
Jack Demmer Ford
Wayne, MI
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My new F150 Great dealership. Great experience. Excellent product. I would recommend Jack Demmer Ford. Their sales and service department are the best. Also grea Great dealership. Great experience. Excellent product. I would recommend Jack Demmer Ford. Their sales and service department are the best. Also great past experience with the body shop. More
Great experience, including personal attention to detail. My husband and I have leased/purchased autos from Jack Demmer for many years. Our experience has proven very positive due to an awesome salesperson, My husband and I have leased/purchased autos from Jack Demmer for many years. Our experience has proven very positive due to an awesome salesperson, Michael Mester, as well as an incredible service department. Michael's attention to detail and his knowledge of autos has proven invaluable. Most recently, I selected a 2016 Ford Fiesta on a Thursday which was at another lot. The very next day, I picked up the car, a Friday, and finalized the deal -- all at Jack Demmer in Wayne. I was impressed with such expediency! Michael, with much patience, explained the features to me, some of which were new and foreign. I love this dealership and its personnel! More
My salesman made the difference I go to this dealership because my salesman makes sure that everything is right for me when purchasing my vehicle. I have bought 1 car, 1 van, 1 I go to this dealership because my salesman makes sure that everything is right for me when purchasing my vehicle. I have bought 1 car, 1 van, 1 suv and1 truck over the last 17 years from Demmer. Everything went smoothly and the dealer went out of their way to make sure that I got the various discounts/promotions that Ford was offering at the time. I highly recommend Demmer Ford for the purchase of a vehicle. This review is only for their sales. I find their service department to be expensive and somewhat lacking in customer satisfaction. More
Demmer Outstanding customer service. Leading and purchasing seamless and painless. I accomplished everything by phone and texting. Car was delivered to my ho Outstanding customer service. Leading and purchasing seamless and painless. I accomplished everything by phone and texting. Car was delivered to my home. More
Returning Customer I recently purchased my fourth care from Jack Demmer. I went back to Demmer because of prior great experiences and this was no exception. I'm partia I recently purchased my fourth care from Jack Demmer. I went back to Demmer because of prior great experiences and this was no exception. I'm partial to the Ford Taurus and Demmer always has a big inventory. I have now worked with Mark Puls for three of the four cars and he has always been exceptional.......never pushy, answers every question, accommodates every test drive. I would not hesitate to recommend both Jack Demmer Ford and Mark Puls. More
Totally set up to personally satisfy the customer I discussed then placed my order for a Ford Edge over the phone. I was given the chance to wait a few weeks to lease the vehicle, and it was in perfe I discussed then placed my order for a Ford Edge over the phone. I was given the chance to wait a few weeks to lease the vehicle, and it was in perfect shape, the initial demonstration, paper work, plates, etc in order. I can't imagine a better experience. More
Great Experience As always I receive excellent service from Michael Mester and Susan (in financing). VERY happy with my purchase of a 2016 C Max. Would recommend this As always I receive excellent service from Michael Mester and Susan (in financing). VERY happy with my purchase of a 2016 C Max. Would recommend this dealership and this car to anyone. More
very satisfied customer! Just leased my second car through this dealership -very happy with my salesman and the customer service I received. Called me back right away and got Just leased my second car through this dealership -very happy with my salesman and the customer service I received. Called me back right away and got me in and out quickly. He took good care of me and listened to my needs. More
Excellent Service Department Took my 2011 Escape in for service. Was met with friendly people ready to help. Pat from the service department was extremely helpful and courteous. Took my 2011 Escape in for service. Was met with friendly people ready to help. Pat from the service department was extremely helpful and courteous. I am now always going to purchase a Ford. More
great dealership Leased a 2016 Ford Fusion. Mike Mester was the salesman who turned out to be someone who knew the product and was very helpful in our selection. When Leased a 2016 Ford Fusion. Mike Mester was the salesman who turned out to be someone who knew the product and was very helpful in our selection. When we picked up the vehicle he spent time showing us everything in the car. I would recommend him and the dealership . More