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Jack Chrysler Dodge Jeep RAM
Saco, ME
663 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 663 reviews
March 29, 2026
Timothy my service advisor has been very professional, knowledgeable and on time. Most importantly I truly love going to this Jeep dealership is the honesty and great service in everyway! Thank you and s knowledgeable and on time. Most importantly I truly love going to this Jeep dealership is the honesty and great service in everyway! Thank you and see you at my next service team! More
by Niko
Employees Worked With
TIMOTHY PAQUETTE - Service Department
March 08, 2026
Dealer service department was super responsive in fixing a warranty issue promptly and.in assisting in getting the car back to us - thanks! a warranty issue promptly and.in assisting in getting the car back to us - thanks! More
by eric.hagman
Employees Worked With
John in service , Anthony Fuller
May 30, 2025
A truly great purchase experience, excellent communication and service in a timely manner. Dealer info was complete and accurate on the vehicle I bought. My salesperson,Tenaj Ormsby, was very pr communication and service in a timely manner. Dealer info was complete and accurate on the vehicle I bought. My salesperson,Tenaj Ormsby, was very professional, friendly, and competent. She made my purchase easy and fun. More
by patyoung167
Employees Worked With
Tenaj Ormsby, Kevin Petty
May 20, 2025
I had shopped on line and found what I had wanted immediately when I arrived. Mark greeted me almost immediately. The side bars that I wanted & car was detailed as well. I had scheduled a time to clo immediately when I arrived. Mark greeted me almost immediately. The side bars that I wanted & car was detailed as well. I had scheduled a time to close the deal for the next morning. I even met the service manager at pick up time. This is my first wrangler and everything was explained in what to expect. Thank you Mark & everyone who made my buying experience wonderful at Jack. More
by Tenley Prince
Employees Worked With
Mark Itzkowitz
April 15, 2025
Prompt response to my request for service. Service appointment on time. Waited in comfortable customer area. Service completed within time estimated. No complaints. Will be happy to return for Service appointment on time. Waited in comfortable customer area. Service completed within time estimated. No complaints. Will be happy to return for future service. More
by sonochief
Employees Worked With
service desk personnel
January 30, 2025
I spent multiple days on the phone with one of their sales associates. I was sent videos of a truck while it was still dirty. I had to call out a massive dent in the front bumper that was not mentioned sales associates. I was sent videos of a truck while it was still dirty. I had to call out a massive dent in the front bumper that was not mentioned when I asked about damage, we were able to make a deal by taking some money off of the price for this one issue. I showed up to pick up the vehicle and it looked like it had just been through a demo Derby then parked at a driving range. There was no reference to this damage through other discussions with sales associate. When I voiced my concern about this. They lead me on that they may be able to make a deal on another vehicle, mind you I had just driven two hours with little kids and had taken time off from work. I test drove this vehicle under the premise that they would need to adjust the price to match the deal we had made on the other truck, which they lead on would be a possibility. When I sat down, they brought in the Sales Manager, who then said they would not budge a cent on the $4000 more expensive truck and that I should’ve known through their phone video about all of the dents and scratches and busted rear bumper that were not disclosed when I asked. This place is terrible. They have zero customer service, they lie, cheat and steal. The Sales Manager decided to then call me after the fact, he had cherry picked phone calls with the sales person, he tried to say that I was not being honest, when he did not see all of the calls. He wasn’t trying to make a sale, it apologize, this place just likes to try to be right when they couldn’t be more wrong. Stay Away! More
by rcoltey91
Employees Worked With
Aaron
January 24, 2025
Beware stay away. All screw up’s there. They suck but blame you for there stupid people that work there All screw up’s there. They suck but blame you for there stupid people that work there More
by Brian
Employees Worked With
Aaron McGuire , Christian Gannett, Kyle Collins, Andy Hatfield, Chandler Chase, Fred Mcclelland, Ashley Poirier
