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JTs Kia
Columbia, SC
1,179 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,179 reviews
June 29, 2016
salesperson didn't complete our transaction as promised. The taillight was broken and was promised by sales person it would be in within a day or 2. Fourteen days later I called and the tail light was never The taillight was broken and was promised by sales person it would be in within a day or 2. Fourteen days later I called and the tail light was never ordered. Was told by Manager they would com pick up the car fix the tail light and detail the car and fix the fuse for the cigarette lighters. Only one of the Cig Lighters work. They were going to detail the car and fill it with gas. None of which was done. When I got home the car was over 5,000 mile overdue for an oil change. I will never purchase a car from them again nor recommend them again. More
by Kvh1067$
Employees Worked With
AJ
June 29, 2016
Oil Change My oil change was routine. The service as always was very good. The service technician was very friendly. She asked all of the right questions to see My oil change was routine. The service as always was very good. The service technician was very friendly. She asked all of the right questions to see if I was having any problems with my car. More
by Choskins
Employees Worked With
Unknown
June 28, 2016
HONESTY and INTEGRITY compromised !!!! Went there and asked the price of a OPTIMA 2016, after getting "their price" told the sales manager that there was a TV commercial announcing the same Went there and asked the price of a OPTIMA 2016, after getting "their price" told the sales manager that there was a TV commercial announcing the same car for $19,900 and didn't believed me. Sales manager wasn't willing to negotiate price of vehicle as per TV announcement. TWO days after received an email from the sales person telling me that he saw the TV announcement himself and asked me to come and negotiate the vehicle;.......too late !!!! HONESTY and INTEGRITY should be above anything in the sales department; that's the way you attract and KEEP customers. More
by Angel Seda
Employees Worked With
Unknown; ONE of the Sales Managers
June 22, 2016
Very Professional Service A very hardy and friendly "good morning, how are you today? How may we assist you in any way today. Service was explained and done in a reasonable am A very hardy and friendly "good morning, how are you today? How may we assist you in any way today. Service was explained and done in a reasonable amount of time. And best of all , that hot cup of coffee, I like early morning appointments. Thanks again for "EXCELLENT SERVICE" More
by JAM12
Employees Worked With
Eric
June 21, 2016
Service A part needed to be order for my car. I was told that once it came in someone would call me so I can come in and have it replaced. Never received a ph A part needed to be order for my car. I was told that once it came in someone would call me so I can come in and have it replaced. Never received a phone call. When I call its always from person to another. Scott Elliot parts manager has poor customer service. More
by Stephanie
Employees Worked With
Scott Elliot
June 20, 2016
Great friendly service Everytime! Great job! Friendly people. Great service every time. A pleasure to bring my vehicle in. I never have any doubts about what was done. Any concerns are Great job! Friendly people. Great service every time. A pleasure to bring my vehicle in. I never have any doubts about what was done. Any concerns are addressed promptly, More
by Zoom Zoom
Employees Worked With
Paul Keating
June 13, 2016
very helpful they were very good and nice. they got me in and out very fast. they were very helpful. yes I well go again for service they were very good and nice. they got me in and out very fast. they were very helpful. yes I well go again for service More
by donna faulkner
Employees Worked With
not sure
June 11, 2016
Outstanding JT Kia Dealership JT Kia is an Outstanding Dealership because 1. They help you in anyway to try and get you into the car of your choice 2. They will try and keep your JT Kia is an Outstanding Dealership because 1. They help you in anyway to try and get you into the car of your choice 2. They will try and keep your payments within the budget you request 3. Always are asking how is everything with your New Car 4. In the service department, they are wanting to meet your requests 5. Always so polite and very positive attitude 6. They make sure before you leave that you as their customer is 100% Satisfied 7. They continue to give you updates on what is off on your car with coupons 8. Always calling to see if you are satisfied with your car after a year that you've bought it 9. Makes sure you know what they have done to your car in the service department each visit 10. All 10's on Being an Outstanding Dealership because they Truly care about their customers feelings and what they like in a Kia! I have the Sorento 2016 bought it last year- I am one lucky Lady to be driving in this car today- But with the help of the Saleman I had - He got my payments down as low as he possibly could through 4 banks that would except me! I wouldn't trade the Sorento for anything-It's the perfect SUV for me and my family! If I ever decided to upgrade in the future- I will get the Sorento once again! This car drives Beautifully and is a Charm! Thank you JT Kia for making Your Dealership One Outstanding Opportunity to make me One Happy Lady! Sincerely, Gwen N. Jeffcoat More
by JeffcoatNGwen
Employees Worked With
Eric
June 06, 2016
only been there twice and both times my experience was ok the first time they washed my car and vac it and I said I will be back. the next time waited to long for a oil change and my wipers where not changed the first time they washed my car and vac it and I said I will be back. the next time waited to long for a oil change and my wipers where not changed as requested. More
by deshay1
Employees Worked With
don't remember
