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JTs Kia

Columbia, SC

4.5
1,179 Reviews

190 Greystone Blvd

Columbia, SC

29210

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Showing 1,179 reviews

September 09, 2016

Happy with my new KIA SOUL The sales representative went above and beyond to make sure I was completely satisfied with my payments and car. Very pleased with my new KIA SOUL, I More

by Carla Steele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Brown
September 09, 2016

Reasonable I brought a used 2007 Kia Optima, less than 110,00 miles, runs good no major problems. In the future I would buy a car again and would recommend to an More

by Pearl96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Wilson
September 06, 2016

2nd time around was even better ! I brought my 2 year old Optima in for a oil change, ended up looking at a new Sorento. The staff in sales and service were great. I love my new Sorent More

by Thumbs up
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yaris
September 06, 2016

Kia's costumer service When I had a recall on my Kia, I called right away to clarify and they explained everything to me that I was not aware of! I was planning on staying s More

by ltolan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hope
September 04, 2016

Purchase review I had a good experience. The people were friendly and courteous even though I was a difficult client. I fell like they went out of the way to see th More

by Gloria Qualls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis
September 01, 2016

Service Department I have always received great friendly service. Nice waiting area, free wi-file and treats. Short waiting times. My appointments have always began o More

by Dempsey,judy1216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
August 31, 2016

Extremely disappointed!!! The service department at Kia on Killian Rd really let me down. They misplaced my custom designed rim covers during a tire rotation. the acting More

by mark jeffcoat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service manager
Sep 14, 2016 -

JTs Kia responded

Hello Mark, I am so sorry to hear you feel we let you down. Our service department is top-notch so I apologize that we fell short this time. I would like to hear more about your experience. If you would like, please call me at the dealership. I would be happy to try to straighten this out. Thank you - Paul Cobb, GM (803) 509-5555

August 24, 2016

Don't be in a hurry. I was totally unprepared to spend over 3 hours for scheduled maintenance and recall fixes. It took over 2 weeks to get the appointment. The staff was More

by Lindy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember her name.
Sep 02, 2016 -

JTs Kia responded

Hi Lindy, I'm so sorry to hear you feel you had a negative experience with our service department. I assure you we strive for excellence in all areas of our business, especially customer service. I would like the opportunity to speak with you directly about this and try to make this right. If you would like please give me a call at your convenience. (803) 509-5555 ask for Paul Cobb. Thank you, Paul (GM).

August 23, 2016

Great experience Got a really good deal. Love our new car. Finance department was super helpful, overall good experience. Would definitely recommend to others. Also gr More

by Mandie76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
August 22, 2016

Great Didn't have to wait that long my oil change was complimentary every one was nice even cleaned out my car too. Really great experience. Highly recommen More

by Cvdavis5995
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
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