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Jack Demmer Ford

Wayne, MI

4.8
638 Reviews
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37300 Michigan Ave

Wayne, MI

48184

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Showing 638 reviews

January 03, 2016

Excellent service Keith English was very educated about the vehicle I was interested in. He had all the information and paperwork ready and took the time to explain eve More

by TinaMarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith English
Jan 04, 2016 -

Jack Demmer Ford responded

Thank you for the kind review, Tina! We're so glad that Keith was so informative and respectful of your time during your sales experience at Jack Demmer Ford. We know your time is valuable! We hope you continue to enjoy your new vehicle. Keith is always just a phone call away if you have any questions about your vehicle!

December 26, 2015

Outstanding New Vehicle Lease Experience Great sales experience, with no high pressure sales, and with a sales person who was extremely attentive to our every need and concern. It was also th More

by rruble86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Laidlaw
Mar 05, 2018 -

Jack Demmer Ford responded

Thank you for the positive review! We're so glad you had such a positive experience with us.

December 14, 2015

Repair 13N03 Throttle Body Very pleased with the work done on my vehicle. Manager Jim Kemper promise to have my car completed while I waited. Houston Guyton, has always been a More

by charmorris50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Kemper and Houston Guyton
Dec 21, 2015 -

Jack Demmer Ford responded

Thank you so much for the kind review! We're so glad that Jim & Houston were a pleasure to work with & that they provided you with a positive experience in our Service department. Houston is a wonderful asset to our team. We really appreciate you taking the time out of your busy day to share your positive feedback with us. Thanks again!

December 05, 2015

Used vehicle misrepresentation This was the worst car buying experience. I flew in to see a vehicle that I thought was going to be a 9 out of 10 for a used truck (because that was More

by steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris/Mark
Dec 21, 2015 -

Jack Demmer Ford responded

Hi Steve. I'm sorry about your experience with us at Jack Demmer Ford. We understand that your time is valuable and we understand your frustration. I'm sorry you didn't feel the vehicle you wanted to purchase was properly represented online compared to its condition in person. I would like to learn more about your situation with us in order to learn how to better serve you & other clients in a similar situation better in the future. Please email me privately at jddemmer@demmer.com. Thank you, Jackie Demmer (Business Development Manager)

November 18, 2015

Leasing a 2016 Ford Explorer As ussual during the last 20+ years I leased a car from Jack Femmer Ford. My family always lease or buy cars from Jack Demmer Ford. The buying/ leasin More

by Lucian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harley Fisher
Dec 21, 2015 -

Jack Demmer Ford responded

Thank you so much for the kind review, Lucian. We really appreciate you taking the time out of your day to share your positive feedback with us & thank you for being such a loyal customer to Harley & Jack Demmer Ford. We are glad Harley continues to take great care of you & hope you enjoy your latest vehicle. We look forward to seeing you back next time & thanks again!

October 30, 2015

Great leasing experience again! Just leased a 2016 Ford Fusion. Once again Scott Daugherty made getting my new vehicle a pleasure. I appreciate the fact that our complete satisfact More

by scrapbecca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Daugherty
Nov 09, 2015 -

Jack Demmer Ford responded

Thank you so much for the kind review, Becca. We're so glad Scott provided you with such a positive buying experience at Jack Demmer Ford. We really appreciate you taking the time out of your busy day to share your positive feedback with us and we truly appreciate your continued business. We hope your enjoy your new Fusion & we look forward to seeing you back next time!

October 30, 2015

Heater was not warming properly / Bright Lights inop. Heater OK now. Bright lights still don't work properly. Houston Guyton, always provides friendly, courteous, timely service. He is an asset to your d More

by deltafoxtrotyankee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Houston Guyton
Nov 09, 2015 -

Jack Demmer Ford responded

Thank you for the kind review! We're so glad Houston always provides you with such a positive experience at Jack Demmer Ford. We're glad your heater issue has been resolved. Please don't hesitate to give us a call to look further at the issue with your brights. Thank you again for taking the time to share your positive experience with us; we truly appreciate it.

October 30, 2015

Ford Sho Purchase I found the car I wanted on CL. Barry Price called me right back and stayed right with me even after the sale. I would deal with him and Jack Demmer a More

by SHO Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Price
Nov 09, 2015 -

Jack Demmer Ford responded

Thank you so much for the kind review! We're so glad Barry provided you with a 5-star experience. We hope you enjoy your new vehicle! Thanks again!

October 30, 2015

Appreciate Houston Guyton in service and Scott in sales Houston Guyton, always provides friendly, courteous, timely service. Customer usually wait to see him instead of seeing any other rep.He is a real ass More

by Dealer Rater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Houston Guyton, Scott D.
Nov 09, 2015 -

Jack Demmer Ford responded

Thank you so much for the kind review! We're so glad that Houston & Scott continue to provide you with great service at Jack Demmer Ford. We truly appreciate your continued business and you taking the time out of your busy day to share your positive feedback with us. We are lucky to have both Houston & Scott as members of our team at Jack Demmer Ford and are so glad they've created a loyal customer out of you. Thank you again and we look forward to seeing you back in the future!

October 30, 2015

Excellent service Houston is so professional and extremely helpful. He is so friendly and goes out of his way to make sure you have the best experience possible. More

by Weavej2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Houston
Oct 30, 2015 -

Jack Demmer Ford responded

Thank you so much for the kind review! We're so glad Houston always provides you with the best experience at Jack Demmer Ford. We really appreciate you taking the time out of your busy day to share your positive feedback with us. Thanks again & we look forward to seeing you back next time!

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