
Jack Chrysler Dodge Jeep RAM
Saco, ME
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Amazing service from beginning to end. The entire experience from beginning to end was awesome. They were able to bring the car I was looking at purchasing to my work so I could test drive The entire experience from beginning to end was awesome. They were able to bring the car I was looking at purchasing to my work so I could test drive it on my lunch break. The salesman, Drew, was super friendly and knowledgeable; answered all of my questions I had about the vehicle. When I stopped in that evening to finish discussing the paperwork, the excellent customer service did not stop. Dealing with Jared when it came to the financing options and looking out for what is was best for me and my family was seemless and easy. Overall, I would HIGHLY recommened Southern Maine Motors to anyone looking for new OR used. Can't lose either way. More
Best car purchase in 20 years! I can honestly say that this was the best car buying experience I've had in at least 20 years. I always dreaded dealing with a dealership. There was a I can honestly say that this was the best car buying experience I've had in at least 20 years. I always dreaded dealing with a dealership. There was always pressure to buy more then you need or want. That never happened with Southern Maine Jeep. They were kind, easy going and very helpful. There was no pressure at all. I kept waiting for it to happen, and it never did. I definitely will come back and bring my kids. This was a very enjoyable experience. The sales person and the sales manager were excellent! I really can't say enough good things about them. They did a great job and I appreciate them very much! More
Timely service It was easy to scheduled my oil change on line and I was in and out in good time. The only thing is they forgot to reset the oil gage. It was easy to scheduled my oil change on line and I was in and out in good time. The only thing is they forgot to reset the oil gage. More
Satisfied Customer Fully satisfied with the service I receive with all staff at this dealership. Everyone I've had contact with is very friendly, helpful and courteous. Fully satisfied with the service I receive with all staff at this dealership. Everyone I've had contact with is very friendly, helpful and courteous. Thank you so much. Bob Dube More
EXCELLENT!!!!! my overall experience with this dealership has been GREAT. Salesman was not pushy or overbearing. The service department have been great as well. A my overall experience with this dealership has been GREAT. Salesman was not pushy or overbearing. The service department have been great as well. All in all everyone I have dealt with has been extremely nice, professional. I WILL buy another vehicle at this dealership. More
Very friendly and curtious. Quick and promt service. Quality workmanship, kept me informed every step with dealing with warrantee work with Chrysler. My work involved a new engin Quick and promt service. Quality workmanship, kept me informed every step with dealing with warrantee work with Chrysler. My work involved a new engine and the work was done in a timely manor. I would recommend them for dealings for repair or for a new automobile. More
the worst dealership ever!!!! I had the worst experience with Southern Maine Motors in Saco! Service Department horrible! We dropped our car for service on July 5 2014! We were tol I had the worst experience with Southern Maine Motors in Saco! Service Department horrible! We dropped our car for service on July 5 2014! We were told that we have a time till what time we can pick it up! So we show up 40 min before closing time, but dealership already closed! My husband was not happy! So I went around the building and found on of mechanics, he told me that dealership was closed due to" slow work". Dealership suppose to contact us, but they never did! This mechanic guy called the manager who closed that day, he had to turn around and open dealership to give us our car back! After this we were given 3free oil change as a Sorry!! But my husband's car oil has to be changed in different dealership! We asked if it s ok if we use it on another car and we were told ok! Now today 01/14/15 I am trying to make an appointment for my free oil change and they told me that they can do that, that if I do not remember the managers name they can not help me! That's fantastic customer service! That is not how you should be treating your customers, especially if it was your fault! More
amazing customer experience! This dealership stands behind their product. Great cars at reasonable prices. The service provided by Justin and JC was amazing. I had problems with a This dealership stands behind their product. Great cars at reasonable prices. The service provided by Justin and JC was amazing. I had problems with an out of state registration and they sent me smaller plates until it was resolved. Outstanding! More
Awsome Just a short note to let everyone know, that southern Maine motors is at the very top of my list when it comes to meeting and exceeding my needs in re Just a short note to let everyone know, that southern Maine motors is at the very top of my list when it comes to meeting and exceeding my needs in regards to purchasing and servicing our vehicle. When it comes to honesty integrity and knowledge southern Maine has set the bar at the very top! Justin and John in sales are awesome as well as Rick and his team in service, who always go above and beyond to put a smile on your face with their great service department...... For over thirty five years I have done business with different dealers on the auto mile and I have to say in all honesty the are the best, and I look forward to doing business with them for many years to come... John More
Perturbed After having several bad experiences at Rochester Jeep I changed to using southern Maine motors. I have spent several thousand dollars with them over After having several bad experiences at Rochester Jeep I changed to using southern Maine motors. I have spent several thousand dollars with them over the past few years of owning my vehicle in maintenance, new tires, alignments break jobs etc. Over all their work has been expensive but quality. I have also used their parts department for several purchases. This winter I purchased a new soft top rear panel for a 2011 JK after mine fractured in the cold. I placed it on my shelf waiting for warmer weather to install it. Now the warmer weather was here I was doing a spring clean up on my jeep and decided to install the rear window. They sold me a rear window for a 2007-2010. I brought it back not in a box, because I didn't have space for a large box at my house. They would do nothing even though the mistake was theirs. I will NEVER shop at southern maine motors again and highly recommend you choose another mopar dealer before purchasing parts here. More