Jack Phelan Chevrolet

Great Customer Service Great service, knowledge, understanding and polite. Assisted me with questions and concerns. They were flexible and gave me other options for future s Great service, knowledge, understanding and polite. Assisted me with questions and concerns. They were flexible and gave me other options for future service. Great job! More

No nonsense. Great experience They didn’t beat around the bush or try to lure me into anything I didn’t need. I went there with a purpose of looking at a couple of cars and they b They didn’t beat around the bush or try to lure me into anything I didn’t need. I went there with a purpose of looking at a couple of cars and they broke it down for me and went over the pros and cons of each. More

Prompt and Courteous I took my car in to have an oil change and tire rotation. Plus my engine light was on. They had a diagnosis for me within half an hour. My oil change I took my car in to have an oil change and tire rotation. Plus my engine light was on. They had a diagnosis for me within half an hour. My oil change and tire rotation took less than an hour. They ordered the part for my car and I receive notification the very next day that the part was in and I scheduled to have the work done. More

Quick friendly customer service. Service was quick. Customer service was friendly and professional. Appointment was scheduled and my car was seen on time. Workers were helpful and hon Service was quick. Customer service was friendly and professional. Appointment was scheduled and my car was seen on time. Workers were helpful and honest. Thank you Jack! More

Eric the guy at the counter Eric was very pleasant, i had an oil change, tire rotation & key fob battery replaced all in under 2 hours. A very pleasant customer lounge with free Eric was very pleasant, i had an oil change, tire rotation & key fob battery replaced all in under 2 hours. A very pleasant customer lounge with free coffee & TV. More

Part problem. Your staff is very professional & informative in your work.your assessments are quick & correct.thank you!!! I'm always welcome w/ any problem or serv Your staff is very professional & informative in your work.your assessments are quick & correct.thank you!!! I'm always welcome w/ any problem or service. More

Bad Communication Was told it will take about 1hr to finish but after 3hrs waiting, my car was just sitting in parking lot for about 2 hrs! and no one said anything kno Was told it will take about 1hr to finish but after 3hrs waiting, my car was just sitting in parking lot for about 2 hrs! and no one said anything knowing I was sitting in the waiting area where the cashire can see me and the mechanics can see me. Not cool! I had to go up to ask about why it was taking so long and they just told me "oh sorry its been done" with no explanation or anything! won't be coming back here. No sense of Good customer service. Compare to the Jack Phelan on Counrty Side who are WAY nicer and really on top of their customers, to checking if everything is ok. I bought a NEW car and this is the type of serivce I get. No thank you. More

Simply the Best A great group of highly trained and skilled sales professionals. Phelan Chevrolet has all the right inventory, prices and service, along with a very A great group of highly trained and skilled sales professionals. Phelan Chevrolet has all the right inventory, prices and service, along with a very relaxed, no pressure atmosphere. I have purchased 18 cars over 35 years at Phelan Chevrolet, each and every time the experience is the same. No waiting, quick answers to my questions along with a friendly, kind and attentive staff. A place you can call home, where everybody knows your name. Kudos to Ziv Mihailovic their Business Manager, a true professional who looks out for your needs and personalizes your experience. More

Service station issues Didn’t repair my wireless charger and had to way over 2hours for car to come from car wash and workers didn’t seem to care and I was late for work. I Didn’t repair my wireless charger and had to way over 2hours for car to come from car wash and workers didn’t seem to care and I was late for work. I don’t recommend this place for anyone to shop More

Satisfied Great service. Everyone in the service department make you feel welcome. It feels good to walk into a place and you know that you can trust the servic Great service. Everyone in the service department make you feel welcome. It feels good to walk into a place and you know that you can trust the service that’s going to be done to your vehicle. More