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Jack O Diamonds Honda
Tyler, TX
694 Reviews
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Showing 694 reviews
June 25, 2015
Thanks Jack O Diamonds Honda!!! Once again, JOD came through with what I needed! After an accident totaling my 2012 Pilot, I began researching a new Pilot and learned of big changes Once again, JOD came through with what I needed! After an accident totaling my 2012 Pilot, I began researching a new Pilot and learned of big changes for the 2016 model. I contacted my long time sales person, Roman Torres, and he kept me informed all the way. The date they would be arriving and what inventory JOD would be getting. The minute the truck arrived, he let me know. Exactly what I wanted. Trim level and color! I purchased the first 2016 Pilot in Tyler. The sales team was great to work with! The service department has been exceptional also, adding all the accessories I wanted. Both teams are so friendly and helpful every time I step through the doors! More
by Jcarnation
Employees Worked With
Roman Torres, Andy in service
Helpful June 25, 2015
Great service Handled most things over the phone so when I arrived at dealership vehicle was ready for me to test. Easiest and least stressful car purchase I have e Handled most things over the phone so when I arrived at dealership vehicle was ready for me to test. Easiest and least stressful car purchase I have ever had. Will buy here again More
by L_martinez83
Employees Worked With
Amanda Marable
June 25, 2015
Outstanding Dealer First I am not interested in Honda. I am a Lincoln Owner. I am very pleased with Sales & Service Service meets my needs. I have four vehicles & they First I am not interested in Honda. I am a Lincoln Owner. I am very pleased with Sales & Service Service meets my needs. I have four vehicles & they service all More
by cowboy fan
Employees Worked With
John, Joanna, Johntha
June 15, 2015
Great experience. Julio was very good showing and explaining the features of the Odyssey to me and set up the bluetooth link with my phone for me. He will also help wit Julio was very good showing and explaining the features of the Odyssey to me and set up the bluetooth link with my phone for me. He will also help with other features later, if I need help. I was given a good value on my trade in, which also helped. Overall, a very pleasant experience, and I am very pleased with my new car. More
by charlie45lc
Employees Worked With
Julio Chavez
June 12, 2015
best first time experience Right off the bat, James showed me literally everything about the car. He told me what everything did and then showed me how it worked. He sold me the Right off the bat, James showed me literally everything about the car. He told me what everything did and then showed me how it worked. He sold me the car right away just by that. I am a first time buyer for a car and he told me everything I needed to know with buying a car. He helped me find the car exactly how I wanted it and answered every single question I had. He had a great personality which made the experience that much better. Without a doubt, he will be the guy I buy from for now on. More
by burnstay3
Employees Worked With
James McLouth
June 10, 2015
Great experience! My experience with Jack O Diamonds Honda was wonderful. I initially was just going to look at cars and prices at different dealerships, but Roman Torr My experience with Jack O Diamonds Honda was wonderful. I initially was just going to look at cars and prices at different dealerships, but Roman Torres was able to help me out and I bought the car I wanted that day with them! They made buying my first car the smoothest and easiest process ever. Roman Torres and the other staff were welcoming, helping and friendly. When looking for a vehicle come here you won't regret it. More
by Brenda, Mendoza
Employees Worked With
Roman Torres, Caleb Jones, Cory Hilton
June 01, 2015
Smoothest auto transaction ever My wife and I just purchased a new CRV-EX from Jack of Diamonds. I had done all of my homework on the internet to find what we were looking for and sa My wife and I just purchased a new CRV-EX from Jack of Diamonds. I had done all of my homework on the internet to find what we were looking for and salesman James Cole made our buying process quick, smooth and simple. We got exactly the car we wanted at a very fair deal. We will by all of our Hondas at JOD. Thanks James Cole More
by Burgess62
Employees Worked With
James Cole
May 21, 2015
vehicle inspection I was pleased with the time frame that it took to do the job. We just stopped to see if they could do the inspection. I was pleased with the time frame that it took to do the job. We just stopped to see if they could do the inspection. More
by ancelautry
Employees Worked With
Andy Michaelis
May 18, 2015
Above and beyond If you are not satisfied with you're service the dealership will not stop until you are satisfied.... They work with me on my service until I totally If you are not satisfied with you're service the dealership will not stop until you are satisfied.... They work with me on my service until I totally understand what needed to be done on my car . I did not feel rushed. More
by Genet
Employees Worked With
Joe and john
May 17, 2015
Routine maintenance and A/C work Came in to have routine maintenance and to fix a recurring A/C problem (hot air blowing out of driver's side air vents) on our 2007 Odyssey. The A/C Came in to have routine maintenance and to fix a recurring A/C problem (hot air blowing out of driver's side air vents) on our 2007 Odyssey. The A/C problem first showed up two months earlier which was originally diagnosed as low freon and slow leak. The was repaired at that time but had the same problem 3 days before this visit. It took them a while to diagnosis the problem as a sticking air mixture valve/flapper. A little grease seems to have solved the problem so far. No charge for the extra work. More
by Dr Don
Employees Worked With
Corry and Andie
