
Jack O Diamonds Honda
Tyler, TX

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Sales Consultant was excellent! Robin Cole, Sales Consultant, was excellent, friendly, informative, knowledgable & sincerely interested helping me decide on the right car for me. An Robin Cole, Sales Consultant, was excellent, friendly, informative, knowledgable & sincerely interested helping me decide on the right car for me. Any questions I asked were answered sufficiently & promptly. She went to great lengths to help me make a decision & I will definitely recommend her (and have already) to others. More
Service I came in for a scheduled oil change for my 2013 Honda CRV. The service people were very friendly and the service was completed with minimal wait tim I came in for a scheduled oil change for my 2013 Honda CRV. The service people were very friendly and the service was completed with minimal wait time. More
My first Honda! I looked at (and drove) several cars on the lot, and asked a lot of questions over a 2-day period. My sales person, Julio Chavez, was terrific. He ans I looked at (and drove) several cars on the lot, and asked a lot of questions over a 2-day period. My sales person, Julio Chavez, was terrific. He answered all of my questions, was patient, and considerate. His "I'm not gonna lie to you" response to one of my questions meant a lot; he wasn't just trying to sell me a vehicle, he was selling his own reputation. I can only vouch for the sales department as I haven't had to use the service department yet. But as for sales, everyone was top-notch. No regrets. More
New Purchases My wife and I were treated very well. We got what we were looking for without so much of a hassle. The sales person (Roman Torres) was very helpful. My wife and I were treated very well. We got what we were looking for without so much of a hassle. The sales person (Roman Torres) was very helpful. More
100,000 mile service Great service and fast. Beautiful facility and great customer care. Love my Honda Ridgeline and try to take care of it. Trust this service center Great service and fast. Beautiful facility and great customer care. Love my Honda Ridgeline and try to take care of it. Trust this service center More
Tires rotated before long trip...service dept found a nail. So impressed and the cost was minimal. Renewed faith in this dealership. Pls keep up with the rotated before long trip...service dept found a nail. So impressed and the cost was minimal. Renewed faith in this dealership. Pls keep up with the excellent service. THANKS to all. Looking forward to continued visits in the new year. More
Greast Service Great Service, greeted in the service bay by friendly personnel. Then directed to a clean waiting area complete with coffee bar, coffee, hot chocolate Great Service, greeted in the service bay by friendly personnel. Then directed to a clean waiting area complete with coffee bar, coffee, hot chocolate and popcorn. More
Andy Michaels made it great I was skeptical using a big dealership for my repairs on my higher mileage odyssey. Changed my opinion! Great service. Andy Michaels in the service d I was skeptical using a big dealership for my repairs on my higher mileage odyssey. Changed my opinion! Great service. Andy Michaels in the service dept. made the experience fantastic. More
courteous and polite To be a young person he was very polite and knowledgeble in his sales experience. I thank him for saling me my Honda. Thank you Mr.Allumes To be a young person he was very polite and knowledgeble in his sales experience. I thank him for saling me my Honda. Thank you Mr.Allumes More
Wonderful Experience I recently purchased my 2nd car from Jack o Diamonds Honda. I had the same sales rep with both purchases. Roman Torres is very friendly and wonderfu I recently purchased my 2nd car from Jack o Diamonds Honda. I had the same sales rep with both purchases. Roman Torres is very friendly and wonderful to work with. I spoke with Roman over the phone as well as email numerous times before I went back to the dealership to trade in my car, I did not feel like I was being pushed into a sale, he and the finance dept went above and beyond for me until I was comfortable and happy with the car I was leaving in. More