
Jack Chrysler Dodge Jeep RAM
Saco, ME
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Received requested information in a timely manner. Salesman took the time to explain all the features of the car. Not hurried during the test drive. Prompt and courteous delivery of the vehicle. Fin Salesman took the time to explain all the features of the car. Not hurried during the test drive. Prompt and courteous delivery of the vehicle. Financial part of the process was handled quickly and by an experienced person. More
We needed to finish up some paper work regarding the purchase of the car and also get some service items completed. We are very impressed with all the employees that have worked with us on the purchase purchase of the car and also get some service items completed. We are very impressed with all the employees that have worked with us on the purchase and service. They have all gone out of their way to provide excellent service. More
Car trouble while on vacation and this was the closest dealership. Mike was so nice and extremely helpful. My car had recent work at my home dealer and he got the needed info and had me back on the road i dealership. Mike was so nice and extremely helpful. My car had recent work at my home dealer and he got the needed info and had me back on the road in short order with all the information I needed . I was grateful and relieved . Mike actually made my day ! Thank you ! More
False statements by sales person. Sales manager contacted. Promised a fix. No follow up of fix by sales person nor sales manager. Very poor service. Recommend finding another unrelated dealer. contacted. Promised a fix. No follow up of fix by sales person nor sales manager. Very poor service. Recommend finding another unrelated dealer. More
It was the best experience buying a car that we have ever had. I love their low pressure sales strategy. The staff at Southern Maine Motors are unlike staff at other dealerships. had. I love their low pressure sales strategy. The staff at Southern Maine Motors are unlike staff at other dealerships. More
This was for the appliques on both the driver and passenger sides of the jeep. The appliques has been bubbling so finally I brought it in to have fixed. Thank you for the loaner vehicle. It wa passenger sides of the jeep. The appliques has been bubbling so finally I brought it in to have fixed. Thank you for the loaner vehicle. It was very much appreciated. The jeep was returned and I looked it over. I asked Mike to come out and look over the appliques. Unfortunately, it had bubbled again - possibly due to the heat. Mike agreed there was still an issue and my assumption he has made a note of it on my records. I would like to bring the jeep in again in a few weeks to have the vendor (moody's?) fix it again hopefully for good. Is this a defect problem with appliques? Is Jeep Corp aware of this problem? I have also asked that Elaine no longer be my service rep. I have explained my reasons to Mike. Thank you. More
Excellent prompt response to inquires, Pre-approved financing made purchasing easy, The test drive was great, Love the way it handled, The price was right, The people were friendly and accommodating. I financing made purchasing easy, The test drive was great, Love the way it handled, The price was right, The people were friendly and accommodating. In Less than 24 hours from first inquiry to purchase, Mama was driving a dream car. 2010 Dodge charger... Sweet! More
I have never been more pleased with the service i've been receiving for at least 18 years ! The reason i return every time is because they do and offer the best service available anywhere at a reasonabl been receiving for at least 18 years ! The reason i return every time is because they do and offer the best service available anywhere at a reasonable price ! When you happy with something you stick with it ! More
This dealership was a great dealer to buy my used Jeep from, they were very friendly, fast and made me feel as comfortable as possible with my purchase. I am so glad I chose Southern Maine Motors, I would from, they were very friendly, fast and made me feel as comfortable as possible with my purchase. I am so glad I chose Southern Maine Motors, I would definitely buy from them again! They also gave me four free oil changes, which was awesome! More
Like most dealers, they love selling you extra warranties, but don't want to honor them. We've had two warranty issues and both times we've had to fight to get them to honor their commitment. They warranties, but don't want to honor them. We've had two warranty issues and both times we've had to fight to get them to honor their commitment. They're very friendly when you're purchasing a new car, but once you sign the papers and they get their money, you're nothing to them. More