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Jack Chrysler Dodge Jeep RAM

Saco, ME

4.2
660 Reviews

824 Portland Road, Route 1

Saco, ME

04072

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Showing 660 reviews

October 17, 2021

Domenic in the service department was very accommodating after an unforeseen delay on my way to my appointment caused me to be late. He worked on the scheduling and the team got my car in and out of the ser More

by JeepOnExploring
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domenic
Oct 17, 2021 -

Jack Chrysler Dodge Jeep RAM responded

Thanks for supporting Prime Chrysler Dodge Jeep Ram! It is always great to see that our team continues to wow our valued guests and keep them coming back to us!

October 14, 2021

Poor customer service over charged and no return call after numerous calls . do not have any service done here. More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jon, Dominic
Oct 14, 2021 -

Jack Chrysler Dodge Jeep RAM responded

Chris, I would like to apologize for your experience. Our goal is to offer competitive pricing, and if you feel you were overcharged I would like to clear things up and ensure that there wasn't a miscommunication on our end. Customer service is our priority and it is disappointing that you have had trouble reaching our team. I will be unable to find your contact information without a last name, so please give me a call directly at your convenience. Thank you, Carl Zammuto - Service Manager - (207) 423-8991

October 06, 2021

They were very interested in my issues and fixed everything quickly and within the quote More

by brian2416
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandler Chase
Oct 07, 2021 -

Jack Chrysler Dodge Jeep RAM responded

We're glad to hear we met your expectations, Brian! We're grateful that you've supported Prime Chrysler Dodge Jeep Ram with this positive review and look forward to your next visit!

September 18, 2021

Prompt service The staff were very friendly and helpful Prompt service The staff were very friendly and helpful Clean and comfortable waiting area Thanks More

by .
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domenic
Sep 20, 2021 -

Jack Chrysler Dodge Jeep RAM responded

We strive to make the service experience positive and convenient for our guests and it is gratifying that we did just that! Thank you for choosing Prime Chrysler Dodge Jeep Ram and for sharing your kind feedback. Drive safely!

September 09, 2021

Communication was awesome. Waiting area comfortable and service was second to none Joe devoe was especially accommodating and professional the minutes I walked in the dealership More

by Carguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon devoe
Sep 09, 2021 -

Jack Chrysler Dodge Jeep RAM responded

Communicative, accommodating, and professional service are our top priorities at Prime Chrysler Dodge Jeep Ram! We'll be sure to share with Joe how much you appreciated his care and we hope Joe and the team will get the chance to assist you with your service needs again soon!

August 13, 2021

Domenic Cerminara in the service department is excellent. We were travel thru Maine and had an issue with our Jeep Wrangler. We called and spoke to Domenic. He said to bring it in and he would set an appoi More

by Atkinson309
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domenic Cerminara
Aug 13, 2021 -

Jack Chrysler Dodge Jeep RAM responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a seamless service experience working with Domenic and the Prime Chrysler Dodge Jeep Ram team. Drive safely in your Jeep Wrangler, and we hope to see you back again down the road!

July 27, 2021

Do yourself a favor & shop someplace else.The sales Do yourself a favor & shop someplace else. The sales person we worked with was okay. He was friendly but not entirely competent. We tried 2 buy our More

by KR
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keith
Jul 28, 2021 -

Jack Chrysler Dodge Jeep RAM responded

I'm very sorry to hear we fell short of providing the exceptional vehicle-buying experience we strive for, and I apologize for the inconvenience with your battery issue. I will make a note of the points you've raised here and discuss them with my team, as we constantly strive to improve our practices and procedures for our guests. I also invite you to give me a call directly, so we can talk through this together. I will look for your contact details, but I don't think I'll be able to locate them from this review. Thank you, Christian Gannett - General Manager - 1978-375-1819

June 30, 2021

The dealership was very clean and the employees were friendly More

by Jconley1088
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily , Kevin Petty , James Dee
Jun 30, 2021 -

Jack Chrysler Dodge Jeep RAM responded

Thank you for leaving Prime Chrysler Dodge Jeep Ram a review! We're glad you enjoyed our team and facilities, and we hope to see you back again soon!

June 22, 2021

These guys were very difficult to deal with, and not very responsive with online inquiries. It took several days and multiple inquiries before I even received so much as an email back. More

by Jeep
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Dee
April 22, 2021

Exceptional service and professionalism. They sent reminders for the appointment and were right on time. We didn’t have to wait long. The price was excellent. More

by ckloth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandler Chase, Ashley Poirier
Apr 22, 2021 -

Jack Chrysler Dodge Jeep RAM responded

There is nothing better than hearing from a happy customer! Thank you for choosing Prime Chrysler Dodge Jeep Ram for your service needs. We hope to see you again!

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