
Jack Chrysler Dodge Jeep RAM
Saco, ME
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I spend days working with a salesman and I thought the deal was done. I even applied for preapproval on financing. He thought I wanted the wrong vehicle. He tried selling a certified jeep with a giant gau deal was done. I even applied for preapproval on financing. He thought I wanted the wrong vehicle. He tried selling a certified jeep with a giant gauge in the front bumper instead of the vehicle I actually wanted (without a giant scratch the size of texas). It took him all day to get back to me. Very poor communication. It all fell apart and now I'm back at square one. I felt like I was not taken care of because I'm a woman. I requested they remove the credit pull. I'm extremely disappointed. They didn't even offer to figure out another vehicle. I wanted to do business with them and still would but I don't think they care. I would gladly change this rating if they came through. More
The service department is excellent. I’ve had a few situations that needed attention quickly. I’d like to give a special shoutout for Jon Devoe. He represents the service department and I’ve had a few situations that needed attention quickly. I’d like to give a special shoutout for Jon Devoe. He represents the service department and the dealership as whole in absolutely the very best possible light. He is always patient and accommodating and he works hard to get repairs done in a timely manner. I’m retired USAF and having supervised many and commanded thousands, I’d want Jon on my team any day. More