Jack Chrysler Dodge Jeep RAM

Had what I wanted We are very pleased with the salesman and dealership. We've purchased 3 vehicles from them and will definitely buy there again. Totally satisfied - Th We are very pleased with the salesman and dealership. We've purchased 3 vehicles from them and will definitely buy there again. Totally satisfied - Thanks Michael! More

Vincent knows his cars, detail oriented, and fun Vincent came over to help us, he was friendly, curtious, and smiling. I told him what my needs were and put me into that perfect car for me. While w Vincent came over to help us, he was friendly, curtious, and smiling. I told him what my needs were and put me into that perfect car for me. While we waited for financing, Vincent kept us occupied and made sure we had water and what ever we needed. His pleasent demeaner and really listening to the customer is a great asset. Had a great time buying a car. More

Easy, no hassle and to the point This was the best car buying exercise car I've ever exerpeinced. Vincent was quick and very responsive. Two thumbs up for Southern Maine Chrysler Dodg This was the best car buying exercise car I've ever exerpeinced. Vincent was quick and very responsive. Two thumbs up for Southern Maine Chrysler Dodge and Jeep! More

Outstanding Assistance Purchasing a vehicle from Southern Maine Motors was smooth sailing! I walked into the dealership not knowing what would come of it and left more then Purchasing a vehicle from Southern Maine Motors was smooth sailing! I walked into the dealership not knowing what would come of it and left more then pleased. Louis was absolutely awesome throughout the entire process. His upbeat and positive attitude made it all seem like a walk in the park. Couldn't be happier with my 2014 Jeep Cherokee! Would absolutely recommend this dealership and Louis. More

Outstanding Assistance without the peessure Last night Mike worked with us against the odds in an effort to get me into a great car. His low pressure, relaxed attitude was great and welcoming w Last night Mike worked with us against the odds in an effort to get me into a great car. His low pressure, relaxed attitude was great and welcoming without the over bearing feeling of many other dealers. When an unexpected problem arose his sincere efforts were very clear. When we get the chance I'm sure we will be back. More

Outstanding experience I am a long time customer of Southern Maine Motors, having bought now 5 vehicles from them. I am always impressed with this neighborhood dealer, that I am a long time customer of Southern Maine Motors, having bought now 5 vehicles from them. I am always impressed with this neighborhood dealer, that's why I continue to go back. Shout out to Jack Dowd for making this process run smooth. My son loves his new vehicle! More

Outstanding My husband and I walked into the dealership today with our credit not being at its best. The sales team worked hard to get us in the vehicle we wanted My husband and I walked into the dealership today with our credit not being at its best. The sales team worked hard to get us in the vehicle we wanted and today we are the proud new owners of a 2014 dodge. Wonderful experience. Thank you so much for a wonderful experience. More

Good Price, No Service or Support Really a very mixed bag buying my new Jeep here in Feb 2017. Pro: - Price. Honored the TrueCar price without a hassle at all. - Sales: Louis wa Really a very mixed bag buying my new Jeep here in Feb 2017. Pro: - Price. Honored the TrueCar price without a hassle at all. - Sales: Louis was very knowledgeable and straightforward to deal with. Knew a lot about the Jeep and was interested in making sure we got the exact one that was right for me. Con: - Insulting lowball offer on my trade. Luckily I had taken it to CarMax and had a buy quote in hand and knew what the car was worth. Once I showed that to them their offer suddenly came up $3,000. This is called trying to steal the trade. - They marked up the interest rate I was given by 2%. I didn't care since I paid off the loan anyway before the first payment was due but watch out for this. They will prepare the paperwork without telling you the rate. Literally the rate on the bank's website was 2% lower than what they gave me and have tier 1 credit. Oh, and it took over an hour after I agreed to the deal before I even got in to sign paperwork. - The vehicle prep process literally did not happen. When I got home I found there was NO cap on the brake fluid and that the engine cover had acorns on it! There was no way anyone even opened the hood before delivery. I had also asked for a small hood scratch to be buffed. They said it was done and a new inflection sticker put on. Neither was done. My fault for not inspecting better but it was night and raining. Water is the brake system was dangerous. They did NO prep! - I too the Jeep back on Monday and made them flush the brake fluid and replace the cap at no cost. I had the scratch professionally removed myself. No apology given or concern shown. - Although the dealership was told about the delivery fiasco they have never contacted me to at least apologize. In fact, there has literally been no contact from them at all after I was handed the keys. It's been a month. Summary: Good pricing through TrueCar. They will lowball your trade severely and markup your interest rate. Expect no prep of the car or after sales follow-up or support at all! No way I go here for service in the future. Be careful. More

Buying used Go there if you don't mind them trying to screw you on your trade.... their low ball offers are ridiculous and insulting , not My way of doing busine Go there if you don't mind them trying to screw you on your trade.... their low ball offers are ridiculous and insulting , not My way of doing business More

disappointed in sales man I purchased a new jeep grand Cherokee recently. Everything went smooth except when I showed up to pick up the car on Monday, my salesman wasn't there I purchased a new jeep grand Cherokee recently. Everything went smooth except when I showed up to pick up the car on Monday, my salesman wasn't there. He promised me he would connect my phone, show me all the details etc., when he sold the car, but didn't bother to show up after the sale when I was to pick it up. Another salesman made a comment that this is common for Louis. I was very disappointed. I personally had been in sales for over 20 years and would have never done that to a customer. The person that filled in, a young man named Jack? was wonderful and explained all the features of the car. I had wished he had got the commission on the car. More