Jack Chevrolet

Customer service is great…. Had a appointment, they kept me informed on the process, and completed the service in a prompt manner… Had a appointment, they kept me informed on the process, and completed the service in a prompt manner… More

Everyone at Jack was great. I got the best deal offered anywhere. Dejan was beyond helpful and the finance department got me in and out of there in no time. I love my new truck I got the best deal offered anywhere. Dejan was beyond helpful and the finance department got me in and out of there in no time. I love my new truck. Thank you! More

I had the best customer service I’ve ever had. I will only go to a Jack Chevrolet for my service and sales needs. I will only go to a Jack Chevrolet for my service and sales needs. More

Great experience. Kayleigh was very knowledgeable and never mad us feel rushed. We will be recommending her to our friends! Kayleigh was very knowledgeable and never mad us feel rushed. We will be recommending her to our friends! More

Great service! Technician found a few points of concern and brought them up to me with a variety of options to take care of issues. Very much appreciated. Technician found a few points of concern and brought them up to me with a variety of options to take care of issues. Very much appreciated. More

Quick done before my appointment time. Shuttle was early to pick me up. No other dealerships local had appointments Shuttle was early to pick me up. No other dealerships local had appointments More

I would like a repair estimate. The waiting room is nice and close to service and staff were friendly The waiting room is nice and close to service and staff were friendly More

It was a great experience purchasing my 2022 Chevrolet Silverado high country. Process was easy and everyone was super nice and answered all my questions! Silverado high country. Process was easy and everyone was super nice and answered all my questions! More

I have always had good experiences at Jack Chevy until my service appointment 10/6. When I arrived for my service appointment 3 employees were discussing a corn hole game and drinking. This conversation didn service appointment 10/6. When I arrived for my service appointment 3 employees were discussing a corn hole game and drinking. This conversation didn’t stop during check in process. When Tylor went over the prices they were different from what I remembered when I schedule the appointment. At first I accepted the prices because I thought I made a mistake. It took a few minutes for my adhd brain to process everything. I went back online to check the prices and they were the same from when I scheduled. Examples: tire rotation/balance $69.95 and Tylor said it’s $90. Alignment $119.95 and Tylor said $140. I was also quoted $100 for oil change. Tylor said this was because they didn’t have the stuff there and would need to outsource it. I have never paid more than $55-60 at Prompto. My car also has a rattling noise and I was quoted $170 just to find out what that noise was. I did text Tylor to let him know I had a few questions. When Tylor met me in the waiting area he seemed very annoyed. I asked about the prices. Tylor said the prices online were wrong and that is why he went over them with me. But I honestly felt uncomfortable with the conversation the employees were having during the check in process. It was awkward. And it took me a couple minutes to realize that I couldn’t afford to do everything. Also train your staff better. Some people don’t know how long each service will take. My appointment was at 8:30 and stupid me, I thought maybe 2-2 1/2 hours. But Tylor was rude when he said I would be there “well past noon” , like I should have known. He said next time I should just drop my car off. I live an hour away and its just not possible for me to drop off my car and come back. So I decided to just take my car and leave. I won’t be back to Jack Chevy and I know that doesn’t mean much. BUT… Jack Chevy DO BETTER! Fixed your prices online because I am not the only person on a budget. And maybe give an estimated time frame for services. Train your staff to have better customer service skills. I honestly felt like I was bothering your staff. More

Great service while purchasing my 2019 Nissan Murano. Would recommend anyone to go through jack chevrolet Would recommend anyone to go through jack chevrolet More