Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jack Phelan Dodge Chrysler Jeep Ram
Countryside, IL
1,867 Reviews
At our dealership, we take immense pride in our strong and dedicated sales staff, who bring years of expertise and a profound understanding of the automotive industry to meet and exceed your expectations. Our team is wholeheartedly committed to making every visit to our dealership a seamless and enjoyable experience. Whether you're just beginning your car search or are ready to drive off in your dream vehicle, we are here to assist you every step of the way. Feel free to explore our extensive inventory online, where you'll find a diverse selection of vehicles tailored to suit various lifestyles and preferences. From spacious family SUVs to fuel-efficient sedans and rugged trucks, we have something to match every need. You can easily request more information about any vehicle, schedule a no-pressure test drive, or explore financing options designed to make ownership simple and stress-free. We also offer a variety of specials and incentives to help you save even more on your next vehicle. For added convenience, our online tools allow you to value your trade-in or pre-qualify for financing from the comfort of your home. At our dealership, your satisfaction is our highest priority, and we look forward to exceeding your expectations with our exceptional service and expertise.
If you don’t immediately find the exact vehicle you’re looking for, don’t worry. We encourage you to visit our Chrysler, Dodge, Jeep, and Ram dealer in person. Contact Us for additional information on how to reach out to us via phone or email. We are dedicated to providing exceptional customer service and look forward to the opportunity to assist you in finding the vehicle that perfectly suits your needs. We can’t wait to serve you and help make your car-buying experience enjoyable and stress-free!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,867 reviews
April 22, 2019
purchase after lease My grandmother and I came here to purchase her leased jeep and the dealer ate an 895 fee and they only charged to process the paperwork the gentleman My grandmother and I came here to purchase her leased jeep and the dealer ate an 895 fee and they only charged to process the paperwork the gentleman Jose Solorzano was very nice and polite to my grandmother! More
by acunadaddy
April 20, 2019
Best experience ever Love the way I was treated by Jose S. Will recommend 100% to anybody looking for a new car. Came in looking a new vehicle, was not sure on what I wa Love the way I was treated by Jose S. Will recommend 100% to anybody looking for a new car. Came in looking a new vehicle, was not sure on what I wanted. But Jose did his job the right way and was able to help me out. Spanish speaking language recommend seller. Johnathan Castellano from financing helped me out a lot. Spanish speaking helping. More
by Efvaldovinos
April 20, 2019
Good service Great people , nice place ,good service , I was looking for new Dodge Grand caravan , and they find it for me with color I like ,thank you very much Great people , nice place ,good service , I was looking for new Dodge Grand caravan , and they find it for me with color I like ,thank you very much More
by Dodge
Employees Worked With
Michal Marzec Mr. Hollywood, Ryan Castaneda
April 20, 2019
Amazing Service We came in looking for help and we definitely got it. Jose was super helpful and made sure we were comfortable through the whole process. He took the We came in looking for help and we definitely got it. Jose was super helpful and made sure we were comfortable through the whole process. He took the time to work with us and got us a deal that worked for us while getting what we wanted. This is our second vehicle from Dodge and it’s starting to feel like a new tradition. Thank you Dodge! More
by atribuzio
Employees Worked With
Jose Solorzano
April 15, 2019
Thank you for making this painless I was dreading the process of buying a car. Jose made buying out my lease painless. Jose was efficient and professional. David on the finance side was I was dreading the process of buying a car. Jose made buying out my lease painless. Jose was efficient and professional. David on the finance side was awesome. More
by Secret Shopper
Employees Worked With
David Mohler, Jose Solorzano
April 12, 2019
Purchasing car Jack Phelan dodge is the only place I’ll buy cars from now. They are willing to work with anyone with limited money. They got me in the car I wanted a Jack Phelan dodge is the only place I’ll buy cars from now. They are willing to work with anyone with limited money. They got me in the car I wanted and needed. The sales team is excellent expessally Jose. Excellent service. Thank you More
by Rob0531
Employees Worked With
Jose Solorzano
April 09, 2019
Amazing and Helpful This dealership went above and beyond to help me find a perfect car to suit both my personality and lifestyle! The process was quick and easy and ever This dealership went above and beyond to help me find a perfect car to suit both my personality and lifestyle! The process was quick and easy and every who helped me did a great job. They made it super comfortable and talked through the whole process to me! As a first time car buyer, I was stressed and concerned, but both Pasquale and Sebastian helped and reassured me that every thing will be fine! Everything went smoothly and I am so happy and excited for my new car! I highly recommend this dealer to anyone looking to purchase a vehicle and I highly recommend you ask for Pasquale! More
by EmilyCzyz
Employees Worked With
Sebastian Nowak, Pasquale A.Di Diana
April 09, 2019
Great salesperson I went in with my father to buy a jeep wrangler. He worked great with my father who was a older gentleman. Who is a little hard to work with. He sho I went in with my father to buy a jeep wrangler. He worked great with my father who was a older gentleman. Who is a little hard to work with. He showed use all the opinions that were available to my father. Was very willing to work with us on the price and wouldn't let us walk until we were happy. More
by Ralph1980
Employees Worked With
Jose Solorzano
April 06, 2019
Fantastic Service Overall a great experience, definitely made buying my first car easy and painless, couldn’t be happier with the service, Jose is a phenomenal salesman Overall a great experience, definitely made buying my first car easy and painless, couldn’t be happier with the service, Jose is a phenomenal salesman. More
by dommyw96
Employees Worked With
Jose Solorzano
April 05, 2019
Awesome Service If you are looking for fast courteous service come visit John he was an amazing sales consultant. He answered all my questions and was very patient wi If you are looking for fast courteous service come visit John he was an amazing sales consultant. He answered all my questions and was very patient with us while we decided on what vehicle to purchase. He wasn’t breathing down our necks like other dealerships and sales guys. He was the best we have experienced yet! Thank you John More
by Vsteph
