Jack Maxton Chevrolet Inc

Expectations Not Met During a recent visit prior to a planned road trip, I brought my vehicle in for an oil change, tire rotation, and multi-point inspection (an advertise During a recent visit prior to a planned road trip, I brought my vehicle in for an oil change, tire rotation, and multi-point inspection (an advertised service). The service tech recommended replacing from and rear brakes, which I expected given the age and mileage on the vehicle. When checking out, I asked for a copy of the multi-point inspection. After searching for it, the service manager on duty informed me that they had not performed the multi-point inspection. I looked at the invoice, which states “Performed multi-point inspection.” The service manager tried to explain that this meant that it had been “requested.” I pointed out that the invoice stated “performed,” past tense meaning “I did it,” and not “perform,” meaning “do this.” After straightening out the fact that the statement on the invoice and what the service tech did not align, I got an apology. Of course, what I had wanted was the multi-point inspection. Disappointed. More

Helpful And Friendly Employees My check engine light came on in my Equinox and was able to get fast service to explore the problem. Luckily it was just a software update that needed My check engine light came on in my Equinox and was able to get fast service to explore the problem. Luckily it was just a software update that needed to be done. From everybody I encountered, they made you feel welcome and at ease. More

Service Done Right I've always been treated with the utmost courtesy and respect. Plus, the service itself is always performed flawlessly. Great place to do business a I've always been treated with the utmost courtesy and respect. Plus, the service itself is always performed flawlessly. Great place to do business and I'll definitely be back! More

Horrible customer service Horrible communication by Austin My name is Michael Johnson I choose to employ this Chevy dealership with the task of fixing my Chevy Equinox which had recently been caught in a recen My name is Michael Johnson I choose to employ this Chevy dealership with the task of fixing my Chevy Equinox which had recently been caught in a recent flood which flooded my engine! I have a lot to say but not a lot of time but I will say this I was actually in the process of upgrading my Chevy to a 2020 model suburban or maybe a traverse but due to the horrible communication by Austin in the service department and him being very rude and disrespectful to me over the phone which I let slide because I’m a professional I WILL NEVER EVER EVER DO BUSINESS WITH DUBLIN CHEVY AGAIN AND I TOLD ALL OF MY FAMILY FRIENDS FACEBOOK INSTAGRAM AND TWITTER NEVER EVER EVER DO BUSINESS WITH DUBLIN CHEVY! And I have a large following so I wasn’t surprised when I received so many comments about how horrible this dealership is! Someone needs to call 6 by your side! Austin needs to retire! More

Quick and convenient My service experience has always been quick and convenient at the Jack Maxton quick service. The employees are friendly and helpful. I will return f My service experience has always been quick and convenient at the Jack Maxton quick service. The employees are friendly and helpful. I will return for my next oil change and tire rotation. More

Found my perfect truck at my perfect price! Ed Deskins and Stacey Evan's had the patience of saints while I was looking and test driving to find the perfect truck. They never once wavered from Ed Deskins and Stacey Evan's had the patience of saints while I was looking and test driving to find the perfect truck. They never once wavered from the task of meeting my every specification. I wanted my truck to have everything that was important to me and be affordable for my budget. They managed to make it all possible. I love my truck and my coworkers are jealous of my deal. I told them to go to Jack Maxton if they want the best!! More

Excellent car purchase experience Dwayne Carter and his team had me in a new to me car within 24 hours. Paperwork signing took about 15 minutes. I have always hated car shopping but Dwayne Carter and his team had me in a new to me car within 24 hours. Paperwork signing took about 15 minutes. I have always hated car shopping but this was great More

rip off got charged for service not needed never told of charges that occurred-they said a diagnostic test was done -dont know why or if it was done-they look got charged for service not needed never told of charges that occurred-they said a diagnostic test was done -dont know why or if it was done-they looked at 5 things for 279.00dollars-4 of the items should have taken 6 minutes.i will contact the A G s office with my information.Austin Owens never told me about any cost - if so I would have had to get an ok on it - so he is very dishonest if he says different More

Very uncomfortable The sales guy kept making inappropriate comments about my breast when my husband would walk away . Then was rushed into finance room to get paper work The sales guy kept making inappropriate comments about my breast when my husband would walk away . Then was rushed into finance room to get paper work signed I still have no idea how much I'm paying for my vehicle. More

Easy as 123 John Oakley was a great sales person. I never felt pressured and he really listened to me. I felt very comfortable. Stacy Evan's also was a great fi John Oakley was a great sales person. I never felt pressured and he really listened to me. I felt very comfortable. Stacy Evan's also was a great finance manager. He kept my payment where I needed it. He had everything ready to go and it went so smoothly and quickly. Would highly recommend there services to others. More