
JTs Kia
Columbia, SC
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Successful I was very pleased with the services I received and the purchase of the vehicle of my preference. The sales guy was very helpful. Overall I am pleased I was very pleased with the services I received and the purchase of the vehicle of my preference. The sales guy was very helpful. Overall I am pleased with suv. More
Great Very curtious and didn't take long. Provided refreshments and made sure I was comfortable while waiting. Overall great service. Look forward to my nex Very curtious and didn't take long. Provided refreshments and made sure I was comfortable while waiting. Overall great service. Look forward to my next service appointment. More
Quick service! They kept me up to date on the status of my car which was very nice. I definitely do not mind getting my oil changed here because they are very quick! They kept me up to date on the status of my car which was very nice. I definitely do not mind getting my oil changed here because they are very quick! More
S Brown 2014 Kia Forte U have had no issues with JT Kia since purchasing my vehicle.... All of my service appointments have been quick and easy....I am a little disgruntled U have had no issues with JT Kia since purchasing my vehicle.... All of my service appointments have been quick and easy....I am a little disgruntled they no longer wash cars after service More
Fast and Efficient JT's Kia made for a great experience with buying a car. They were easy and fair with our trade-in. We are definitely going back to JT's Kia for our ne JT's Kia made for a great experience with buying a car. They were easy and fair with our trade-in. We are definitely going back to JT's Kia for our next car a will recommend them! More
2015 kia sorento service My overall experience was not bad. Initially I called and the earliest appointment to get me in was 2 weeks out. After a few days I was called and tol My overall experience was not bad. Initially I called and the earliest appointment to get me in was 2 weeks out. After a few days I was called and told I could come in a few days earlier than my appointment ad an opening had just occurred. I agreed and was told I was scheduled for the new time...only when I arrived, this new appointment was never entered into the system. I was told it may take a while to get me in as the system still showed my original appointment which was 2 days away, and I had to sit there for 2+ hours for an oil change! Not the best experience, but the service rep that assisted me to check out was helpful and apologizedelete for the inconvenience. More
2017 Kia Sportage Service I purchased my Kia in July and have already had issues with the a/c and have had it to this service center still not fixed. The first time I took it t I purchased my Kia in July and have already had issues with the a/c and have had it to this service center still not fixed. The first time I took it the service department told me that my a/c unit was overcharged and he fixed it but continued to have the same issues with it working for a little while and then it would quit blowing cold air and I had to turn it off for about 20 minutes to let it unfreeze or whatever it was doing before it would kick back in. When I contacted the service manager at the location he told me to bring it in that following Monday after I got off work and they would take it right in and have it fixed. Needless to say when I arrived it was not taken straight in they had to rent me a vehicle through Enterprise to service my vehicle over night. When I arrived the next day to pick up my vehicle and started it there is now a dragging noise in it somewhere I don't know if it is from the a/c unit or what. The service representative told me he doesn't hear it but I do. I will not take it back to JTs to have it serviced for anything other then oil and tire rotation I will take it to another Kia dealership to have any additional work done to it when it is needed. More
Persistent then dumped Salesman was very helpful! He kept in touch to let me know what was going on with the car I bought! Bought a used car was promised it would be detaile Salesman was very helpful! He kept in touch to let me know what was going on with the car I bought! Bought a used car was promised it would be detailed cleaned and it was not. Tried to call back on several occasions to get them to clean it, left messages on 4 different occasions with no luck. I work 5 days a week on 12 hour shift s I don't have a lot of time. Now I have a nasty car that was a gift for my son. They were persistent until I signed the contract and then dumped after. More
First service on my 2016 Kia Forte There was a small delay in time but it was not bad the facility was comfortable the customer service representative kept all of the customers informed There was a small delay in time but it was not bad the facility was comfortable the customer service representative kept all of the customers informed about the progress on each and every one's vehicle very courteous team More
2016 Kia Optima first service I took my wife Kia Optima in for its first service and it was a great experience every one was friendly and my wife vehicle got taken into the shop ar I took my wife Kia Optima in for its first service and it was a great experience every one was friendly and my wife vehicle got taken into the shop area exactly at ten am an I was outta there very quickly with every done for its first tune up very good and fast service and the best part is my wife got two free oil changes for purchasing her Kia More