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JTs Kia

Columbia, SC

4.5
1,179 Reviews

190 Greystone Blvd

Columbia, SC

29210

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Showing 1,179 reviews

June 04, 2016

Warm welcome and friendly service My sales rep calls me to see if I am enjoying my car, and keep my oil change and tire rotation appointments love this man More

by Sara Woodard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Cato, Frank, 2 others I didn't get their names
June 01, 2016

Its was good They are great.. The service team is great to work with. They will help you with anything. Chris the sales manager was the best with helping us buy ou More

by Jld8609
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
June 01, 2016

Excellent Service as Always Always get the needed service at the agreed upon time and cost. I've been taking my Sorento to JT's for years, and I've always had great work. More

by dkgrind
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None
May 31, 2016

Great Service Great service, friendly staff. On-time service that you just can't beat. I travel over 40 miles for service. Nice, comfortable, clean waiting area. More

by Dempsey,judy1216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kriper
May 25, 2016

Wonderful, professional I have never had bad service at the dealership or their service department. Very comfortable waiting area. I don't dread taking our vehicle for oil c More

by Foggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
One day I'll remember :(
May 12, 2016

"Great customer service" Since I purchased my vehicle, I've had wonderful service at JT'S Kia on Killian Rd. I mostly come in for oil changes, and the desk clerk is always so More

by jobfind123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Catoe, Customer service clerk(both)
May 13, 2016 -

JTs Kia responded

Thank you for the great service review. We're pleased to hear you've had great service and recommend us. We look forward to continuing to service your car. JT Kia.

May 06, 2016

Crappy Service My husband and I were looking to trade in our car for something different and had saved up a considerable amount for a down payment on top of our trad More

by MustangGurl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
May 11, 2016 -

JTs Kia responded

Mustang Gurl, thank you for your feedback and alerting us to your service concern. The behavior you described does not align with our team's values, and we sincerely apologize. We work to make improvements each time a customer provides us a review and feedback. Thank you, JT Kia.

May 06, 2016

Oil change Would highly recommend JT kia of Killian rd. Customer service was wonderful. I went for an oil change and the service guy at the desk was very attenti More

by Shan123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
May 09, 2016 -

JTs Kia responded

Thank you for the great five star review of our service. We're delighted your service experience was "wonderful" and we look forward to serving you again.

May 06, 2016

Wonderful purchase experience. We were met by Zack when we arrived at JT's. He was a very polite and helpful. We explained the type of car e wanted and he brought us a Soul. It was More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack and Frank
May 09, 2016 -

JTs Kia responded

Bob, congratulations on your Kia Soul! Thank you for the great review. We're delighted to see you received great service and found a vehicle that fit your needs. We look forward to serving you again.

May 06, 2016

Good Service and Very Professional I enjoy the convenience of online appointments and they take you to your job AND pick you back up too! The waiting area is clean and always has great More

by Cheryl
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
There was a young lady that assisted me and a gentleman that drove me to work. Very courteous!
May 09, 2016 -

JTs Kia responded

Cheryl, thank you for your review and allowing us to serve you. We're delighted to see you had a great service experience and we appreciate you and look forward to serving you again.

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