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JTs Kia
Columbia, SC
1,181 Reviews
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July 02, 2015
Don't trust dealer promotions Started out good when we purchased a new Optima over Memorial Day. We were offered a 42 inch TV if we bought the car. After signing the paperwork we a Started out good when we purchased a new Optima over Memorial Day. We were offered a 42 inch TV if we bought the car. After signing the paperwork we asked our Salesman if they would put the TV in the car when they brought it to the front to take home (because I was a little concerned when they did not put the TV on the paperwork) but I had assumed we would get it that day. We were told we would be put on a list and they get trucks once a month with the TV's and would call us when it came. Three weeks later we never heard from them. When I called to ask about the TV I was told they had no record of us to as getting one but would look into it and call me back. They never called back. I left 4 messages for our salesman and not one call was returned. My husband finally went to the dealership because they were not returning my calls and he was told because we were given a good deal on the car we would not be getting a TV and our salesman should have never offered us one. Needless to say I am very unhappy... Not because we need a TV that probably isn't worth a whole lot in the first place, but because I feel like we were not treated fairly and not given what was promised to us when we made the deal on the car. This is certainly not "good business" and I will not recommend this dealership to anyone after this experience. My friend bought a KIA Soul a week ago and I told her to go to Galeana instead. Too bad that $400 TV lost them a $15,000 car sale. I would be cautious of any "promotions" at this dealership and get everything in writing. Very disappointed. More
by Mckenna123
Employees Worked With
AJ
June 29, 2015
Great deals, great service! The people @ Kia on Killian Rd in NE Columbia have given me nothing but the best service and advice! Expect nothing but the best here! WTG JT's Kia! The people @ Kia on Killian Rd in NE Columbia have given me nothing but the best service and advice! Expect nothing but the best here! WTG JT's Kia! More
by KiaFan1973
Employees Worked With
Really, bad, with, names
June 29, 2015
great job I really appreciated the warm friendly experience I had at your dealership they made me welcome and special, thank you.you really gave me the VIP tre I really appreciated the warm friendly experience I had at your dealership they made me welcome and special, thank you.you really gave me the VIP treatment. More
by rmclurkin123
Employees Worked With
everyone was kind and courteous and made me feel very special and welcome at your dealership
June 25, 2015
First oil change I showed up for my first oil change and first experience with the service department. I was meet with very friendly staff and was told it would take I showed up for my first oil change and first experience with the service department. I was meet with very friendly staff and was told it would take 2.5 hours. It was well under that and I was on my way with a nice clean vehicle inside and out. Even my coworker that was with me was impressed! More
by Kendra
Employees Worked With
I can't remember names.
June 25, 2015
Second Service My vehicle appointment was easy to schedule. When I arrive I was greeted in a respectable manner and service was performed in a Professional and time My vehicle appointment was easy to schedule. When I arrive I was greeted in a respectable manner and service was performed in a Professional and timely manner. More
by Joe Hagans
Employees Worked With
Bryan Elledge
June 22, 2015
Professional and caring I've only had to visit for an oil change and to fix one of my tires that was punctured by piece of metal. Both times were quick visits. They kept me I've only had to visit for an oil change and to fix one of my tires that was punctured by piece of metal. Both times were quick visits. They kept me informedofwhat they were doing. They have a comfortable waiting area too. More
by Foggy
Employees Worked With
Chris Blakely
June 21, 2015
Staff and atmosphere JT Kia has a very professional, respectable, courteous and helpful staff. I would recommend this dealership to anyone who is looking to purchase a car JT Kia has a very professional, respectable, courteous and helpful staff. I would recommend this dealership to anyone who is looking to purchase a car without getting hassled. More
by KMyers48
Employees Worked With
I can't remember his name
June 18, 2015
buying a new soul just bought a 2015 soul a few weeks ago,love the soul.do not understand why the luggage rack on top sounds like a hurricane going down the road.do the just bought a 2015 soul a few weeks ago,love the soul.do not understand why the luggage rack on top sounds like a hurricane going down the road.do they not test these before sale??I like the look but sounds awfull.asked salesman about it and was told to take them off.other than that , great car , great service.I asked them to put a trailer hitch on for me,no problem. More
by plumbnuts
Employees Worked With
paul
June 16, 2015
Excellent customer service committed to the customer THEY HAD ME IN A NEW CAR IN 2:30 HRS FLAT. AWESOME DEALERSHIP! They really work hard to give you the ca customer service committed to the customer THEY HAD ME IN A NEW CAR IN 2:30 HRS FLAT. AWESOME DEALERSHIP! They really work hard to give you the car for the price you want. More
by Marion Jacobs
Employees Worked With
Matt
June 12, 2015
Very Pleased Although we hit a snag with our van I was glad it happen at the beginning, they settled it right away in a proffessional manner. Great customer servi Although we hit a snag with our van I was glad it happen at the beginning, they settled it right away in a proffessional manner. Great customer service, and very family friendly.... More
by TheBlendedBunch
Employees Worked With
Calvin, and the young man in repair.
