
JTs Kia
Columbia, SC
Filter Reviews by Keyword
By Type
Showing 1,179 reviews
Poor customer service When I bought my first car from them 2 years ago, they were great, when I went for my first service, it was awesome, when I took my fiancée to buy her When I bought my first car from them 2 years ago, they were great, when I went for my first service, it was awesome, when I took my fiancée to buy her car, the experience was less than desireable, my last 2 services were horrible, waiting 3 hours for an oil change that was a scheduled appointment, when I went to trade in my car, they treated me horrible. 3 hours and I never even got to look at a car. They have a lot of work to do to get back to being a good dealership and service center More
My service review I'm very pleased every time I come in for a service. Everyone that I have came in contact with are professional and extremely nice and easy to deal wi I'm very pleased every time I come in for a service. Everyone that I have came in contact with are professional and extremely nice and easy to deal with. The guys in service are eager to answer any questions I may have. I had a seat cover on my drivers seat and they brought out to my attention that is was not airbag approved.I did not know this, so they we're looking out for my safety. Thanks to all the staff!!! More
service slow Last exoerience not so great. Left messages for service advisor and never received a call back. Normally the service is good. had car a week Last exoerience not so great. Left messages for service advisor and never received a call back. Normally the service is good. had car a week More
Got the car we wanted, not much of a hassle, salesperson was As usual, it took over 4 hours to buy the car but it was worth the wait. Got everything we wanted, no real pressure and was happy to have used JT's. I As usual, it took over 4 hours to buy the car but it was worth the wait. Got everything we wanted, no real pressure and was happy to have used JT's. I only have 800 miles on it,, so I do hope the service center is as good as the sales staff. More
Awesome Experience! I went in expecting not to get anything that I wanted or even a good deal because of my credit. Terrell Shaw assisted me with my process and he was gr I went in expecting not to get anything that I wanted or even a good deal because of my credit. Terrell Shaw assisted me with my process and he was great!!! I could not have asked for anyone better. He took his time and explained every step of the car buying process for me, he made sure I understood what I was doing and getting for the amount of money I was spending!!! It was a great experience and I ended up walking away with a brand new 2016 Kia Forte, something that I was not expecting. I am happy with my purchase.......Thanks Terrell and Kia for making this a great experience for me!!!!!! More
Very Happy First Time Buyer!!! JT's Kia is amazing!! The staff was awesome and made my first car buying experience a great one!! I walked in with a my ideal car in mind, and my sale JT's Kia is amazing!! The staff was awesome and made my first car buying experience a great one!! I walked in with a my ideal car in mind, and my sales associate made sure that I got into that car. Thanks you JT's Kia!! More
car buying experience Michael Cato is an excellent salesman. He made the deal without being pushy. I told him my bottom line and after conferring we agreed on a price. Good Michael Cato is an excellent salesman. He made the deal without being pushy. I told him my bottom line and after conferring we agreed on a price. Good job Michael More
Felt like I knew everyone all my life. A very friendly atmosphere.They refuse to let you leave without a car regardless of your financial situation. This the only dealer in will do business A very friendly atmosphere.They refuse to let you leave without a car regardless of your financial situation. This the only dealer in will do business with in the future. More
Ease of quality friendly service The service department is friendly, fast and helpful. It is always a pleasure going there. Getting them n the phone, is difficult as they are away fr The service department is friendly, fast and helpful. It is always a pleasure going there. Getting them n the phone, is difficult as they are away from their stations so frequently and in all five of my calls where I left a message to make an appointment they were never answered. I live near by and made my appointment in person twice and that worked well. More
6 months check up i went in for my first 6 months check up,also had a seat belt light flashing.The problem was taken care of alone with my check up. i went in for my first 6 months check up,also had a seat belt light flashing.The problem was taken care of alone with my check up. More