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JTs Kia

Columbia, SC

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1,181 Reviews

190 Greystone Blvd

Columbia, SC

29210

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Showing 1,181 reviews

July 30, 2015

Lackluster Sales Experience; Good Service Dept My first experience purchasing a car was at this dealership and the Sales person who handled the process was unenthusiastic, rushed and created an exp More

by NortheasternColumbian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember names of salesperson (a reflection of the how poor his service was)
Aug 11, 2015 -

JTs Kia responded

Hello-- I want to apologize for your recent experience with us. I would be happy to speak with you further on the visit you mentioned and see if there's anything we can do to make your future visits more pleasant with us. I am sorry if we did not provide our best customer service to you, and I hope to hear from you soon. Thank you, Jeff Serio (General Manager) (803) 509-5555

July 26, 2015

Great Service My husband and I came to the dealership just to look and upgraded to a 2015 KIA Cadenza. The car I wanted was not on the lot but when it was found, Mi More

by TVicars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cato
July 26, 2015

Love JT's Kia! We purchased our 2013 Optima EX from them and then, when they contacted us about upgrading to a 2015, they were true to their word and paid off the 20 More

by RQuackSr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Brown
July 24, 2015

Standard oil change and service This is second service visit for our car. Very good service, technicians very proficient and everything went well and finished in reasonable amount o More

by katherine.owens.12
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service technician
July 18, 2015

First oil change The experience was great I didn't call ahead to make an appointment but when I got there services speedy and really nice enjoy the experience. More

by Stafonej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember name
July 15, 2015

Speedy resolution of issue After taking the service man on a ride he could hear the noise in the tire of the brand new Sorento I purchased. Once heard the service man removed th More

by Remy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service man, Service Manager
July 14, 2015

Standard oil change They were efficient and courteous when taking care of my vehicle. My car was clean and well taken care of. The technicians and staff were very helpful More

by Ras5157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember
July 12, 2015

Car for my daughter Excellent salesman. No pressure. Great deal on a used vehicle and would have let us drive everything on the property if we wanted. Nick was great to w More

by GeneC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
July 05, 2015

JT Kia Great sales personnel and fast competent service department. The sales personnel worked with me to get a deal that I was comfortable with. The service More

by Louisesmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember his name.
July 02, 2015

Great job! JT's Kia service are always professional and efficient. A pleasant experience every time I have my car serviced .Always in and out on time. More

by boot48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't know
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