JTs Kia

Crappy Service My husband and I were looking to trade in our car for something different and had saved up a considerable amount for a down payment on top of our trad My husband and I were looking to trade in our car for something different and had saved up a considerable amount for a down payment on top of our trade in, which we knew we were upside down in. I had gotten approved at 2 other dealerships for a car we were interested in but my husband and I wanted to shop around a little more before making a final decision. I had spoken to a nice gentleman over there at Kia on the phone who had talked me into driving the 50 min over there so we could look into the Optimas that we had an interest in. After starting the paperwork and spending well over an hour over there WITHOUT looking at the cars, he came back to his work station only to tell me that we couldn't be approved and he wasn't able to help us but seemed happy to tell me why he couldn't approve us, which ended up being an error on our credit report. When I told him it was an error and we were already approved elsewhere, his next statement really ticked me off when he said, "Well, you should go over there than!" Very unprofessional! Needless to say we will NEVER go back to JT's Kia EVER again! More

Oil change Would highly recommend JT kia of Killian rd. Customer service was wonderful. I went for an oil change and the service guy at the desk was very attenti Would highly recommend JT kia of Killian rd. Customer service was wonderful. I went for an oil change and the service guy at the desk was very attentive to customers More

Great treatment by all I took my vehicle in for its first oil change. I asked about tire rotation and was told it was included. I was amazed. The service center gentleman wa I took my vehicle in for its first oil change. I asked about tire rotation and was told it was included. I was amazed. The service center gentleman was very kind and told me a car wash was also included. I told him not to bother due to all the pollen, but they did it anyhow. The time was longer than quick oil change places, but it was well worth the wait, and the estimated time was spot on. I will be back for the next service and highly recommend them. More

Great Customer Service It is easy to make an appointment for service. The time allotted is always honored and the amount ok f time given for particular service is accurate. It is easy to make an appointment for service. The time allotted is always honored and the amount ok f time given for particular service is accurate. The follow up calls, surveys, etc. are greatly appreciated. More

Excellent Experience After doing extensive research, we decided to look at a Sorento. This was the most pleasant car purchase we've made. Corey, our sales rep, did not pre After doing extensive research, we decided to look at a Sorento. This was the most pleasant car purchase we've made. Corey, our sales rep, did not pressure us in any way. He asked what we wanted and what we wanted to pay and proceeded from there. We puchased a Sorento and have been very pleased with the quality of the car and Corey's follow up after the sale to ensure that we are satisfied. More

Great Customer Service The employees were great at the service desk, but the technical personnel needs to improve. I had my scheduled oil changed and tire plugged . It took The employees were great at the service desk, but the technical personnel needs to improve. I had my scheduled oil changed and tire plugged . It took extremely longer to get my car back. Supposedly there were complimentary car wash and vacuum. However, I had already vacuum the car on my own. The car wash looked horrible. I know it was free, but the workers should have pride in their work. Also, my radio station was turned to a different station. The workers shouldn't be plundering through my car! More

I love JTs KIA❤️ This was my first time buying a car and I must say it is a wonderful experience. From the time I arrived till I left the staff there was nothing but a This was my first time buying a car and I must say it is a wonderful experience. From the time I arrived till I left the staff there was nothing but amazing. You won't regret it. More

Great buying and service experiences! From the time I arrived to purchase my vehicle from Mr. King, I have experience nothing but professionals! Everyone from sales, service, parts, and th From the time I arrived to purchase my vehicle from Mr. King, I have experience nothing but professionals! Everyone from sales, service, parts, and the shuttle service have been great! More

Leasing a new Soul I had a great and wonderful experience. Connor was a great salesman. He was help and knowable. The financial person was efficient and very experienced I had a great and wonderful experience. Connor was a great salesman. He was help and knowable. The financial person was efficient and very experienced. More

Makin' it right! I recently made an appointment to have my oil changed in JT's service area. I did not know that the date I chose was a day that there was a huge sale I recently made an appointment to have my oil changed in JT's service area. I did not know that the date I chose was a day that there was a huge sales event going on. Because of the event, it took much longer for my car to be serviced than I expected. The service representative was very apologetic about the wait and did not charge me for the inconvenience as well as say that my next oil change would be free as well. It was very much appreciated. More