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Jack Chrysler Dodge Jeep RAM

Saco, ME

4.2
660 Reviews

824 Portland Road, Route 1

Saco, ME

04072

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Showing 660 reviews

September 08, 2015

Amazing service from beginning to end. The entire experience from beginning to end was awesome. They were able to bring the car I was looking at purchasing to my work so I could test drive More

by JRamsayIV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew, Jared, Jared Holmes, Andrew Ring
Jan 26, 2016 -

Jack Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your recent purchase experience, and for recommending us! It means a lot. We value each and every customer, and we are very pleased that Jared and Drew met your expectations. Welcome to the Southern Maine Chrysler Dodge Jeep family!

August 16, 2015

Best car purchase in 20 years! I can honestly say that this was the best car buying experience I've had in at least 20 years. I always dreaded dealing with a dealership. There was a More

by lora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael kry. I don't recall the sales managers name. Great guys too, Michael Kry
Jan 26, 2016 -

Jack Chrysler Dodge Jeep RAM responded

Thank you so much for providing such amazing feedback! We're happy that your buying experience was enjoyable and pressure-free. Welcome to the Southern Maine Chrysler Dodge Jeep family!

August 09, 2015

Timely service It was easy to scheduled my oil change on line and I was in and out in good time. The only thing is they forgot to reset the oil gage. More

by Kems32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mellissa Garfeil, Melissa Garfield
Jan 26, 2016 -

Jack Chrysler Dodge Jeep RAM responded

Thanks so much for your great feedback! We're sorry for forgetting to reset the oil change indicator, but we're glad that the scheduling and wait time was satisfactory. We value each and every customer and we look forward to assisting you again in the future.

June 03, 2015

Satisfied Customer Fully satisfied with the service I receive with all staff at this dealership. Everyone I've had contact with is very friendly, helpful and courteous. More

by Bob D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melisa, Roger, Dave, Dave Gregoire, Kristen Adams, Melissa Garfield, Roger Nadeau
Jan 26, 2016 -

Jack Chrysler Dodge Jeep RAM responded

Thanks so much for your great review, Bob! We're happy that Kristen, Melissa, Roger, and Dave provided you with a pleasant experience, and we look forward to assisting you again in the future.

April 21, 2015

EXCELLENT!!!!! my overall experience with this dealership has been GREAT. Salesman was not pushy or overbearing. The service department have been great as well. A More

by cedj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Mondor
Jan 26, 2016 -

Jack Chrysler Dodge Jeep RAM responded

Sorry for the late response, but with a review like that we had to say thanks! We value each and every customer, and we are very thankful that you took the time to share your experience with others.

March 02, 2015

Very friendly and curtious. Quick and promt service. Quality workmanship, kept me informed every step with dealing with warrantee work with Chrysler. My work involved a new engin More

by mtman399
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Adams
Jan 26, 2016 -

Jack Chrysler Dodge Jeep RAM responded

Thanks you so much for your great feedback! We understand that major vehicle repairs can be stressful, but we're pleased that Kristen and our technicians made the experience a good one. Hopefully you won't need service any time soon, but if we can be of any further assistance, we're always here for you!

January 14, 2015

the worst dealership ever!!!! I had the worst experience with Southern Maine Motors in Saco! Service Department horrible! We dropped our car for service on July 5 2014! We were tol More

by leysan
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
I do not remember their names! , Kristen Adams
Jan 26, 2016 -

Jack Chrysler Dodge Jeep RAM responded

Thank you so much for your feedback. We're sorry that your experience was not exceptional, but it's important to us that we receive both good and bad reviews, as they allow us to serve our customers better in the future. We treat our customers' feedback as true learning opportunities and yours has allowed us to examine our own processes and training through the lens of a real customer experience. I see that in part of your review you had difficulty scheduling an appointment and I wanted to make sure you were taken care of. If we can be of any further assistance, let me assure you that we are always here for you, and we look forward to having the opportunity to serve you better next time.

January 13, 2015

amazing customer experience! This dealership stands behind their product. Great cars at reasonable prices. The service provided by Justin and JC was amazing. I had problems with a More

by sjetta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
justin in finance and JC, Justin Mondor
Jan 26, 2016 -

Jack Chrysler Dodge Jeep RAM responded

Thank you for your great review! Your experience is very important to us, and we're glad that Justin and JC were able to make it a good one, despite the difficulty with the out-of-state registration. Welcome to the Southern Maine Chrysler Dodge Jeep family!

September 16, 2014

Awsome Just a short note to let everyone know, that southern Maine motors is at the very top of my list when it comes to meeting and exceeding my needs in re More

by slant six
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Mondor, Kristen Adams
June 04, 2014

Perturbed After having several bad experiences at Rochester Jeep I changed to using southern Maine motors. I have spent several thousand dollars with them over More

by tevelized
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
parts manager
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