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Jack Demmer Ford

Wayne, MI

4.8
638 Reviews

37300 Michigan Ave

Wayne, MI

48184

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Showing 638 reviews

June 06, 2018

Second to None! My dealer was Lorie Morris, and she was second to none. I was treated with Class A courtesy and she was knowledgeable about all aspects and procedure More

by sfoliv
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Demmer
Jun 14, 2018 -

Jack Demmer Ford responded

Thank you so much for the positive review. We are so glad Lori took great care of you & we hope you enjoy your new vehicle!

January 03, 2018

Great experience I have been using Sue Sharkas as my dealer for years. She always comes thru for our family. She knows the inventory at the dealership and responds b More

by CurtS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Sharkas
Mar 01, 2018 -

Jack Demmer Ford responded

Thank you for the positive review, Curt. We are so glad you had such a positive experience with Sue Sharkas and sincerely appreciate you taking the time out of your busy day to share about it online with us. Sue is a wonderful asset to our team at Jack Demmer and we appreciate your loyalty to her. Thanks again!

November 12, 2017

Another Fantastic Purchase Experience Recently purchased a Ford Focus from Ford Jack Demmer. This is only the 2 second car I've purchased from them, I feel that should never need to go an More

by dhalsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Pack
Dec 21, 2017 -

Jack Demmer Ford responded

Thank you so much for the positive review. We are so glad you had such a positive experience working with Gary Pack. Thank you for your continued loyalty also. We look forward to seeing you back next time!

November 02, 2017

Above and beyond I recently purchased a used vehicle with the help of Pat Koss ,It could not have gone smoother or easier . Mr Koss also went out of his way to help m More

by Louis Sdao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Par Koss
Dec 21, 2017 -

Jack Demmer Ford responded

Thank you so much for the positive review! We are so glad that Pat Koss was so accommodating and helpful during your sales experience with us. Thank you again for the kind words & we hope you are continuing to enjoy your vehicle!

August 23, 2017

Terrible Customer service in service dept. I call the dealership because I had a recall on my transit 250 work truck. I was told the earliest I could get in would be 3 weeks. I made the appoint More

by Koz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Antoine
Sep 18, 2017 -

Jack Demmer Ford responded

Hi Kozmar. To the best of my knowledge our Service Director, Jim Kemper, has reached out to you and gave you a loaner vehicle while we completed the work on your vehicle. Your vehicle is now all set and we will see you tomorrow morning to return it to you. Thank you for your patience.

August 21, 2017

Great leasing experience continued We've worked with Sue Sharkas at Jack Demmer Ford on leases over the past decade where she has never failed to be helpful, informative, and personable More

by grourk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue Sharkas
Aug 22, 2017 -

Jack Demmer Ford responded

Thank you so much for the positive review as well as you continued loyalty to Sue Sharkas at Jack Demmer Ford. We truly appreciate it and are glad you always get the best customer experience. We hope you enjoy your current vehicle & we look forward to seeing you back in the future!

August 16, 2017

Great body work and service for my BOSS 302 I have a very special 2013 BOSS 302 LS Mustang and want to tell everyone about the great service I have received at Jack Demmer Ford over the years. More

by Glenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori, Pat and Jim
Aug 22, 2017 -

Jack Demmer Ford responded

Thank you so much for the kind review, Pat & Jim. We really appreciate your business over the years are well as you taking the time out of your busy days to share your positive feedback with us online. We hope you had a wonderful time at the Dream Cruise & we look forward to seeing you back in the future!

August 14, 2017

Professional & Excellent Great experience from jack demmer ford looking forward to my 3 purchase from them! Bill English was very helpful with our puchase! Thank you sir! More

by Israel12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill English
Aug 22, 2017 -

Jack Demmer Ford responded

Thank you so much for the positive review. We are so glad Bill took great care of you & we hope you are continuing to enjoy your new vehicle. Thanks again!

August 10, 2017

Great leasing experience Bob Pugh did an excellent job in finding the vehicle I wanted even went to a dealer in Ohio. Also told me about the tech seminar at the dealership More

by Oldcarguy
Customer Service
Recommend Dealer
Yes
Employees Worked With
Bob Pugh
Aug 22, 2017 -

Jack Demmer Ford responded

Thank you so much for the kind review. We are so glad that Bob Pugh provided you with a positive buying experience. We truly appreciate your business as well as you taking the time out of your busy day to share your 5-star feedback with us online. Thanks again!

August 09, 2017

OUTSTANDING!!!!!!! New vehicle purchase, Mike Mester. Just purchased my third vehicle from Mike. I have all my service done at Demmer, great service every time. Th More

by Demmer Ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mester (3 vehicles) Gary Pack (1, assisting Mike) All service writers and mechanics...
Aug 22, 2017 -

Jack Demmer Ford responded

Thank you so much for the kind review as well as your continued business. We are glad Mike and the rest of our team have continued to provide you with 5-star experiences at Jack Demmer Ford. Thanks again and we look forward to seeing you back next time!

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