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JTs Kia
Columbia, SC
1,181 Reviews
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Showing 1,181 reviews
September 13, 2016
2016 Kia Optima first service I took my wife Kia Optima in for its first service and it was a great experience every one was friendly and my wife vehicle got taken into the shop ar I took my wife Kia Optima in for its first service and it was a great experience every one was friendly and my wife vehicle got taken into the shop area exactly at ten am an I was outta there very quickly with every done for its first tune up very good and fast service and the best part is my wife got two free oil changes for purchasing her Kia More
by Brandon Shuler
Employees Worked With
N/a
September 13, 2016
First service on my 2016 Kia Forte There was a small delay in time but it was not bad the facility was comfortable the customer service representative kept all of the customers informed There was a small delay in time but it was not bad the facility was comfortable the customer service representative kept all of the customers informed about the progress on each and every one's vehicle very courteous team More
by Theresa Rice
Employees Worked With
I can't remember
September 10, 2016
Reasonable I brought a used 2007 Kia Optima, less than 110,00 miles, runs good no major problems. In the future I would buy a car again and would recommend to an I brought a used 2007 Kia Optima, less than 110,00 miles, runs good no major problems. In the future I would buy a car again and would recommend to anyone. More
by Pearl96
Employees Worked With
Curtis Wilson
September 09, 2016
Happy with my new KIA SOUL The sales representative went above and beyond to make sure I was completely satisfied with my payments and car. Very pleased with my new KIA SOUL, I The sales representative went above and beyond to make sure I was completely satisfied with my payments and car. Very pleased with my new KIA SOUL, I highly recommend jts KIA. More
by Carla Steele
Employees Worked With
Nicholas Brown
September 07, 2016
Kia's costumer service When I had a recall on my Kia, I called right away to clarify and they explained everything to me that I was not aware of! I was planning on staying s When I had a recall on my Kia, I called right away to clarify and they explained everything to me that I was not aware of! I was planning on staying several hours for the dealership to work on my car. However, after 30 minutes they were done! They were all about customer service! More
by ltolan
Employees Worked With
Hope
September 06, 2016
2nd time around was even better ! I brought my 2 year old Optima in for a oil change, ended up looking at a new Sorento. The staff in sales and service were great. I love my new Sorent I brought my 2 year old Optima in for a oil change, ended up looking at a new Sorento. The staff in sales and service were great. I love my new Sorento!! They go out of their way to make sure you are pleased. I cant say enough good things about JT's. More
by Thumbs up
Employees Worked With
Yaris
September 05, 2016
Purchase review I had a good experience. The people were friendly and courteous even though I was a difficult client. I fell like they went out of the way to see th I had a good experience. The people were friendly and courteous even though I was a difficult client. I fell like they went out of the way to see that I got what I wanted. More
by Gloria Qualls
Employees Worked With
Curtis
September 01, 2016
Service Department I have always received great friendly service. Nice waiting area, free wi-file and treats. Short waiting times. My appointments have always began o I have always received great friendly service. Nice waiting area, free wi-file and treats. Short waiting times. My appointments have always began on time with no delays. More
by Dempsey,judy1216
Employees Worked With
Kevin
August 31, 2016
Extremely disappointed!!! The service department at Kia on Killian Rd really let me down. They misplaced my custom designed rim covers during a tire rotation. the acting The service department at Kia on Killian Rd really let me down. They misplaced my custom designed rim covers during a tire rotation. the acting service manager told me he would replace them. All I needed to do was bring back a receipt for the new ones. When I brought in the receipt for the new ones the service department said the Manger did not enter anything into the computer about it and they could not help me. Wow!!!! I am highly dissappointed... More
by mark jeffcoat
Employees Worked With
service manager
August 24, 2016
Don't be in a hurry. I was totally unprepared to spend over 3 hours for scheduled maintenance and recall fixes. It took over 2 weeks to get the appointment. The staff was I was totally unprepared to spend over 3 hours for scheduled maintenance and recall fixes. It took over 2 weeks to get the appointment. The staff was friendly but not very helpful. I had questions about the WiFi, it wasn't working. The response? "Huh? It should work."I found out later the system was down. The mats were shaken out but in no way was my car vacuumed or interior taken care of. I brought it in unscathed and left with a ding. More
by Lindy
Employees Worked With
Don't remember her name.
