columbia, SC
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Poor service I bought my first car here and the service has been terrible. He was untruthful about my interest rate. The salesman I talked to said he would work t I bought my first car here and the service has been terrible. He was untruthful about my interest rate. The salesman I talked to said he would work to get me a lower interest rate than the initial one he proposed and would be better than my bank could offer. I didn't realize until after I signed that it was higher than what he first said I was approved for and almost double than what my bank could give me. I've made multiple calls for information and got either a full message machine that hangs up on me or my name and number taken without any calls back. I've wasted time and gas trying to figure out how to get my license plate. I eventually had to go to the DMV two days before my temporary plate expires, only to have them tell me that the dealership is supposed to take care of it. When visiting the dealership, they give me another temporary plate when they have no clue what is going on and tell me to come back monday. My mom got involved and called the dealership today(monday) and Chris, the general manager, is the only one who gave any real information. We found out it would have been another wasted trip to come in as I was told. I finally got some answers about my financing as well. More
Service Experience I always receive great service at the dealership. The service staff was very friendly and accommodating. They kept me informed of the progress of the I always receive great service at the dealership. The service staff was very friendly and accommodating. They kept me informed of the progress of the service on my car. More
Always provides excellent customer and car service! I am always greeted promptly and professionally. Service is provided and explained professionally, friendly, and in a way I can understand. If additio I am always greeted promptly and professionally. Service is provided and explained professionally, friendly, and in a way I can understand. If additional work is needed it is shown to me and explained. Love this place! More
No Problems getting great service at J.T.'s I have been late for an appointment late in the day and they were very accommodating. No high pressure sales or service. They do a good job cleaning u I have been late for an appointment late in the day and they were very accommodating. No high pressure sales or service. They do a good job cleaning up. More
Always friendly service Every time I go into Kia to have my car serviced I always feel welcomed and the sales people are always friendly and looking forward to helping in sol Every time I go into Kia to have my car serviced I always feel welcomed and the sales people are always friendly and looking forward to helping in solving any issues. More
Good Service The service is always quick and the service writers are always courteous. We have never had a problem with our vehicles service at this dealership. The service is always quick and the service writers are always courteous. We have never had a problem with our vehicles service at this dealership. More
Good but Good service but needs always short staffed. The prices have increase tremendously for a simple oil change. Other than that, service is good so far Good service but needs always short staffed. The prices have increase tremendously for a simple oil change. Other than that, service is good so far More
Excellent Service I was able to get an appointment for oil change the same day I called and on the date I came for service, the customer service was excellent plus didn I was able to get an appointment for oil change the same day I called and on the date I came for service, the customer service was excellent plus didn't have to wait too long. More
Great Service J Ts KIA Staff are friendly and very helpful. Anytime I get an service done to my 2016 KIA Forte, service is fast and staff has good customer service J Ts KIA Staff are friendly and very helpful. Anytime I get an service done to my 2016 KIA Forte, service is fast and staff has good customer service and are good at keeping me updated on how long the service will take. More
My Kia Forte My salesman was A.J. He was very helpful and knowledgeable about the cars he was selling. He made my buying experience wonderful! Thanks Melissa My salesman was A.J. He was very helpful and knowledgeable about the cars he was selling. He made my buying experience wonderful! Thanks Melissa More