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JTs Kia
Columbia, SC
1,181 Reviews
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January 05, 2016
Second time Service I originally brought my Optima in for condensation in the drivers side tail light (the car was bought new 9 months ago). After requesting the car to b I originally brought my Optima in for condensation in the drivers side tail light (the car was bought new 9 months ago). After requesting the car to be detailed along with the repair, I received the car back looking absolutely horrible with it looking as bad as it did before going in. A few days later, the condensation came back. I called them to let them know and they assured me they would do another detail and correct the problem. As I arrived at work, a service man was there to pick up my car. I informed him that I had to have the car back no later than noon as I had work appointments. At noon, no car so I called and his exact words were "let me get off my butt and go see if they are done", a little unprofessional in my opinion, but whatever. He came back on the phone and said it wasn't ready, but he assured me my car would be back at the office by 2. I rearranged my appointments to 3 just to be sure. At 1:59, this same service man calls me and says it is still not ready. Really? 1 minute til and I am just getting the call. I told him I needed a car, so he brought me his and I told him I was going on 2 appointments and he again assured me it would be ready in 15 minutes. I went on my work appointments, went to the dealership an hour later and guess what, MY CAR STILL WAS NOT READY! So as I demand my car in whatever order it was in, Frank proceeded to try and calm me down. Not only had I pushed my entire schedule back and missed a few appointments, here it was 4:30 on a Friday and I was just getting my car back. While I understand things come up, in no way, shape, or form should this employee have kept telling me different times it would be ready, when in all actuality, he didn't have a clue. The ONLY reason I will return for service will be because of Frank. He apologized and tried to assure me that I will be taken care of. I will see if third times a charm. More
by amandabr
Employees Worked With
Frank, and a man that I will omit his name because he seems to love his job too much
December 13, 2015
Awesome Sauce I must say, this was my 2nd & final stop. After totally losing my suv in a deer incident, I was in desperate need of a vehicle. (5 days of rental & t I must say, this was my 2nd & final stop. After totally losing my suv in a deer incident, I was in desperate need of a vehicle. (5 days of rental & to find a vehicle) I have two young daughters & I truly believed another suv is what I needed. Upon arrival I was greeted with a smile by Paul P. He was compassionate, personable, & understanding. He listened to my wants, entertained my girls & keep me updated with the buying process. Less than 2 hours later, I'm driving away in my brand new 22 miles on the dash, 2016 Kia Forte.. I'm extremely happy I visited JT'S Kia on that Saturday. More
by vrichburg+2
Employees Worked With
Paul P (sales), Herbert K. (Finance)
November 09, 2015
hands down best buying experience I've ever had My wife and I are very very happy and surprised at how low-stress the process was. we bought our dream vehicle, had top notch service the after the s My wife and I are very very happy and surprised at how low-stress the process was. we bought our dream vehicle, had top notch service the after the sale followup and extra service means we'll now look to do all our vehicle purchases here. More
by tonyinsc
Employees Worked With
AJ (sales person), Brian (sales manager)
October 23, 2015
Service with a smile and great concern for my needs I had a tire blow out a couple of weeks ago on my new Kia and everyone at work was telling me I would have to replace the tire myself etc, etc,..... I had a tire blow out a couple of weeks ago on my new Kia and everyone at work was telling me I would have to replace the tire myself etc, etc,..... After coming in and speaking to the Service Manager, he assured me he would get in touch with the tire company to access the tire and ( try) to get it replaced. Within 24 hours a call was already on my voice mail at work that I can come and pick up my car with my new tire. I can only say I keep having these "Kia Experiences" Thank you Services Department you rock!! More
by slim1957!
Employees Worked With
Carolyn Williams, Sonya McCoy
October 17, 2015
Awesome service! We were in the market for a new car and decided to give JTs KIA a try. I had already decided on buying a KIA, just not the dealer. We were treated so We were in the market for a new car and decided to give JTs KIA a try. I had already decided on buying a KIA, just not the dealer. We were treated so well at JTs that we wound up buying the car the same day we visited. I would definitely recommend JTs Kia to anyone who is looking for an outstanding dealership. Great people who treat you with respect! More
by Rcarljohnson
Employees Worked With
Michael Cato
October 04, 2015
Service My car that I have I total losses it in a wreck. My husband and I went shopping for a car and asked me what do I want but at the time I really didn't My car that I have I total losses it in a wreck. My husband and I went shopping for a car and asked me what do I want but at the time I really didn't know. Jt Kia were my first choice and bought a Kia Optima and that was a very great choice. I will tell anybody if they want to buy a Kia let Jt Kia be the place because the staff and the service are very friendless and Bryan are a very great person and he make the service on your car are right for you. I'm very proud of my Kia. I love everybody at Jt Kia and keep the good work up More
by tazt58
Employees Worked With
All of them
October 01, 2015
Very favorable experience My wife and I went shopping for a new vehicle for our son. Our sales person was Anthony Morrell, who was extremely helpful from the time we got to th My wife and I went shopping for a new vehicle for our son. Our sales person was Anthony Morrell, who was extremely helpful from the time we got to the lot. Normally I don't like the sales person immediately approaching as soon as I start looking. However, there was something different about him and his approach. He was very knowledgeable of the vehicles and most of all extremely patient. I must say he worked very hard to make the sale and met all of our expectations as best as he could. It is a very casual and friendly atmosphere which is a great reflection on their management staff. I would recommend anyone considering buying a Kia to check out JTs Kia first. If the experience is anything like ours, you will be pleased in the end. More
by DEP63
Employees Worked With
Anthony Morrell,
September 19, 2015
A good experience on the purchase of our 2nd 2015 Kia Soul. We had taken in our black 2012 Kia Soul for some service work. We then got into talking to our favorite salesman who told us that he was moving to Jac We had taken in our black 2012 Kia Soul for some service work. We then got into talking to our favorite salesman who told us that he was moving to Jacksonville, FL and that that day was his last at JT's Kia. We then asked to see and test drive a Black 2015 Kia Soul with a backup camera. There was an offer for a cruise to the Bahamas out of Charleston SC. We were not interested in the cruise, so they deducted the cost from the purchase price of the car which caused the payments to be close to what we were paying on the 2012. We are pleased with the car. We also have a 2015 Silver Kia Soul. More
by chuck1954
Employees Worked With
Christian Ethan Ligh
September 16, 2015
Great experience My salesperson, Anthony Morrell was excellent! He was very knowledgeable about the vehicles and the whole process. He called several times after my My salesperson, Anthony Morrell was excellent! He was very knowledgeable about the vehicles and the whole process. He called several times after my purchase to make sure I was satisfied with my car. I was also pleased with the quick turn around for servicing my car. The service department told me it would be two days, however called me back in less than 24 hours. More
by Mmaultsby
Employees Worked With
Anthony Morrell
September 14, 2015
Great The service and the respect from all of the employees that are employed at JTS went beyond the norm. Just not saying this if were not true. The service and the respect from all of the employees that are employed at JTS went beyond the norm. Just not saying this if were not true. More
by gaston1!
Employees Worked With
James
