Jack Chrysler Dodge Jeep RAM

had an oil change done, i was charged over $100. 00,i questioned the service writer he said that was the price, no other pricing. Went on line to check pricing, the listed price was $49.95. The wri 00,i questioned the service writer he said that was the price, no other pricing. Went on line to check pricing, the listed price was $49.95. The writer would not correct my bill. Said to call back the next day. More

The service department is terrible and really is in dire need of some customer service training. I scheduled an appointment for my truck tires to be replaced a month in advance and was notified an hour int need of some customer service training. I scheduled an appointment for my truck tires to be replaced a month in advance and was notified an hour into my appointment that they only had two tires! I was completely baffled as to why I wasn't notified before I took the afternoon off from work, drove a half hour to the dealership and then waited another hour and nothing was done! No apology or anything. I received a follow up phone call from John but he was ineffective in helping me get back in to get the new tires. I ended up going to Town Fair Tire with free tire rotations, free tire repair and under an hour wait time (compared to Dodge's 4 hour wait time!) for the same price. Stay away! More

Very professional and prompt to meet my needs and wants! I would definitely recommend. Sales, sales manager, and finance department were wonderful. I would definitely recommend. Sales, sales manager, and finance department were wonderful. More

Had a 8:30 app. , was there a little early and they took the car in at 8:20, did an inspection for a possible oil leak on RH head gasket, had it back by 9:15 with a p , was there a little early and they took the car in at 8:20, did an inspection for a possible oil leak on RH head gasket, had it back by 9:15 with a printout of what they found. Was very satisfied with service department. More

Was told my Jeep that was in there for a so my back up camera would work and had the be put on the scanner to reconfigure. I was told it needed to be looked at and have a diagnostic done on it to see if t camera would work and had the be put on the scanner to reconfigure. I was told it needed to be looked at and have a diagnostic done on it to see if the camera would work with the radio. No suggestions on who they recommend to do it as I take it they don’t do it. More

Professional and friendly dealership, comfortable clean waiting area, have confidence in servicing my car properly. waiting area, have confidence in servicing my car properly. More